Complaint Review: Davina Brown Of Superior Danes - Parma Michigan
- Davina Brown Of Superior Danes 2581 Wendover Parma, Michigan U.S.A.
- Phone: 517-206-6833
- Web:
- Category: Animal Abuse
Davina Brown Of Superior Danes ripoff, fruad, bad breeder, dishonest, unco-operative, rude, theft, false health guarantees, genetic defects found Parma Michigan
*Author of original report: New findings from veterinarian Feb 10, 05
*Author of original report: Incorrect category
*Consumer Comment: Just a Comment
*Consumer Comment: To L Jackson Michigan
*UPDATE Employee: Don't Listen to Samantha
*REBUTTAL Owner of company: SUPERIORDANES
*Author of original report: Response to the "Real Truth"
*Author of original report: Quality and Customer Satisfation Not being a priority
*Consumer Suggestion: Research is very important.
*Consumer Comment: Both parties are at fault here
*Consumer Comment: my dane
*Author of original report: Please listen to our story, but take from it what you want...
*REBUTTAL Individual responds: SUPERIORDANES"THE REAL TRUTH"
*REBUTTAL Individual responds: SUPERIORDANES"THE REAL TRUTH"
*REBUTTAL Individual responds: SUPERIORDANES"THE REAL TRUTH"
*Author of original report: Research was done
*Consumer Comment: Star - Maverick
*Author of original report: No Comment
*Consumer Suggestion: You Got The Category Right The First Time!
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To make a very long story short, my husband and I in our search for a harlequin great dane, came across Davina brown through a site called Puppyfind.com. She was not a registered user, so I had to pay to view her ad.
There were several other ads we were looking at, all of which offered a AKC registration, Current vaccinations, Veterinarian examination, Certificate of health, Health guarantee, Travel crate. Except Davina was not offering registration on our dog. Which was fine with us as we might one day want to mate him.
My husband made the decision to take the pup from Davina as he was a good looking puppy. So we paid our deposit. The travel plans were stressful as originally Davina had said we could use a method in which he would drive up with some people for less than the cost of a flight, we agreed to this before paying the deposit and were informed after our deposit was in the mail that this wasn't an option anymore. We were finally able to find a flight company to ship him and sent our final payment along with the cost to ship, and a kennel fee of $70us that supposedly had to be prepaid, to Davina.
in this time I was also trying to get more details about the health guarantee that was supposedly offered with our dog. This question was avioded constantly by Davina, and finally details were given as:
I guarantee you will recieve a healthy pup with a health certificate to prove it, after he is in your custody you then are held accountable for your puppy. We provide a health certificate for our insurance and your own. If your puppy dies due to something done here then we will take that up, if it happens. This is good for 1 year. I have never had a dane die due to breeding or any other health problems. Naturaly if he is hit by a car ate by a bear no we will not replace him with a free pup. If something geneticly happens then yes something would be done.�
Davina Brown said on 11/21/04 through email correspondence titled Flights
On the 16th of November I express posted our payment to her, she made the flight arrangments, and we waited for the money to arrive to her. Our dog was set to fly on the 23rd of November.Prior to this I had been asking her to make the arrangments as soon as possible in order to ensure our funds would arrive on time. As luck would have it,they did not, and without telling us, Davina canceled the shipment which I found out through calling the airport to check on his eta.
We agreed after a bit of conflict to reschedule the shipping until the payment arrived. For reasons beyond my control our guaranteed delivery within 5 days through express post got held up at customs and did not arrive util the 27th of November and our dog finally shipped out on the 29th.
At this point we had to drive 6hours one way from Saskatoon to Edmonton airport to pick up our dog. Upon arrival we were told to pa the $70us kennel fee, which we had already paid Davina for. We were also sent to customs to pay duty before they would release our dog.
At Canada Customs we were asked for our reciept. We did not have one as Davina had not provided one with his papers. At this point Canada Customs told us they were not going to release him without proof of payment and instructed me to phone Davina in the U.S.A and get her to fax proof. Davina wasn't home. I was very upset, as we had just driven 7 hours for nothing. Canada Customs finally offered us a declaration sheet and we were allowed to take our dog.
