Complaint Review: Crown Acura - Clearwater Florida
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Crown Acura 18911 US Highway 19 N Clearwater, Florida U.S.A.
- Phone: 727-507-8866
- Web:
- Category: Auto Dealers
Crown Acura Deceptive practices ripoff Clearwater Florida
*UPDATE Employee: Crown Acura is the most reputable dealership I have ever been a part of.
*UPDATE Employee: Crown Acura is the most reputable dealership I have ever been a part of.
*UPDATE Employee: Crown Acura is the most reputable dealership I have ever been a part of.
*UPDATE Employee: Crown Acura is the most reputable dealership I have ever been a part of.
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
In September of last year my husband and I were searching for a used car. We stopped by Crown Acura in Clearwater and I found my, "Dream Car!!" I had always wanted a 2001 Pearl White Solara with camel/leather interior.
There it was - LOADED!! The price was on the high end for us but I test drove it and fell in love with it. My husband knew the salesman from highschool and while I stepped away to get my daughter a drink - my husband submitted an offer (which was accepted) and wrote a check!! I was absolutely elated and was sure that I was going to drive home in it!!
While we were finishing up the paperwork for the financing - another salesperson walked in and asked for the keys to the Solara (I don't know her name but she was pregnant at the time) our salesguy explained that we were purchasing the car but she indicated that she wanted to show them the Solara and then what Acura had to offer as a comparable option.
We didn't have a problem with that and let her take the keys. She then got her clients to write a check for the car and managed to get all of their paperwork submitted first! We lost the car and I was heartbroken.
To try to make it up to me the Salesmanager took me out to look at an Acura that he thought would be a good option for me. He managed to get me completely excited about this car and I thought that the situation would be mended and that I would be going home in that car.
He then let me know that he couldn't let the second car go for my budget - which really added insult to injury!! Needless to say - Crown Acura will not get my business in the future or any of the many folks that have listened to my situation and were OUTRAGED!!
I mean, who does business this way?
Keller
Seminole, Florida
U.S.A.
This report was posted on Ripoff Report on 06/23/2005 09:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/crown-acura/clearwater-florida-33755/crown-acura-deceptive-practices-ripoff-clearwater-florida-147326. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#4 UPDATE Employee
Crown Acura is the most reputable dealership I have ever been a part of.
AUTHOR: Crown Acura Internet Manager - (U.S.A.)
SUBMITTED: Tuesday, April 14, 2009
This is the absolute best Car Dealership that I have had the pleasure of working with. I've sold Internet products to dealers all over Florida, and I can say without a doubt I have not come in contact with a dealership as nice and customer conscience as Crown Acura. We just received the Acura Precision Team Award. Less than 10% of all Acura dealerships receive this Award. We were the only store in all of the Tampa bay and Orlando area's to receive this Award. We received it because we have higher customer satisfaction surveys in sales and service.
I don't doubt someone was upset about a pre-owned car being sold before they could purchase it. It happens a lot. Sometimes 3 or more people may be in looking at the same car. The sales person at the time may have told them they have the car, but it is whoever has the money and paperwork first that gets a deal. It is unfortunate that you cannot clone those cars that are so popular. We would rather be able to give that same car to many people, but unfortunately we cannot. I've had to tell my customer many times the car they were looking at has just been sold.
I can tell you that without a doubt when you come to this dealership and talk to me or any other salesperson you will be treated with the utmost respect and courtesy. That is why our customer satisfaction is so high. We also have the greatest service personnel as well that have been here for many years. There are some salespeople that have been here for over 20 years. Which is unheard of in the car business.
If you are looking for a great customer experience on a new or pre-owned Acura or any other vehicle(we have 300+ pre-owned cars to choose from) give us a call.
Thank you,
John Rotalsky
Internet Manager
Crown Acura
727-324-2015
www.crownacura.com
#3 UPDATE Employee
Crown Acura is the most reputable dealership I have ever been a part of.
AUTHOR: Crown Acura Internet Manager - (U.S.A.)
SUBMITTED: Tuesday, April 14, 2009
This is the absolute best Car Dealership that I have had the pleasure of working with. I've sold Internet products to dealers all over Florida, and I can say without a doubt I have not come in contact with a dealership as nice and customer conscience as Crown Acura. We just received the Acura Precision Team Award. Less than 10% of all Acura dealerships receive this Award. We were the only store in all of the Tampa bay and Orlando area's to receive this Award. We received it because we have higher customer satisfaction surveys in sales and service.
