Complaint Review: CURLMIX, INC - CHICAGO ILLINOIS
CURLMIX, INC IN THE BUSINESS OF TAKING MONEY CHICAGO ILLINOIS
I ordered 2 products from this company.
They did not work for me.
I paid for the costs of the products and shipping fee of 7.99. A total of 44.79
I contacted the compay to return their products (which is a money back GUARANTEE).
So I paid 36.80 PLUS 7.99 s/h. FINE.
But to return the products, I paid 9.92 to return on my own ( no label was sent or provided)
When the recieved the products back, a fee of 7.99 was charged again (deducted from refund)
So they collected 7.99 again. FOR WHAT?
I contacted them several times. Each time it was a repeat of the same excuse or line,
We do collect the return 7.99 even if I paid to return it on my own!!
After the last denial of a refund, I gave up!
It was clear that they would not refund the 7.99.
It's a small fee of course, BUT THAT'S NOT THE ISSUE AND IT DOESN'T MAKE IT RIGHT.
I work hard for my money and don't relish just giving it away to some company.
This report was posted on Ripoff Report on 11/12/2018 04:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/curlmix-inc/chicago-illinois-60612/curlmix-inc-in-the-business-of-taking-money-chicago-illinois-1467230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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