When Davina returned my call, she denied that I paid her the $70us kennel fee, had no idea about sending a reciept for a dog we purchased from her "Business" and in my stress I told her I would call her when we got home and hung up.
Once home I wrote to davina, and Davina replied that she would send us back the $70 that we overpaid and a reciept for our purchase. She first said this on the 6th of December 2004. On the 14th she emailed to say she had been in surgery in would get the refund out that day. On the 4th of January 2005 I had still not received anything and emailed to aks why as well inform her thaat if a refund did not arrive I would file a claim.
During this time of waiting I had taken our pup to the vet for an examination. The first thing our vet informed us of was that he had only one t******e. We were told this was a genetic defect and he should not ever be bred and his parents would both have displayed this as well and they too should not have been bred. This came as a surprise, as although it isn't a helth issue if he is nuetered it can become a tumor, or cancer if he is not nuetered, as well Davina had not informed us of this after his vet examinations in Michigan.
As well as our pup grew bigger we started noticing a limp in his rear leg, and it became obvious that one leg was smaller than the other and his hip noticeably lower than the other. He starins to get up, and is very lazy for a puppy. These are very early indicators of serious hip dysplasia, which is another very serious geneteic defect.
So taking these defect into account I emailed Davina to inform her of these occurences and inquire about the health guarantee. Nothing has been offered and she has basically renigged all responsibility for the breeding of our dog.
On the 10th of January she denied ever having a dog with only one t******e, as well as denying any history of HD in her danes, she also said on this day that she was sending an additional $70us as still nothing had arrived. In trying to communicate with Davina about all of this, her emails have been quite rude. She yells in computer language, is curt, says the money has been sent, and that I am harrasing her, when all I am trying to do is get some results, and communicate with her.
Today is the 31 of January and still nothing has arrived and no attempts have been made to make any ammends in terms of the health guarantee.
In my opinion I would never do business with her if given the opporitunity. She is irresponsible, dishonest, rude and so on.
I have all email transactions to back up everythign that was said.
Samantha
Saskatoon, Saskatchewan
Canada
This report was posted on Ripoff Report on 01/31/2005 03:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/davina-brown-of-superior-danes/parma-michigan-49269/davina-brown-of-superior-danes-ripoff-fruad-bad-breeder-dishonest-unco-operative-rude-129604. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#19 Author of original report
Quality and Customer Satisfation Not being a priority
AUTHOR: Samantha - (Canada)
SUBMITTED: Wednesday, May 17, 2006
In response to the unamed L from Jackson Michigan... and to Davina and Jim Brown in general... you claim that you have never had problems with your danes, you claim that customer satisfaction is a priority, that nothing negative has been found on your danes, that you do not lie, that you have a "reputable business", and that you have verification of us having cashed a cheque for $70US dollars as shown on your bank statment... I ask that you prove it, as so far you have demonstrated none of the above to me personally, and have only further discredited yourself in your attempts to do everything BUT provide good service to your customers.
You have at no time ever taken responsibility for the fact that you sold us a dane who had cyptorchid, who was the offspring of a Rescue dane who was to be nuetered and had behavioral issues. I would not have bought a puppy, this puppy from you or anyone had I known such things. I cannot hold you responsible for the break in his leg as my vet said he could have been stepped on my his mother... but I can say how could you not notice a puppy with a broken leg... and to have sold a puppy that had at one time a broken leg is disgusting...
I ALSO HAVE BANK RECORDS AND IF YOU PROVIDE ME WITH THE DATE WE SUPPOSSEDLY CASHED THIS CHEQUE I WILL POST MY BANK RECORDS AS A PICTURE TO THE RIP OFF REPORT proving that I have never recieved said funds... if you have proof otherwise I will need it as I will have to pursue this legally as someone would have been commiting fruad.
