Report: #372662

Complaint Review: Custom Writings (

  • Submitted: Sat, September 13, 2008
  • Updated: Sat, October 25, 2008
  • Reported By: melbourne Other
  • Custom Writings (
    Brownie Freelance Limited, DEPT 706 19-21, Crawford Street, London, W1H 1PJ

Custom Writings ( Total FRAUD WRITING SERVICE - CUSTOMWRITINGS.COM!!! Crawford Street, London (that's What They Say On The Site!!) London

*UPDATE Employee: complaint response

*Author of original report: CUSTOM WRITINGS ( FURTHER RIP OFF UPDATE!!

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I Purchased a order to have my research paper revised and improved from (TOTAL FRAUD SITE FROM MY EXPERIENCE!!) and they charged full 217 US dollars promissing the written and revised paper in 2 days. Days went by from 2 to 4 and I then found about fraud from this site and ASKED IMMEDIATELY for refund and I get some STUPID excuses!!!

For startes I got ripped off as they DONT seem to have professional writers and dont deliver on time and now my money is not returning anytime soon with excuses that the refund lady is busy with other transactions!!

This site is a total scam and I've read more evidence as I searched the next. Please someone help me from this TOTAL FRAUD!!!

Interpol should INVESTIGATE AND HUNT DOWN THESE FRAUDS!!! They are fooling honest people all over!!!


This report was posted on Ripoff Report on 09/13/2008 04:00 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 UPDATE Employee

complaint response

AUTHOR: Eugene - (United Kingdom)

Thank you for your complaint.

It is very rare that a writer is late with one of your orders, and we have revised another one of your papers 3 times with 3 different writers and you are still not happy.

We are working with more than 640 writers worldwide for 3 years already. There are some cases when even experienced writers with good ratings take too many orders because they work with several custom writing companies at the same time. As a result a writer can be late with one of his orders.

The average customer rating of our service is 9.5 out of 10. Considering the fact that our writers work remotely we cannot fully control their activities; therefore we cannot prevent 100% of mistakes.

Since you have placed your order through, in legal terms we are not the providers of the service. The provider of the service is Delware, US, in relation to which, we are just vendors. This is clearly stated on our web-site and also in agreement with 2CheckOut company which you accepted when paying with your credit card. Therefore 2CheckOut company processes all the refunds and you should send your refund request directly to them. (

According to the information provided by 2CheckOut Company, you were issued a full refund.(Transaction # 3970932279, 16-Sep-2008) You can check this by looking at your credit card statement. Please consider that an information update of your credit card statement can take up to 2 weeks in your bank.

If you want to avoid such situations in future, we recommend that you pay with your credit card using PayPal International system instead of In this case all similar requests will be processed within 24 hours.

We are introducing a "progressive delivery" option soon - which will allow our customers to trace the writing progress online virtually in real-time, finally eliminating cases where customers receive their orders late due to the writer's fault.

We value our reputation in the paper writing service market. Therefore in future before publishing public complaints, make sure that you were really swindled, otherwise we have a right to start legal proceedings in the court of Great Britain with a case of defamation and slander. This can lead to financial losses from your side in favor of our company.
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#2 Author of original report


AUTHOR: Vivnesh - (Fiji)

Oh yeah, when they charge it is through -
"2CO.COM*CWRITINGS 877-2940273 US" on your statement.

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