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Report: #754361

Complaint Review: CTA Vacations - Atlanta Georgia

  • Submitted:
  • Updated:
  • Reported By: CDS — Atlanta Georgia United States of America
  • Author Not Confirmed What's this?
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  • CTA Vacations 1770 the Exchange, Atlanta GA 31107 Atlanta, Georgia United States of America

CTA Vacations Cruise Travel Attractions A Travels Services Scam Atlanta, Georgia

*UPDATE Employee: THE AWARDS DEPARTMENT.

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I received a card in the mail titled Award Notification with instructions to call a toll free number to collect my reward.  Of course once I called I was informed that I needed to attend a 90 minute travel seminaar to earn my 2 free airline awards.

When I arrived for the talk I learned that they were selling memberships in a discount travel program.  For $600 plus an annual mebership fee they would offer highly discounted travel for the rest of my life.  We declined the offer despite additional pressure from our personal travel consultant.

When we went to the desk to collect the promised awards, we were given another brochure for something titled "Fly America" vacation passport.   In order to qualify for this program they wanted a $50.00 activation fee plus a $4.95 processing fee per person.  The fne print listed many rules and restrictions on using the promised "free award tickets.  These included no travel for 7 days before or after any federal holiday.  Only one ticket per household in a 12 month period.

These rules make the award virtually useless.

In short we were not given what was promised.

This report was posted on Ripoff Report on 07/18/2011 07:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cta-vacations/atlanta-georgia-30339/cta-vacations-cruise-travel-attractions-a-travels-services-scam-atlanta-georgia-754361. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

THE AWARDS DEPARTMENT.

AUTHOR: The award department - (United States of America)

POSTED: Thursday, December 01, 2011

ALL OF THE GIFTS IN QUESTION ARE PROVIDED AND FULFILLED THROUGH PASSPORT TO GO.A SEPERATE  COMPANY TO HANDLE THE TRIPS AND TICKETS THEY OFFERED OVER THE PHONE.THAT WAY OUR SERVICE ISN,T TIED UP FOR OUR MEMBERS.EVERYONE WHO RECIEVES A GIFT IS THROUGHLY EXPLAINED HOW THEY WORK AND HAS TO SIGN A STATEMENT FORM TO ATTEST TO THAT.SO THERE ARE NO HIDDEN SURPRISES .YOUR COMPLIMENTARY GIFTS REQUIRE YOU TO PAY FOR YOUR OWN TAXES AND RESTRICTIONS APPLY TO CERTAIN TIMES OF THE YEAR SUCH AS HOLIDAYS.THAT IS AIRLINE POLICY BECAUSE THEY CAN CHARGE MORE FOR THOSE TIMES.IN POINT YOU WERE NOT MISLEAD THROUGH ANY CHANNEL.YOU GET TWO TICKETS TO USE TOGETHER AND A YEAR TO USE IT.$4.95 REGISTRATION FOR A COUPLE AND 50$ PER PERSON APPLIED TOWARDS YOUR TAXES. THERE IS NO PRODUCT IN THE $600 RANGE.

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