I sent in the pictures of star and maverick to the rip off report to be posted, as the markings are undeniable, they have yet to be posted but I am hoping they do so soon.
Hercules is going to be PTS, we have been delaying for a long time as we keep searching out options to deal with his issues, but so far nothing has helped and as a family we are all miserable and our other dog is being affected by his nuerosis as well. As of next week he will be in heaven, no doubt getting in all the runs that he could not do down here!
I also can say that Hercules has aggressive tendancies towards strangers as did Maverick. Last summer for no reason he lunged at our friends arm and back as he passed by Hercules, scared the crap out of him. This summer, last weekend to be exact he did the same to another friend, who did not notice as he was walking past Herc, but I was behind them both... he snaps at the back of people as they go by! He has twice bit my arm, once leaving a scratch and another time he bruised me, and he bit my husbands hand and left teeth marks. We lead a pretty shelted life now because of Herc, we can't trust him, he doesn't get to visit people. But it is scary even for me and my husband as he is unprovoked when he bites. He also had pinned down for the kill our Irish Setter. ALl of which are reasons for him to be PTS, but are issues we were hoping to work through. The main reason we have decided to PTS is because he is unhappy and unhealthy and will likely never achieve either, for one due to his leg preventing him from getting the exercise he needs and two he is obsessive, and nuerotic...
None of which is a superior dane. So what are you going to do about customer satisfaction Davina and Jim Brown? I am an unsatisfied customer. Have been since the day we got him examined at the vet when we brought him home... were is the fullfillment of your good "reputable bussiness" in all of this... that is what this is all about and the longer you deny just proves that you are not what you say you are...
#18 Consumer Comment
To L Jackson Michigan
AUTHOR: Annsley - (U.S.A.)
SUBMITTED: Tuesday, May 16, 2006
Now, as far as the rescue, Superior's Star Boy was a massive intact male. There is a law in MI about the placement of any dog with temperment problems as stated by the rescue. To my knowledge dogs coming out of a rescue with temperment problems have two opptions the first being, the rescue keep the dog at their own risk the other opption unfortunatly is to euthanise the dog.
There is no such law in Michigan. Even if a dog has bitten there is no law stating the dog must be kept with Resce or Euthanized. As long as all information is disclosed there is no issue. As far as maverick goes, He was a nice dog, but could be unpredictable at times.
The rescue stated that the dog in question, had been neutered. It seems irrelevant,that they put pictures up to be compared. It is true, no two animals are identical howerever, they can be very closely marked in the same patterns. This just seems to me to be feeding the animosity that this poor woman and the breeder are going through.
Yes we were TOLD and sent proof the dog was neutered. But heck that doesnt seem to mean anything as there vet at least at the time was a personal friend. VERY CLOSELY MARKED? are you out of your mind? Same merle spot on the neck? Same spots on the side? Same pink spots on the nose? Very distinctive marks on the face? I love the integrity of people these days. You get caught in a lie, so you make up more to make yourself look good. for anyone who wants to see the pictures of the dog in question please judge for yourself. go to noblekdanes dot come /mavrick and see for yourself.
Maverick/star is not a gigantic massive dog. I had him in my home and he was not 40 inches. I have massive dogs myself, 38, 38, and 39 inches, 197 pounds. I guarentee Mav was not 40 inches. Please do keep putting up the rebuttles, it only makes you look quilty. If you have to defend yourself, you obviosly do not have the confindence that your breeding program will speak for itself and these posts will do nothing.
The word is getting out about these "Breeders" but all you have to do is go to there website and it sends up red flags.I am so glad they are right in my own backyard. This is wonderful, it really gives me the chance to educate those who go to this particular breeder and then come to me.
There is a big difference between a breeder who cares and those who do it for the almighty buck. Karma is a b***h, and comes back 10 fold. The dane community is very small.
#17 Consumer Comment
my dane
AUTHOR: D - (U.S.A.)
SUBMITTED: Tuesday, May 16, 2006
I own a wonderful black Superior Dane and I am very impressed with his size temperment and overall companionship and loyalty to me and my family.
