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Report: #1300902

Complaint Review: Dabado Vaporizers - DENVER Colorado

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  • Reported By: Ricky_r17 — Chula Vista California USA
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  • Dabado Vaporizers 1412 Wazee St. Second Floor DENVER, Colorado USA

Dabado Vaporizers Worst customer service - Lies DENVER Colorado

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After sending my product back for warranty purposes, got notification from the shipper that it had being received on April 1st by Terry at the front door. 

I send them an e-mail on April 5th to confirm they had receive my product, i did not get an answer. 

On April 7th after several unanswered e-mail they told me “ We are going to check on that right now for you. You will hear back from us shortly”. I did not hear back from them shortly.

After not hearing back in 4 days I decided to send another e-mail, on April 11th, this time they answered “Your Bolt was a short circuit. So we will be sending you a new Bolt ASAP! We truly apologize for the delay, but you will receive a tracking number, immediately.”

It is kind of funny how they use words like “shortly”, “ASAP”, “Immediately” but they are not about that at all.

After not receiving a tracking number at all and 2 later, on April 13th they told me “Have you not received a tracking number?”. Are you serious? How do you not know if you sent me a tracking number or not. This is just more proof of how horrible of a service they give to their customers that spend on something really expensive.

Next day, April 14th they send me another e-mail saying “ We just sent you the tracking number, but it will be sent out today, GUARANTEED” now they used the word guaranteed. They did sent me a tracking number, but that was it, a shipping label created but the product was never sent.

Today April 20th, they still have not send my product, the first tracking number is still on a label and has not shipped. Today i received another tracking number. Now I am waiting to see if it finally ships out.

 

Don’t buy at all from these people. Save your time, money and look somewhere else.

This report was posted on Ripoff Report on 04/20/2016 02:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dabado-vaporizers/denver-colorado-80202/dabado-vaporizers-worst-customer-service-lies-denver-colorado-1300902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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