Complaint Review: custommade.com - Cambridge MA
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- Author Confirmed
- custommade.com 90 Sherman St Cambridge, MA United States
- Phone:
- Web: www.custommade.com
- Category: Custom Furniture
custommade.com Project not completed. Money never refunded. Cambridge MA Massachusetts
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I put a deposit down on custommade.com of $1155 for someone on the website to build me a reception desk. The guy ghosted me after being two months past his deadline while giving me every excuse in the book why he wasn't done. I contacted custommade.com regararding the situation and they did nothing. I contacted them a second time and they said I couldn't file a complaint becuase I had already done so. Well, if they would have done something in the first place I wouldn't have had to file a second complaint. They have both stopped responding to me and meanwhile the guys account is still active on the website ready to scam the next person. It shows that custommade.com does not care about their customers at all. Shameful!
This report was posted on Ripoff Report on 08/10/2018 10:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/custommadecom/cambridge-ma-02140/custommadecom-project-not-completed-money-never-refunded-cambridge-ma-massachusetts-1456073. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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