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Report: #1120992

Complaint Review: Cyber Coders - Irvine California

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  • Reported By: fedup — orange California
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  • Cyber Coders 6591 Irvine Center Drive Suite 200 Irvine , California USA

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The staff at Cyber Coders would not address a question regarding an e-mail they sent me that the employer stated that they were looking for something else.  The position was for an entry level Jr. Commercial Real Estate Associate.  I have an MBA, I am a licensed Broker,  I have over 20 years experience in the Real Estate Industry including lending, I am bilingual and I hold a Commercial Real Estate License and I am computer literate ect...

The staff at Cyber Coders Beth Protzmann never responded to the question: "what is the employer looking for this is an entry level position!!"

I feel after reviewing the Bio's for the staff at Cyber Coders it is apparent they are not qualified HR staff, many do not hold business degress, HR, or MBA's.  They are not qualified to understand skill sets that cross over many industries, nor do they understand, that many companies call a specific skill  set a different name depending on the industry.

They do not respond to phone calls, or, e-mails.  It is apparent that there is some disconnect with staff getting thier job done.  I don't know how they stay in the recruitment business, if they treat thier, product (job seekers) so poorly. 

It is a waste of time to put in any applications to this company as they are not able to use analytical skills to make connections with skill sets and advocate for a hiring of someone suited for the position.

As an employer I would not use this service to find staff.

Ms. Protzmann's bio reads:

"About Bethany

Growing up in the Midwest, I learned the importance of integrity and hard work. These cornerstones of business allowed me to excel in telecommunication sales, where I learned the technology industry. Now, I am combining my hard work with my industry know-how, to unite the best candidates with great companies. 

I work with small to large companies nationwide on both contract and permanent positions. I am passionate about understanding the client’s needs and then finding the right person to fill the position so both parties are thrilled with the outcome. By building strong relationships, I can deliver you the right candidate for your next position."

Bethany is in technology and telecomunications!!  Why is staff such as this, not trained in HR, Business, Management in a recruiting position?! It is apparent that Cyber Coders could use some help with thier recruitment analysis!

Elucia

Irvine, California

This report was posted on Ripoff Report on 02/04/2014 09:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cyber-coders/irvine-california-92618/cyber-coders-they-do-not-respond-to-e-mails-or-phone-calls-regarding-their-arbitrary-de-1120992. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
3Consumer
0Employee/Owner

#5 Consumer Comment

I think I am begining to see.

AUTHOR: Robert - ()

POSTED: Thursday, February 06, 2014

 I think I am beginning to see why an MBA with 20 Years experience is having to look at ENTRY Level jobs.  You THINK you know how everything should be done and anyone who doesn't agree with you is not capabable of entering into an "Intellectual Dialoge". 

Entry level in Real Estate can be interepreted to be many duties

- Yes it can, but a person with an MBA and 20 years experience in any Real Estate is NOT one of them.

You more than likely work for them, or, are related to someone who works for them.

- Buzz wrong answer..thank's for playing.  I do not work for, have any relatives or relatives that work for this company.  In fact I don't know a single person who works at any recruitment or placement company.  But I have been responsible for hiring as our company does not use recruitment firms. 

Since you like case in points, let me give you one.  We had a job for a mid-level employee.  We hired a person who had quite an extensive background.  Now how did he use his background?  Well on his first day he spent an entire lunch hour talking to the President of the company about everything we were doing wrong and how he could improve it.  Never mind that he had only about 4 hours experience in how we operate.  Never mind that the company had been around for 20+ years and in an expansion mode(he was an addition and not a replacement).  After lunch he took it upon himself to re-write several procedures to "improve" things.  Unfortunatly what he had written up was fundamentally incorrect.  Needless to say he was asked to not return for a 2nd day of work.  The point of this...you show a very similar attitude, and if this is what you do by just having your resume rejected I would hate to see what you would do if someone rejects one of your ideas.

Case in point- a waste of time!  Without specific information, they receive hundreds of resumes from people who would not apply, thus a convoluded process, a cluttered inbox for the staff and poor customer service.

- Incorrect.  When you post detail you get people who "enhance" their Resume to try and hit all of the requirements even if they don't actually meet them.  So they may get through Step 1, but at Step 2 or even 3 they are busted and not only has their time been wasted but so has the employer/recruiter who has let them get to this point.

Someone from Cyber Coders finally called me and they ended up hanging up because they could not enter into an intellectual dialogue about the misrepresentation and thier responsibility to clarify and clearly explain.