Thank You
#16 Consumer Comment
Just a Comment
AUTHOR: L - (U.S.A.)
SUBMITTED: Monday, May 15, 2006
Hello to all of you people out there. I would like to speak about this situation for a moment. First I am the person that hand delivered the personal check made out to Samantha Tucker of Saskatoon,Saskatchewan,To the Us United States Post office. I watched the post master put the check into the out of town mail slot. Mrs.Brown of Superior Danes did make arraingments for the $70.00 which Mrs.Tucker claimed that she did not recieve. The check was cashed as verified by the end of the month statement provided by our bank.
Second having shipped pups myself I know for a fact that no animal can be shipped if it is not healthy. Shipping a puppy by airline is a very terrifing experience. It is mentally and physically draining on each animal,the airlines know this. All pups shipped by airline must have a written certificate of health provided by a lisenced vet to be presented to the airline at time of shippment. Pups will not be shipped if they are not in good condition.
This perticular puppy, had to go into two different cargo areas and fly in to different planes and then be kenneled over night once left from Superiordanes. My suggestion to Mrs. Tucker would be that if the pup was in such bad condition at the time that she picked it up maybe she should question the agencies involved in the transportation of this pup, I know I would. I feel sorry for Mrs. Tucker and her situation no one wants to have paid for and waited for a pup to arrive just to find an injured scared animal.
Flying is hard enough for a pup without being injured on top of it. Mrs. Tucker you really should contact all the agencies associated with the trasport of this pup after it left Superior Danes.
Now, as far as the rescue, Superior's Star Boy was a massive intact male. There is a law in MI about the placement of any dog with temperment problems as stated by the rescue. To my knowledge dogs coming out of a rescue with temperment problems have two opptions the first being, the rescue keep the dog at their own risk the other opption unfortunatly is to euthanise the dog.
The rescue stated that the dog in question, had been neutered. It seems irrelevant,that they put pictures up to be compared. It is true, no two animals are identical howerever, they can be very closely marked in the same patterns. This just seems to me to be feeding the animosity that this poor woman and the breeder are going through.
Superior danes has never used rescue dogs for their breeding programs. I am not a dane person,but I know several people that have a Superior Dane both in personal and professional capasity. All are happy with their animals. These dogs are kind with children and are willing to protect their homes and families. Mrs. Brown is very concerned about the quality of her animals and is dedicated to her pups as well as her breeding stock. All of the dogs and her pups live in her home.
In closing, I would like to point out that when a person goes into any kind of business quality and customer satisfaction are the first priorities. Superior Danes used quality breeding stock to insure the best offspring possable. Mrs.Brown dose everything possible to meet the needs of her clients. I wish all of you the best of Luck.
#15 Author of original report
No Comment
AUTHOR: Samantha - (Canada)
SUBMITTED: Thursday, May 11, 2006
I am tired of the constant lies that you spew Davina Brown, there is no point in denying things when proof exists otherwise, you are only making yourself look worse.
For one, there is proof that Star was previously known as Maverick. He was 32" high and 110lbs please attend to the following website to see the pictures of Maverick before her was fostered out to Davina's husband and then see the picutres of the renamed Maerick... Star and compare the pictures... there is no denying that Star is Maverick who had aggression issues, who is not a superior sized dane, but a small dane...
All this does not take away from the fact that I am dealing with a dane, Hercules offsrping of Star, who now suffers with various behavioral issues, cannot get proper exercies due to a deformed leg, was infested with worms when he arrives, also had a tick on him that could have carried lyme diseas, he had cryptochid which is a genetic defect and on and on... I have the proof right here in my living room... his behavior is neurotic, we have often thought that we should PTS, as all we ever wanted for him was happiness and health and he has neither due to the effects of your care and irresponsible breeding...
You have in no way tried to mend things, or taken responsibility for your actions, but have only tried to wiggle your way out and save your pride... unfortunatley I see nothing in you or your actions to be held in esteem... I have no good words for uncaring people such as yourself...
