Complaint Review: Cubicjewelry.com - Los Angeles California
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- Author Confirmed
- Cubicjewelry.com 611 Wilshire St #700 Los Angeles, California U.S.A.
- Phone: 213-891-1553
- Web:
- Category: Bait-and-Switch
Cubicjewelry.com MASSIVE SCAM ARTISTS/ GRIFTERS Los Angeles California
*REBUTTAL Owner of company: cubicjewelry.com customer service help
Show customers why they should trust your business over your competitors...
This company is a complete ripoff. First they take much longer to send your order than they state. Second they refuse that they could be wrong about anything. Third they give you a return number and then refuse your return because you did not follow some directions that were apparently invisible since they were not printed on my receipt.
They sent me the wrong ring and then refused to accept the possibility that they could have done so. How ridiculousa is that?
Do NOT do business with this company unless you like throwing money away.
Dm
Spring, Texas
U.S.A.
This report was posted on Ripoff Report on 02/05/2009 11:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cubicjewelrycom/los-angeles-california-90017/cubicjewelrycom-massive-scam-artists-grifters-los-angeles-california-420579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
cubicjewelry.com customer service help
AUTHOR: Cubicjewelry.com - (United States of America)
SUBMITTED: Wednesday, July 07, 2010
This is Howard from cubicjewelry.com. I am sorry for your bad experience BUT we are here to help. We have thousands of satisfied customers and due to high volume of orders sometime some emails are missed. Please email me for any REPAIR, EXCHANGE or REFUND WITHIN the retunr policy terms. Our customer satisfaction is 98% and we try to help every single customer but sometimes we are not perfect and we miss out some of out important customers. We are in same location past 11 years. Please email me anytime at howard@ejewelryservice.com and i will reply to your email right away. Please have your order numbers. Also please note due to high volume of orders, we have delays...........Howard Johnson
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