Report: #1443221

Complaint Review: Darkheart Armoury - Meridian Idaho

  • Submitted:
  • Updated:
  • Reported By: R. Sullivan — Sacramento California United States
  • Darkheart Armoury
    104 E Fairview #238
    Meridian, Idaho
    United States

Darkheart Armoury Morgan d'Antioche Darkheart Armory DK Wickstrom Daniel Wickstrom Daniel Woods Theft of property, Theft of Money - Failure of service Meridian Idaho

*Author of original report: progress made

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I can only speak from my personal ordeal.  I ordered custom armor to include some needed modifications on my existing in Dec. of 2016.  Paid in full ($2,475).  As of May 15 2018 have not received anything.  I had also sent some of my armor to be modified (3 helms, coat of plates, and shoulder of plates (valued around $2,000) ) and those have not been returned.  Daniel Wickstrom fell out of contact with me over a span of 17 months, only responding once after I sent letters.  Very disappointed because I have used him (numerous times) in the past and always was very satisfied.  I  guess people do change.  At this point the trust is gone, and I may very well have to seek a legal resolution - Will be contacting Meridian ID police.

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#1 Author of original report

progress made

AUTHOR: Bob - (United States)

I have had more correspondence with Darkheart and  have received the equipment (armour) I sent back with the majority of modifications I requested.  The 3 helmets had the liners installed and the workmanship is quite good.  I think the chin straps I wanted were lost in translation, so I will put them in myself based upon Darkhearts recommendation - not a big deal.  I also received my laminar armour with the modifications I requested (less toggles) and my Sode (shoulder armour) back.  Again the workmanship is quite good and I will ask about the missing toggles to get a resolution.  So far this is good progress and I am happy to have my stuff returned modified (mostly) as we agreed.  I have the final Japanese Do, Haidate and Sode armour which are new creations left to be delivered, and I believe he fully intends to complete them.  So progress has been made and I am hopefull for a satisfactory resolution to all.  I've always like this person and his craftmanship and do hope that all will be righted in the end.

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