And please send me proof of returning my $70us dollars as I have still to this day not recieved it... i have since moved in July of 2005 but my mail was forwarded... so there is no reason why I would not have gotten it had you sent it... and if so I would be closely examinig the postmark as to the date it was sent!
I have had enough of this drama, all the hot air in the world will not make me believe you and hopefully others will tread carefully when dealing with you in the future.
Please anyone considering buying a dane, please join the Great Dane Room on MSN as it holds a plethora of knowledge on dane and good dane breeders and an abundance of caring people who love thier danes and strive for the best for all danes...
And please look up info on good breeders, how to find a good breeder, and what a back yard breeder is and does and looks like... Davina is a Back Yard Breeder... there is no such thing as dry mouth danes, and Merles are not recognized dane colors... for those who are inexperienced with danes, that is fine, I was too, but the info and the people are out there that are good and helpful... you will find your perfect baby dane, but it is not one of Davina or Jim's...
the following is the web address of the previous owner of Star/Maverick xxx please see the pics, and know that we are not lying, I have not lied, I asked for none of this and have no interest in further drama as it only prolongs the pain!
-Samantha
#14 Consumer Comment
Star - Maverick
AUTHOR: Annsley - (U.S.A.)
SUBMITTED: Thursday, May 11, 2006
When I first got wind of this situation, I was floored. Star known to me as maverick lived in my home for about 2 months before he was placed with Jim Brown, not Davina. He was a small dog, not very large, I believe his rabies certificate showed him as 135 pounds. He was a beutiful Harl nice crop, but he had one flaw. His temperment was not so good with strangers. We placed him with Jim becasue at the time he was single, and had just moved into his new home. He had peviose dane experience having bred brindles in the past. He was looking for a pet to join his home. He signed a contract that mav would be neutered within 30 days. We lost contact, as he quite his job at the car dealership, and the phone number we had was no longer working. Jump ahead 7 months. A good friend called to tell me her sad tale of a puppy she had gotten from someone she knew and it had to be put down becasue of a genetic defect. In talking it came out who this "Breeder" was. Low and behold it was Jim Brown.
After getting ahold of Jim he was informed that the dog needed to be returned as he had breached the contract. Jim informed us that the dog would be shipped off to the UP and we would never see him again. 10 min. later he called and said the dog would be neutered. We did get such proof of that, and left it alone until I saw the OP website. I do not know Davina, only Jim, But they are breeding dogs that should not be bred, Maverick is not registered, well actually he is, but I have his papers not the Browns. If anyone would like pictures of Maverick in my home, or a copy of the contract signed by Jim Brown for Maverick please feel free to contact me nobledanes@aol.com. If you would like to see that star is Maverick, scroll over his pictures and it says Mav not star. And in case they take the pictures off when they read this, please feel free to contact me, I have savedthe screed that shows it. Have a nice day.
#13 REBUTTAL Owner of company
SUPERIORDANES
AUTHOR: Davina - (U.S.A.)
SUBMITTED: Thursday, May 11, 2006
First of all, Thank you Ronda - Wolverine, Michigan.U.S.A.! I hope you and your family are doing great. It is wonderful to see that you responded to this madness. Again from our family to yours Thank you...
By starting, I would like to tell a story about a young Canadian girl and her family. I will respond to the recent statements shortly.
A very charming charming family came to our home from Quebec. Now, at first from the above incident I was very hesitant to help them with a puppy. Mary was such a nice woman and explained her situation with her daughter. She had actually been hurt by a dane. Now on the good side of things the father was very associated with the large breed and loved them. My kind of guy,very friendly. The family had a break in and lost their number one friend, their dog. In need of a great family companion and a dog to protect their home a dane was a grrreat choice. Now still nervous about the Saskatoon adventure, I really didnt want to consider shipping a pup. They offered to drive to our home meet us see our fsmily and home actually took their shoes off and sat a minute. By the way they are plaining to come down soon and they are always welcome. Star who was mentioned as the behavioral problem and agressiveness, laid down on his back and let them scratch his belly,(Rondah with Bronson probably remembers this too!) They meet all of our danes and pet and scratched talk to all of them just fine. Amazingly enough the dane pups they purchased Baily and Jersey made it to their Quebec home safely to play with their new children and family.
