Report: #1162639

Complaint Review: Cyberlink - Santa Clara California

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Ripoff Report is Xcentric Ventures

Submitted: Wed, July 16, 2014
Updated: Wed, July 16, 2014
Reported By: maseo — WANAQUE New Jersey

Author Not Confirmed

Why?

Cyberlink 3255-1 Scott Blvd. Ste. 101 Santa Clara, California USA

Phone: 408-217-1850
Web: http://www.cyberlink.com/index_en_U...
Category: Computer Software

Cyberlink Rippoff Santa Clara California

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I have PowerDirector 7 installed on my computer. It informed me of a upgrade to version 12 at a discount. Using version 7 it directed me to the Cyberlink site where I purchased the upgrade. Upon installing, it notified me that it will only upgrade versions 9.0, 10.0, 11.0 and 12.0.

Cyberlinks customer service is nonexistant. You click on contact links that either take you bck to previous pages or to FAQs. They provide a number that tries to sell you a carribean cruise. You can not contact their offices in California unless you know someone. So far no responses from them at all.

I'm thinking class action suit may be in order.

This report was posted on Ripoff Report on 07/16/2014 04:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cyberlink/santa-clara-california-95054/cyberlink-rippoff-santa-clara-california-1162639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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