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Report: #1430120

Complaint Review: David's Bridal of Vista, CA - Vista California

  • Submitted:
  • Updated:
  • Reported By: Georgia — Vista California United States
  • Author Not Confirmed What's this?
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  • David's Bridal of Vista, CA 1980 Hacienda Dr Vista, California United States

David's Bridal of Vista, CA gave me two defective dresses after I paid full price for them. Vista California

*Consumer Comment: Georgia I’m sorry for your troubles Re David's Bridal

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David's Bridals delivered to me two defective dresses for which I paid full price, and then offered alterations or a 10% discount when they knew I was in a bind and needed the dresses for a wedding. After arguing with me that the dress was made that way, and trying to convince me it was alright, with an overlapping seam that looked like a second grader sewed it, they agreed to alter one of the defects. When I returned to the store to pick the dress  up, another defect was found in the hem line. They offered to alter it again.

They must be getting their dresses from China at cut rate pricing, or I can only speculate that they are buying seconds or defects and selling them as top shelf dresses at premium pricing.

The attitudes of the associates was caustic. They told me they would have to charge me for alterations for a dress that did not fit correctly, or the same when I ordered it. They told me not to worry, they would just order the next size. They then told me this dress does not come in the next size, but some more expensive ones do.

This store is a complete rip off and I will never shop there again.

This report was posted on Ripoff Report on 02/19/2018 08:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/davids-bridal-of-vista-ca/vista-california-92083/davids-bridal-of-vista-ca-gave-me-two-defective-dresses-after-i-paid-full-price-for-the-1430120. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Georgia I’m sorry for your troubles Re David's Bridal

AUTHOR: Reputation consultant - (United States)

POSTED: Tuesday, February 20, 2018

 i’m sorry about your complaint that you have about David's Bridal,  I will send your complaint to somebody at the corporate office at David's Bridal.   Please be patient let’s see what we can do together to see if there’s a way to resolve the issue 

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