They had to hang up on you?  My guess is that your attitude showed through and regardless of what they said it was't going to satisfy you.   You want more irony.  These people get paid when they place someone.  So even though this job wasn't a fit.  If at another point if a job comes up that does meet your qualifications you can just about bet that they won't be contacting you, even if you met every single one of their criteria. 

I did notice a few other things.  You didn't actually deny that even if you got this job that you wouldn't instantly be looking for a better job. 

FYI "professionals" do not throw a "hissy fit" and post bio's of people at companies(even if it is public) and use that to say they don't belong in the recruitment business.

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#4 Author of original report

I know how a business runs

AUTHOR: fedup - ()

POSTED: Wednesday, February 05, 2014

Read my additional comments and read the comments of the other posters. My post is about frustration with inept staff and a convulded process, and I do know business.  Lean production is my expertise, thier convoluded processes costs them business!  Time is money in business, especially in labor hours and when the product is servicde.  Recruitment is a service industry.

Read the other posts from others that are more serious something about FRAUD!  

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#3 Author of original report

It is not that simple

AUTHOR: fedup - ()

POSTED: Wednesday, February 05, 2014

Dear Cyber Coder supporter,

You more than likely work for them, or, are related to someone who works for them.  You propose it is a simple answer to the question what an employer wants, there never is a simple answer, to that question.

Entry level in Real Estate can be interepreted to be many duties.  Some employers want someone to answer the phone and call that entry level.  If this were the situation, then I agree with you, I am over qualified!

Some employers want someone seasoned in sales within the same industrry ie my experience as a residential broker, although seasoned in residential, I  would be entry level for the commercial segment.  Some don't care they just want someone  with a background in sales without concern about what industry.

Because Cyber Coders staff is not specific they waste the job seekers time, the employers time, and thier own staffs time, posting boiler plate solicitations.  Boiler plate solicitations  do not specify the employer driven requirement for the job. Because of this, many underqualified, or, overqualified, or, people who wouldn't want to serve coffee and just answer the phone apply.

Case in point- a waste of time!  Without specific information, they receive hundreds of resumes from people who would not apply, thus a convoluded process, a cluttered inbox for the staff and poor customer service.

So, the true irony is that this recruitment agency does not know how to get detailed about job descriptions and duties.  That is the irony!  I am not the one representing myself as a recruiter.  LOL!!

Someone from Cyber Coders finally called me and they ended up hanging up because they could not enter into an intellectual dialogue about the misrepresentation and thier responsibility to clarify and clearly explain.  They said they could not give me answers to what the employer wanted because then I would enhance my resume.  How idodic!  I wanted to condense my resume.  So, after going round and round with someone that probably has no formal education in HR, or, business, the person on the other end of the phone couldn't understand a simple HR process and hung up!!

What kind of people run this business?!!  

So, yes, I agree there is alot of irony!!  A recruitment agency that can't write a job description running a business in a manner that doesn't streamline processes!

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#2 Consumer Comment

Wow.

AUTHOR: Crucible - ()

POSTED: Wednesday, February 05, 2014

" I feel after reviewing the Bio's for the staff at Cyber Coders it is apparent they are not qualified HR staff, many do not hold business degress, HR, or MBA's."

  Oh the irony!    You have an MBA, 20 yrs. experience and cannot fathom why you would be over qualified for an entry level position?  Seriously?

  If you are the poster boy for a masters level business degree, I believe the ripoff here would involve the institution that supposedly taught you something about how business works. 

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#1 Consumer Comment

I think I see your problem

AUTHOR: Robert - ()

POSTED: Wednesday, February 05, 2014

 I think I see your problem, and it isn't this company.

The position was for an entry level Jr. Commercial Real Estate Associate.  I have an MBA, I am a licensed Broker,  I have over 20 years experience in the Real Estate Industry including lending, I am bilingual and I hold a Commercial Real Estate License and I am computer literate

- The employer is asking one very simple question.  Why would someone with this much experience want to work in an ENTRY level job?   Have you ever heard of the terrm "overqualified"?  The fact is that you may very well be very good at that position, but it is an ENTRY level position and you can be just about guaranteed that you will still be looking for another better(higher paying) job and as soon as one opens up you are as they say.."outta there".  

An employer does not want someone who is just using them as a filler, they are not going to want to spend the money and energy to train someone only to have them leave a few months later.  Yes even with all of your experience you need to be trained how they operate.  Then when you do leave in a few months they then have to spend more time and energy to look for another replacement. 

I really don't know what you were going to expect by them writting you back.  The job description was pretty obvious...they are looking for an ENTRY level employee, and someone with your history should be able to figure that out what that means and why you are not that person.

Oh and no I do not work for this or any other recruting company.

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