I don't doubt someone was upset about a pre-owned car being sold before they could purchase it. It happens a lot. Sometimes 3 or more people may be in looking at the same car. The sales person at the time may have told them they have the car, but it is whoever has the money and paperwork first that gets a deal. It is unfortunate that you cannot clone those cars that are so popular. We would rather be able to give that same car to many people, but unfortunately we cannot. I've had to tell my customer many times the car they were looking at has just been sold.
I can tell you that without a doubt when you come to this dealership and talk to me or any other salesperson you will be treated with the utmost respect and courtesy. That is why our customer satisfaction is so high. We also have the greatest service personnel as well that have been here for many years. There are some salespeople that have been here for over 20 years. Which is unheard of in the car business.
If you are looking for a great customer experience on a new or pre-owned Acura or any other vehicle(we have 300+ pre-owned cars to choose from) give us a call.
Thank you,
John Rotalsky
Internet Manager
Crown Acura
727-324-2015
www.crownacura.com
#2 UPDATE Employee
Crown Acura is the most reputable dealership I have ever been a part of.
AUTHOR: Crown Acura Internet Manager - (U.S.A.)
SUBMITTED: Tuesday, April 14, 2009
This is the absolute best Car Dealership that I have had the pleasure of working with. I've sold Internet products to dealers all over Florida, and I can say without a doubt I have not come in contact with a dealership as nice and customer conscience as Crown Acura. We just received the Acura Precision Team Award. Less than 10% of all Acura dealerships receive this Award. We were the only store in all of the Tampa bay and Orlando area's to receive this Award. We received it because we have higher customer satisfaction surveys in sales and service.
I don't doubt someone was upset about a pre-owned car being sold before they could purchase it. It happens a lot. Sometimes 3 or more people may be in looking at the same car. The sales person at the time may have told them they have the car, but it is whoever has the money and paperwork first that gets a deal. It is unfortunate that you cannot clone those cars that are so popular. We would rather be able to give that same car to many people, but unfortunately we cannot. I've had to tell my customer many times the car they were looking at has just been sold.
I can tell you that without a doubt when you come to this dealership and talk to me or any other salesperson you will be treated with the utmost respect and courtesy. That is why our customer satisfaction is so high. We also have the greatest service personnel as well that have been here for many years. There are some salespeople that have been here for over 20 years. Which is unheard of in the car business.
If you are looking for a great customer experience on a new or pre-owned Acura or any other vehicle(we have 300+ pre-owned cars to choose from) give us a call.
Thank you,
John Rotalsky
Internet Manager
Crown Acura
727-324-2015
www.crownacura.com
#1 UPDATE Employee
Crown Acura is the most reputable dealership I have ever been a part of.
AUTHOR: Crown Acura Internet Manager - (U.S.A.)
SUBMITTED: Tuesday, April 14, 2009
This is the absolute best Car Dealership that I have had the pleasure of working with. I've sold Internet products to dealers all over Florida, and I can say without a doubt I have not come in contact with a dealership as nice and customer conscience as Crown Acura. We just received the Acura Precision Team Award. Less than 10% of all Acura dealerships receive this Award. We were the only store in all of the Tampa bay and Orlando area's to receive this Award. We received it because we have higher customer satisfaction surveys in sales and service.
I don't doubt someone was upset about a pre-owned car being sold before they could purchase it. It happens a lot. Sometimes 3 or more people may be in looking at the same car. The sales person at the time may have told them they have the car, but it is whoever has the money and paperwork first that gets a deal. It is unfortunate that you cannot clone those cars that are so popular. We would rather be able to give that same car to many people, but unfortunately we cannot. I've had to tell my customer many times the car they were looking at has just been sold.
I can tell you that without a doubt when you come to this dealership and talk to me or any other salesperson you will be treated with the utmost respect and courtesy. That is why our customer satisfaction is so high. We also have the greatest service personnel as well that have been here for many years. There are some salespeople that have been here for over 20 years. Which is unheard of in the car business.
If you are looking for a great customer experience on a new or pre-owned Acura or any other vehicle(we have 300+ pre-owned cars to choose from) give us a call.
Thank you,
John Rotalsky
Internet Manager
Crown Acura
727-324-2015
www.crownacura.com
Related Reports
09:23 AM
New 
Updated 
Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
