DataVo/PCS1/Free Choice Communications DataVo is a real scam North Hollywood California

In defense of a company that I've worked with for over 8 years I feel compelled to respond to the posting by the Ex-Employee from Bellflower, California. Let it be known that I was the individual responsible for the hiring and firing of this employee. Furthermore, this individual was not fired due to his inability to "make money for the company," but rather for what he cost the company in his incompetence and lackluster work ethic believed to be the result of alcoholism. Late during and after his termination it became increasingly clear that many of the problems our customers he serviced were experiencing were the direct result of his inability to follow simple instructions within detailed processes. On more than one occasion he was reprimanded due to his horrible attitude and blatant disregard for rules put forth eliminating "side jobs." Note, when you are employed as a field service technician for a phone company, all work completed while utilizing company equipment should be billed directly by the phone company, not pocketed by the technician after work hours.

To all potential customers, please know we work to provide you with the best telecom experience possible, from billing to customer service to repair and we do this by employing individuals that do not treat employment in the telecom field as a means to survive, but as a dedicated career choice. It's my hope, as a current Datavo employee, that this Ripoff Report posting does not sway you in choosing a company dedicated to providing excellent service.

Rhaphael Tarpley

Field Services Manager

In defense of a company that I've worked with for over 8 years I feel compelled to respond to the posting by the Ex-Employee from Bellflower, California.  Let it be known that I was the individual responsible for the hiring and firing of this employee.  Furthermore, this individual was not fired due to his inability to "make money for the company," but rather for what he cost the company in his incompetence and lackluster work ethic believed to be the result of alcoholism.  Late during and after his termination it became increasingly clear that many of the problems our customers he serviced were experiencing were the direct result of his inability to follow simple instructions within detailed processes.  On more than one occassion he was repremanded due to his horrible attitude and blatent disregard for rules put forth eliminating "side jobs."  Note, when you are employed as a field service technician for a phone company, all work completed while utilizing company equipment should be billed directly by the phone company, not pocketed by the technician after work hours. 

To all potential customers, please know we work to provide you with the best telecom experience possible, from billing to customer service to repair and we do this by employing individuals that do not treat employment in the telecom field as a means to survive, but as a dedicated career choice.  It's my hope, as a current Datavo employee, that this Ripoff Report posting does not sway you in choosing a company dedicated to providing excellent service.

Rhaphael Tarpley

Field Services Manager