Complaint Review: Darrin Grooms Auto Sports - Denver North Carolina
- Darrin Grooms Auto Sports 3489 highway 16 Denver, North Carolina United States of America
- Phone: 7044891181
- Web: http://www.dgautosports.com/
- Category: Auto Dealers
Darrin Grooms Auto Sports Misrepresented, lied, Denver, North Carolina
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I am seeking all the expenses for a 2005 BMW x5 4.4 from Darrin Grooms Auto Sports that I have had to pay for that should have been taken care of before they delivered me this vehicle on july 12th 2012. I was aware that the navigation system did not work properly because I addressed that through pictures I saw before I purchased. I could tell something was wrong by the pictures online.. They replaced the navigation system and pushed me towards a after market system after bringing it to BMW and confiming it was burnt out. I agreed to do the after market system but they never disclosed to me that would ruin the sound system and the built in sub-woofers would not work. I have to spend $149 for a ampliphier to get them to work, which i did with my Visa off amazon and was quoted $250.00 to get this installed. As soon as they installed the new amp the built in subwoofer shorted the amp out and it burned up The built in subwoofers DO NOT WORK. iI still had to pay the guys $250 to wire the car for the amp and still have no sound I now purchased a aftermarket basetube that cost me $320 and waiting fornthat tomarrive to get it installed. The actual built in bass speakers that fit the car about sling used for $450. When they installed the aftermarket sound system/ navigation and wired it in they broke the center console lights and shipped me the car with those hanging down and the clips broken off. I have Tape holding this up. The vehicle had not been detailed or cleaned whats so ever. There were blood stains, carpets were stained everywhere, doghair filled the door storage compartments. Most importantly the right rear door has a big crack throug it that the salesperson said was not there before they sold me the vehicle. I have pictures of all this and sent them to the salesperson. The vehicle was for sale for over 3 months at this dealership that I am aware of from checking autotrader randomly. They told me they didnt have time to get the vehicle cleaned up before they shipped it to me. They priced the door out as did I and it is $2400 to replace the inside panel. I used my visa to detail the vehicle inside only for $65. I then had to bring the vehicle to a guy with special buffing compound to try to get all the oxidation off the plastic piecces around all the windows and used my Visa for $50. The reay windshield wiper blade was half hanging down from the vehicle and had to replace that as well $10..The salesperson verbally agreed to fill the vehicle in gas before they shipped it to me because the last vehicle I purchased from them, they sent dead empty. This one they also sent dead empty. i used my visa and filled it up for $89. While driving the vehicle, if you let go of the steering wheel it would rip you right off the road. The alignment was way off and the tires had not been rotated and had huge indentions assisting in pulling you off the road. Tires Plus in Boca Raton did the work and reported that this vehicle had not been been properly serviced and will need new tires to correct the issue because those were ruined. I payed for a alignment with my Visa $131.. I have reapeatedly called the dealership since the vehicle got delivered on July 12th around 12:30pm. As soon as the vehicle came off the truck i made my first hone cal. I have called 12 times since and got the same answer that they were working on it and trying to get a hold of the owner and would call me back. They never called me back. The last time I called July 26 at 2:30pm and spoke with Jason the Sales manager he told me the owner is done with me and to go ahead and do what I have to do because they are ot helpong me with anything. The salesman Jacob and Sales manager Jason agreed that they were respnsible for alot of these issues and they should have never sent me the vehicle this way. Jacob also said that they never got to see the vehicle before it was shipped because it came right from the audio shop and on the truck. As a repeat customer and being very satified with my first purchase I was hoping for a better outcome and customer service with this one.
This report was posted on Ripoff Report on 08/06/2012 07:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/darrin-grooms-auto-sports/denver-north-carolina-28037/darrin-grooms-auto-sports-misrepresented-lied-denver-north-carolina-923027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.