The reason I tell this story is, Sam's pup was released with a health certificate from the vet. I could not ship him without it.. He had to be in healthy condition to ship him.. They wouldnt allow it other wise. if something happened in travel or in the holding, This is certainly something I NEED to know. So it dosent happen again. Realisticly you can not ship anything with a broken leg.. Tail anything... I havent used the airlines since this has happened.. I am very nervous about it now.
Genetically I have had nothing shown or prooven wrong with my danes. I have so many folks happy with me that it makes it all worth it. So many wonderful emails and pictures that I havent even had the chanse to post yet come in and it warms my whole day...
I think if something happened with her dane it must have been either false or a flook. Nothing, nothing has come back negative on my danes. To all my clients reading this, I will certainly get all of you posted and thank you very much and God Bless. I do not lie to my clients or anyone who talks with me. I would rather them ask then to not know. Danes are a large breed and people have to undersatnd them and know how to take care of their doofyness or their gangly young body waiting to fill out in a beautiful 170lbs body. Puppy hood anything, if I cant answer you I will do my best to find the answer. I love my danes and want the folks that by my danes to love them too..
Another young woman called.. Really sweet. She bought one of our bigest male harley pups and boy she remembered puppyhood real quick having her children and her career plus now the antics of a young pup.. She just needed alittle reasurance and guidence. I gave her the number to a K9 behavioral specialist and they are sailing along wonderfully.
I am not a liar and i am certainly not a theif or back yard breeder.. When i realized that NWA did not charge the $70.00 I did send her the money. Now if that was lost too then I dont know what to say. I have the copy of the check I sent.
As for selling papered or non papered danes. When I first got into danes, most my clients know this story. I had a rough time.. I loved them they were so big and absolutely beautiful. Their temperment was all that I was looking for. my first were brendles, which I still very much love.
It was hard to get the money up that local breeders wanted. It was hard to get any answers from them because to be honest they were being s****.>
No one really gave me that respect when I was looking.
i am not against show dogs. I do get a bit frastrated because you see alot of fawns verses the harlequins blacks or brendles bostons any of them. Just last week I bought my mother a minature pincher window glass painting instead of the dane because it was a fawn. Now I love fawns and will own another but some of us like to see spots...
i dont show mine because we dont want to travel. I am to busiy I have two kids and my business and I also attend college for medical.
I traveled for work alot years ago and it hard on a body. If its hard on us, its going to hard on them. So we just dont. I tend to work with families because I would rather the pup grow up catching fish at the creek or checking the barns or just plain playing with a new friend then having to work and travel like us. I think we can say that the average person dose enough work and travel for them and their pet.
Also a just for your own reading. I copied this aricle for anyone that want to look more into registrations and what they are. This posted on my site
We often get questions from folks asking about "papers" for their dog. To paraphrase Winston Churchill, "Never have so many been so confused about so little!" The San Francisco West Highland White Terrier Club gives us a short, sweet and to-the-point run-down on what dog registration is and isn't:
"Dog Registration - What does it really mean?
A registration certificate simply identifies the pup as the offspring of a known sire and dam, born on a known date. It in no way indicates the quality or state of health of the dog.
Do not believe the myth that a 'registered' dog or a dog 'with papers' means something special. Do not be misled into thinking a 'registered' dog is a healthy dog.
Some breeders may take advantage of these common misconceptions..." Read more...
There is an address at the begining of the article you can copy and look yourself.
I do want you all to know we are Not against registering your pups. Please dont get htat idea.
In response to these wild acusations of our dane being adopted and breed or us forging vet documents. That can be considered slander.
Our dane was not 32" at the shoulder anyone who came here seen him and how big her was and how nonagressive he was. The folks from Quebec came down to another breeders home and she would only allow them to see the danes behinde a large kennel fence and not to touch them. Star came right in as with anyone else and showed himself as a ham. He had no genetic problems and was a very nobel dane.
