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Report: #1475068

Complaint Review: Curve Hospitality - Houston TX

  • Submitted:
  • Updated:
  • Reported By: Admiral — United States
  • Curve Hospitality 2455 S Dairy Ashford Rd Houston, TX United States

Curve Hospitality Mickey Sidhu Monique Koudelka, shoddy and misrepresented merchandise, pattern of unprofessional behavior dealing with the design and procurement staff Houston TX

*Author of original report: Wish we would have seen this BEFORE we hired Curve

*Author of original report: attached photo

*Author of original report: see attached photo

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Please read the above review from 2015. I won't waste time repeating what he reported, but my experience was unfortuantely very similar. I am a hotel owner that made the mistake of choosing Curve for our renovation. I actually waited to speak to the owner in person last month to inform him of our experience, before making our experience public. He said they would "make this right" and I haven't heard from him since. Based on my experience, and what I have heard, I believe they prey on less sophisticated mom and pop operators, especially immigrant owners.

The attached photo says it all. When Monique Koudelka talks about the dumbest clients known to man, the only thing dumber is posting this openly on social media. The experience throughout our entire renovation was handled with this level of professionalism. The designers are typically hostile towards customers, and backed up by Mickey Sidhu who is in charge of customer relations. In this case, customer relations included multiple calls where we were subjected to cursing, profanity, and name-calling. He has serious anger issues and needs professional help.

I would urge anyone on a tight budget or timeframe to steer clear from this company, especially since there are so many reputable companies around. We made a mistake picking these guys, and by the time we found out, the project was too far along for us to change course. Adding insult to injury, we are three years out from the renovation and have already replace a significant amount of our furniture due to shoddy workmanship. They even skipped the stain guard on ALL of our furniture. We had to have it independently tested by a lab to confirm, because they denied all and refused to replace the furniture in question. I hope we can prevent some other owner or project manager from having the same experience and loss of time and money.

This report was posted on Ripoff Report on 03/10/2019 12:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/curve-hospitality/houston-tx-77082/curve-hospitality-mickey-sidhu-monique-koudelka-shoddy-and-misrepresented-merchandise-pa-1475068. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#3 Author of original report

Wish we would have seen this BEFORE we hired Curve

AUTHOR: Milan - (United States)

POSTED: Wednesday, March 27, 2019

I had close to the exact same experience as this owner. I wish I would have seen this BEFORE we hired Curve. Thank you for sharing your experience

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#2 Author of original report

attached photo

AUTHOR: Milan - (United States)

POSTED: Wednesday, March 27, 2019

please see photo

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#1 Author of original report

see attached photo

AUTHOR: Milan - (United States)

POSTED: Friday, March 22, 2019

see attached photo

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