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Report: #411060

Complaint Review: Cushions.com - Sherman Oaks California

  • Submitted:
  • Updated:
  • Reported By: Knoxville Tennessee
  • Cushions.com cushions.com Sherman Oaks, California U.S.A.

Cushions.com Shipping Nightmare Sherman Oaks California

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I ordered 2 cushions from Cushions.com
I entered all my information on their website ie: address,phone #, email address etc.

After 6 weeks I emailed the company asking when my
order would be fulfilled. I was told the order had been
returned to them because there was never a person
home to sign for it. I contacted them again and asked
where they sent it to. It had been shipped to an
address that I haven't been at for a year.

I paid via Paypal and my address is updated, but for
some reason it came up as the shipping address.
When I told them I had entered all my vital information
on their website the girl said they always go with the
address on Paypal. I was then told I had to pay for shipping again and couldn't cancel my order. I find it odd, I've never encountered this with any other
online company and always pay via Paypal.

I could go on to explain the lack of communication and
the weird comments I got, But, just a word of warning of this company.

Jvfrugal
Knoxville, Tennessee
U.S.A.

This report was posted on Ripoff Report on 01/12/2009 11:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cushionscom/sherman-oaks-california/cushionscom-shipping-nightmare-sherman-oaks-california-411060. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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