Now, he is unfortunately deceased. It was a huge lose to our family as he was such a great companion. He was 7 years old average life spand of a large dane and died of natural cause as determined by our vet. Their is no DNA test out stating that this so called adopted dane was my beloved Super Star Star Boy of Superior Danes.
The folks that have come to my home can stand by that one and know Im telling the truth.
We do have a new stud male very large and very charming... Lets see what stories come up about him. His name is Capone.
Pictures of him are found on our site.
I guess, in closing, The weather situation with the flights was certainly out of my hands. I also in good business sence could not let the pup go, before the remainder of the funds were recieved. Any one person that owns their own business would normally tell you that you have to have your purchase paid before anything is exchanged or shipped. I was not the cause of the delays. I new the older the pup the heavier he would be the more it cost to ship him the longer he stayed with our family the more he would bound with us and not his own family. All these facters were played out.
I by no means was trying to cheat lie or take advantage of Mrs. Samantha. Oh, and please, Rondah was not being rude, she has her own opinion and experiences.
I will not be responding to any more of these accusations. I have a reputable business and name with several happy families and do not have time to play as the person stated "he said/she said" on the computer.
Thank you for your time and paticence.
Superior Danes
Davina Brown
#12 Author of original report
Please listen to our story, but take from it what you want...
AUTHOR: Samantha - (Canada)
SUBMITTED: Friday, March 10, 2006
In response to the above "Don't listen to Samantha", that is simply rude. You don't have to listen to our story, but I would encourage you to do so in the hopes that you make a more informed decision if you choose to deal with Superior Danes. I have spoken nothing but the truth of my experience with her, and I do not presume to say that all experiences would be the same, only that if they aren't, count yourself lucky!
It has since come to my attention that the Sire, Star who is Hercules' father, was a rescue dog. He was adopted out to Jim Brown, Davina's husband on the condition that they get him neutered. They got forged vet documants saying this was done. Then they went on to breed this stud, many times, despite the fact that he has behavioral issues, such as aggression, and genetict defects. Also, Davina claims that Star is 40' at the shouldre when in truth he is only 32", definatley not a Superior dane size for a male dane!
In addition, I also learned that one other pup that Star sired, had to PTS at 9 weeks of age due to a genetic defect in his anus, not sure what that would have been, but doesn't sound nice.
This new information all goes to show that these people are liars, theives, crooked BYB, breeding dogs not suited to be bred, and claiming that they are of high quality... also note that Star is not a registerd dane, and even you you paid the extrodinarily high cost to have a pup sired by him papered, they wouldn't be able to do it, or they would be forged papers. The high cost to have pups registered is simply a deterrent to requesting papers. Liek most people who want a pup just for a pet, I didn't asl for papers, but I did ask for a healthy, happy puppy, not one with a broken leg, and gentic defects, and mental problems as a result of broken leg and gentic problems!!
SO as always, be careful... also note that the rescue who adopted out this dog to them, is now going to sue, as they breeched contract and Hercules is proof of that!
Yippeee!!
Samantha
#11 UPDATE Employee
Don't Listen to Samantha
AUTHOR: Ronda - (U.S.A.)
SUBMITTED: Friday, March 10, 2006
I would just like to say to all who have read this that I also have a dane from superior danes. I did research and I wanted a dane from superior. My big boy Bronson. Who you can see as a baby on their website is perfect. The best puppy I have ever had and my vet said that he is perfect in health, temper. I had not had a dane before so Of course I asked a lot of questions and I thought Davina would get sick of me, nope she did'nt, she wanted me to ask questions and I never got a run around with her and she never got tired of my questions.
I did not have my puppy shipped as I live in Michigan and I wanted to see Davina's home, where my pup was living and I wanted to meet his mom and dad, but there were no problems at all and the deal with the puppy and money exchange happened just as Davina said it would. I also know that at any time I had a question I could call Davine and I know that she would answer my question or fix the problem.
