ctoption Makes withdrawing my own money nearly impossible and does NOT respond to emails and calls London, UK Internet

I'd advise anyone who is thinking about joining ctoption to stay away and to not invest your money with them. Because of the inticing promises they made to me over the phone, I decided in November of 2015 to use their trial. They never told me that I could not withdral any money if profit was earned. After the trail period, which was supposed to last one week, my account more than doubled; things looked REALLY good. I soon found out, upon trying to withdral just the ROI, that I could not do that without closing out the account. And by closing the acount, I would only be able to withdral exactly what I put in, but none of the profit.  

For awhile, I let the money sit there and didn't do anything - not even try and check the balance online. Finally last month I logged into the account and found the account had been reduced to about a third of what it once was after the trial period, so I decided to close it. Since last month (September), I have been trying to contact them, but no one writes back nor calls. The hardest and the most frustrating thing is that there isn't a U.S phone number to call bacause they're headquartered in London. Now, my money is floating out there.

DO NOT DEAL WITH CTOPTION - THEY WILL TAKE YOUR MONEY AND RUN!