Danny's Car Wash (Scottsldale) Raintree / 101 Freeway Horrible car wash & service Scottsdale Arizona

Went to Danny's family car wash for a complete car wash. They wash exterior, vacuum, windows, etc. The car was not vacuumed properly and underneath area of all doors still had dirt which should have been wiped down.

After the car wash, I went back around to speak to person who originally helped me. I advised him that the car had not been properly vacuumed, and there was dirt underneath the door areas. Employee referred me to a manager (Oscar) who said that the car was vacuumed. I pointed it out to him and showed the carpet to him, throughout the vehicle.

Oscar said if you think you can do better, then go and vacuum the car yourself. Well I did just that, and after I was done, I went over to show him how well I vacuumed the car and he said "it looks the same". I then asked him why they could not wipe the dirt from underneath the doors. He could not give me a logical explanation.

I called Danny's main phone number and spoke to a secretary. I explained the situation to her and she said "I'm sorry about that sir, I will have the General Manager contact you". This was several weeks, and I still have not heard from anyone. Believe me, I was not asking for any freebies. I simply wanted to point out the terrible service that I received. They obviously don't care because they have car washes througout the valley, and must be making enough. Business being conducted in this fashion will eventually bring you down (MR. DANNY'S).

I just want people to be aware that DANNY'S FAMILY CAR WASH does a TERRIBLE job.....By the way the car wash, oil change, fuel fill up, etc. cost me well over 100.00. GREAT SERVICE DANNY'S ! What a joke !!!!!!!

Mike
Scottsdale, Arizona
U.S.A.