Complaint Review: Cynthia Alvarez - Spicer Minnesota
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- Author Confirmed
- Cynthia Alvarez American Musical Supply Spicer, Minnesota U.S.A.
- Phone:
- Web:
- Category: Audio & Electronic Retail Stores
American Musical Supply americanmusical.com/ Sold A Used Product as New Spicer Minnesota
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My order is supposed to be "new" but it looks used. The music stand of the keyboard I bought has rusts where it used to fit on the keyboard (so it has been attached before and for a while too).
The user's guide has scribbles on it, pages have large folds and are bent. My purchase was supposed to include an AD power supply (AC Adaptor) but it doesn't. Instead they are selling the adaptor for $12.95. And the the USB cable is not included, it's supposed to be.
How am I supposed to use the keyboard I bought for $129.00?
Anyway, I emailed the store this info and they never emailed back. When I called customer service to ask for a return authorization number, I told them I emailed to get things resolved but they didn't care. The person on the other line just said, oh, lots of people read the emails, it wasn't me.
So, I'm stuck paying the $30.00 return shipping. I will never buy from this company again. I wish I read the other ripoff report on this company and saved myself the hassle and $.
Rey
Austin, Texas
U.S.A.
This report was posted on Ripoff Report on 06/16/2008 01:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cynthia-alvarez/spicer-minnesota-56288/american-musical-supply-americanmusicalcom-sold-a-used-product-as-new-spicer-minnesota-340726. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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