Complaint Review: Davi and Valenti Moving Company - Sarasota Florida
- Davi and Valenti Moving Company 6470 Parkland Drive Sarasota, Florida United States
- Phone: 9417271459
- Web: www.davivalenti.com
- Category: merchant services, Moving Companies
Davi and Valenti Moving Company They charged a over a year to store our household items, then lost lost the vaults they were stored in and damaged a lot of items they did return without compensation Sarasota Florida
*REBUTTAL Owner of company: By the book
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We contacted the company in October of 2016 about a move and the need for storage. The company came out and packed our belongings however the moving truck they brought out was too small for the move and the pushed and shoved items into the vehicle. The furniture was taken apart to the smallest detail which seemed rediculous but I was told this is what they do to protect it. There were items that were put aside in a do not take zone. These items disappeared and yet no one knew what happened to them when asked (this was on the day of packing). The truck then left and went to storage which we paid them for on a monthly basis to store which I believed to be 7 vaults. We were never given an inventory sheet of what was taken. In March 2018 we contacted the company to set up delivery. The company came with much regrets and apologized for all the furniture they delivered which was damaged beyond what one would comprehend. This was a pretty local move! Not only did items come in damaged but all the expensive stuff disappeared never to be seen again. the company however was sold shortly after our move and no one wants to take the blame or responcibility for their negligence. We were told they will pay us $300 for the loss of our mechanical frame to our bed which cost us over $3000, they won't pay for the 2 paynes of broken glass on an antigue curio cabinet they will not be returning all the missing inventory is a lost vault and they will not credit us back for what we paid for storage on this missing vault.
We have been reasonable in our solutions but the company has put us off for months in trying to remeady this issue. Also the person of contact Megan has put me off continuously and tells me she is speaking to the owners. When I get the owners on the phone they have no clue about any of this and refers me back to Megan.
Best advise stay away from this company and do not trust them with anything!!! The results of your move will be devastating!
This report was posted on Ripoff Report on 06/27/2018 04:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/davi-and-valenti-moving-company/sarasota-florida-34243/davi-and-valenti-moving-company-they-charged-a-over-a-year-to-store-our-household-items-1449300. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
By the book
AUTHOR: JOHN - (United States)
SUBMITTED: Thursday, October 18, 2018
Teresa selected minimum coverage of .60 cents per pound. She is claiming a couple of missing items. We offered her $300.00, much more than we are liable for. She refused. No vaults are missing. We did a thorough audit of the entire facility.


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