Complaint Review: Dade County Federal Credit Union - Miami Florida
- Dade County Federal Credit Union 1500 NW 107 Avenue Miami, Florida United States of America
- Phone: 3054715080
- Web: www.dcfcu.org
- Category:
Dade County Federal Credit Union DCFCU ABUSE THEIR CUSTOMERS Miami, Florida
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MY HUSBAND HAS BEEN A MEMBER OF THIS CREDIT UNION FOR OVER 15 YEARS, WE HAD OUR UPS AND DOWNS WITH THEM, MOSTLY DOWNS BUT WE STILL HERE, WE SHOULD HAVE LEFT LONG TIME AGO!!! I WENT TO THE BRANCH IN HIALEAH ON FEB 11 2010, FL, I ARRIVED WITH MY INFANT SON AT 4:25 PM, AS SOON AS I GOT TO THE DOOR A WOMAN CAME RUNNING AND LOCK THE DOOR AS I WAS GOING TO OPEN IT, I SAID "EXCUSE ME WHY ARE YOU CLOSING IS NOT 4:30 YET, WELL MAYBE NOT IN MY WATCH BECAUSE SHE JUST LOOKED AT ME AND KEPT WALKING THE OTHER WAY. I WAS GOING TO MAKE A DEPOSIT, SO I HAD TO DO IT IN THE ATM MACHINE OUTSIDE OF THE BANK.
I WAS VERY UPSET AND TOLD MY HUSBAND TO CALL AND SPEAK WITH A MANAGER OR SOMEBODY ELSE BESIDES THE TELLER. MY HUSBAND WAS ABLE TO SPEAK TO A MANAGER AND AFTER A FEW PHONE CALLS AND MANY ARGUMENTS THE MANAGER OF THE CREDIT UNION SAID SHE WAS GOING TO CREDIT 3 OF THOSE FEES, AND TWO MORE THE FOLLOWING DAY, WELL WE DID GET $87 BACK AND NOTHING ELSE, HE CALL THE SAME MANAGER A COUPLE TIMES BUT SHE SAID THE ONLY THING SHE CAN DO FOR US IS TO MAKE THE FUNDS AVAILABLE RIGHT AWAY INSTEAD OF MARCH 1. SHE ALSO SAID THAT THE ATM MACHINE GIVES A DATE BUT THAT IS NOT THE CORRECT DATE THAT WE WERE SUPPOSED TO CHECK WITH THE CREDIT UNION TO FIND OUT WHEN THE CHECK WAS GOING TO CLEAR. I JUST CAN NOT BELIEVE THAT THIS PEOPLE ARE DOING THIS AND GETTING AWAY WITH IT, I DON'T KNOW WHAT ELSE TO DO, I AM THINKING ABOUT GOING IN PERSON TO ONE OF THE BRANCHES AND TRY TO RESOLVE THIS PROBLEM IN PERSON BUT I AM PROBABLY GOING TO WASTE MORE TIME. WE ARE DEFINITELY LEAVING THE CREDIT UNION THIS TIME, NO MORE ABUSE, WE ARE NOT GOING TO BE VICTIMS OF THIS THIEVES ANYMORE.
This report was posted on Ripoff Report on 02/19/2010 10:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dade-county-federal-credit-union/miami-florida-33172/dade-county-federal-credit-union-dcfcu-abuse-their-customers-miami-florida-572160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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