Complaint Review: Daily Deal Digital - Boca Raton Florida
- Daily Deal Digital 7200 Camino Real #214 Boca Raton, Florida United States of America
- Phone: 1-866-531-0088
- Web: www.dailydealdigital.com
- Category: Cameras & Video
Daily Deal Digital AMB Daily Deals Beware of this Company Boca Raton, Florida
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I ordered a canon rebel xsi camera from daily deal digital online for $469.99 on 8/31/10, within 30-45 minutes I received an E-mail saying that I needed to call to confirm my order. When I called the salesman went into his sales mode and wanted to upgrade to the extended life battery, quick charger($69.99), 4gb error free card($59.99) that this camera worked better with, a camera bag($29.99),a lens filter kit($29.99) and the extended warranty($69.99) for a special total price of $649.99. It sounded reasonable so I upgraded. Within the next 30-45 minutes I decided to cancel the order so I called the salesman back and he canceled the order, the next day 9/1/10 I received an E-mail saying the order was cancelled.(thought everything was clear) 2 weeks later I received another E-mail on 9/16/10 saying the order had been shipped with the tracking number, I called the company to see what was going on and what were they shipping and told them I had cancelled and they E-mailed me the invoice.(the only invoice I ever received with the price being $649.99) It had listed all the extra priced items.
The next day 9/17/10 the package is delivered at around 5:00p.m Friday afternoon. Monday morning 9/20/10 I call and tell them I wanted to return the package and needed a return number. They gave me the number after me explaining I did not want the package but they were going to charge $50.00 restocking fee. I told them that the package should have never left their shelf and I sent them the copy of their E-mail saying they cancelled, but they still were going to have to charge me. I decided to open the package being that I was not paying them to restock and thought I would just keep it, come to find in the box was the factory battery and charger, a regular 4gb card($12.99),a cheap lens filter(7.99) and an off brand bag(12.99) and nothing mentioning the extended warranty.
My card company is disputing the charges, I filed a complaint with the Better Business Bureau and I am letting you know so you will not get ripped off from this company.
This report was posted on Ripoff Report on 09/21/2010 06:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/daily-deal-digital/boca-raton-florida-33433/daily-deal-digital-amb-daily-deals-beware-of-this-company-boca-raton-florida-642737. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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