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Report: #13061

Complaint Review: Cybersonic Corporation - Torrance California

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  • Reported By: New York NY
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  • Cybersonic Corporation 370 Amapola Ave. Suite 102 Torrance, California U.S.A.

CYBERSONIC IS A RIP-OFF COMPANY

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I purchased a Cybersonic Toothbrush on March 20, 2001. It became defective in August of 2001. After many attempts to contact them for an authorization number and address where to return it (as stated in their invoice). I finally was able to get a contact number on January 7, 2002. I returned it via UPS and to date have not heard from them. I have tried contacting them and the recording says "due to high volume during the Christams season for our product we are unable to answer your call". Christmas is over....

I tracked the package and from Jan. 8, 2001 when the package was shipped, it was finally delivered on Jan. 17, 2001. This was due to the fact that Cybersonic moved from 370 Amapola Ave. Suite 102, Torrance, CA 90501, to Gardenia-Tri-Cities, CA. I have no additional address.
I am following up with American Express and demanding a full refund.

Aida
New York, NY

This report was posted on Ripoff Report on 02/01/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cybersonic-corporation/torrance-california-90501/cybersonic-is-a-rip-off-company-13061. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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