Report: #1391637

Complaint Review:

  • Submitted: Wed, August 09, 2017
  • Updated: Wed, August 09, 2017
  • Reported By: Chris — Brick New Jersey USA

    USA Glamour trends Modern scam artist Florida

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 I was on a trusted online gaming website when I suddenly was told I was randomly selected to answer questions about the site I was playing on. This pop up also promised prizes I could choose from after I finished the survey. At the end of the survey I had a choice from quite a few products that were promised as free all I have to do is pay shipping and handling on each product. Under normal circumstances I would never believe this offer but since it was telling me it was associated with the trusted gaming site I was playing on, and also the questions on the survey were all about the gaming site I played on I gave it a try. I chose a necklace and a watch for my girlfriend and was promised all I had to pay was shipping and handling which came to around $13 and it would arrive in the next 4-5 days.

The package arrived a week later and inside was a black box with the necklace in it looking like they just threw it inside and a white box with the wAtch under some odd fake cotton. Nothing else came in the package so I gave it to my girlfriend. Around a week later I wake up at 9am and check my checking account online as I always do and see a charge of $99 on my account from this company. I go online to the website to get the customer service number and I call them. A woman picks up giving no name just the name of their company and asks why I am calling. I say I am calling because I have a charge of $99 from you guys and I want to know why. She then tells me that by agreeing to pay the shipping and handling I was also agreeing to their terms of a 14 day free trial of their merchandise and on the 15th day of that trial they will charge me $99 a month. I plead my case saying there was no mention of any trial that I was on and no mentioning of cancelling said trial and she told me there was nothing I could do as those were their terms and I agreed to them. I asked to speak to a supervisor and she responded yea you can but it's going to be same result which I then told her to put me through to one anyway. She said OK and put me on hold.

After a minute or 2 of silence I then heard music start playing and after 20 minutes I decided to hang up and go to my bank to try and block this pending charge. Before I got to bank I decided to check my bank account again and now another charge has gotten posted on my account for another $99. I go to my bank and put in a dispute for these charges and had to change my debit card number and everything. I go home and look up and there are negative things everywhere about them on the internet. These monsters are modern scam artists and need to be stopped and they also go by the name glamor trends which was the name they used on the package they shipped to me

This report was posted on Ripoff Report on 08/09/2017 05:43 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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