So to someone who may like a dane, I would encourge you to call Davina. You will love the big, wonderful, happy puppies they produce. Thank You
#10 Consumer Comment
Both parties are at fault here
AUTHOR: Ember - (U.S.A.)
SUBMITTED: Saturday, December 17, 2005
I have read the above statements as well as the owner's website (and quite a few of the emails) and the breeder's website.
I saw MANY red flags between both parties involved. I don't believe that the puppy owner did enough research into the breeder and SHOULD have backed out of this arrangement as she stated she might do several times on her website. After reading everything involved by both parties, I think that the puppy owner should have realized she was not going to be getting a quality dog (whether for pet, show or breeding purposes). First rule of looking for a breeder - don't shop around on puppy websites! Anything that's "puppy.com", "findapuppy.com" (made up websites) - those are bad news!!!! Go to the AKC website and look for the name of the national breed club or regional breed clubs. Call/write/email your local/regional/national breed club for breeder names! Talk to people that have the breed and have a dog that YOU LIKE and is healthy and ask them where they got their dog and what kind of experience they had with the breeder. A breeder's best referral are his/her puppy owners! Once you receive some recommendations, ASK QUESTIONS! Ask to talk to others that have one of their dogs. Ask what health tests have been done (and ask for proof!). You can always get the registered names of the dogs that are being bred and look them up in the OFA registry (for example). If you don't ask, then you can't be mad that you didn't get what you were looking for. It's your job to make sure you are buying from a responsible breeder!!!
To the breeder - if you really are a serious breeder, you should not be selling unregistered dogs. That screams backyard breeder! If you are proud of your stock, then you should have all your dogs registered with a legitimate registry (i.e. AKC, CKC, UKC, etc). You should provide more substantial information to your potential puppy people and if you don't like what they are saying - don't sell to them!! Unless I missed it, I didn't see any mention of a puppy contract - you should look into that.
I felt there was a lot of "he-said/she-said" going on between these 2 people and nothing is getting resolved. If you are serious about money being refunded, health guaruntees being honored, etc., then you should take legal action. Hire a lawyer to go through all this and get it over and done with.
#9 Author of original report
Response to the "Real Truth"
AUTHOR: Samantha - (Canada)
SUBMITTED: Thursday, December 15, 2005
My repsonse will be shown with an * -
SUPERIORDANES"THE REAL TRUTH"
* - According to who? Two sides to every story. My truth is still the truth regardless of the fact that you don't agree.
R- I apologize for any inconveniences in viewing my Puppyfind ad listing. Mrs. Tucker is correct; I was not offering registrations on my Dane pups. Superior was selling the litter as pet quality only. Mrs. Tucker did not explain that she would one day like to breed. This was not part of the written agreement between Superior and herself. Our papered show or breeding pups start at asking price of $1000.00.
* - There was absolutely no written agreement, and besides that fact it was not a motivating factor to purchase a pup for the purpose of breeding, it was more of an afterthought. However, Davina did not say pet quality only; she went on to brag about how these pups had champion lines. Asking more for a registered dane is a sign of a bad breeder, as registration does not cost, this stipulation is simply a deterrent to register the dog as it most likely cannot be registered anyway.
* - The following are some facts on what a bad breeder does:
Red Flags-
Young dogs being bred.
Pick your own puppy.
Asking for full payment in full and NO refunds - Could be a scam and you will never see a puppy or your money.
Charging more for full AKC Reg. papers.
Stressing to get your payment in right away to reserve a puppy.
Listing Weight and Height.
They misuse terminology
Offer universal bloodlines as if their own (Meistersinger, Riverwood, BMW)
Watch out for breeders advertising Euro bred. No such thing as german type. Then they bad mouth all of the US AKC danes.
Selling "rare" & "Exotic" color danes.
Bad mouth dog shows.
R- I n the hundred and ninety six emails
* - Yes, communication is important to me, especially when dealing with someone over such a long distance, and with large sums of money
#2 we had to be able to get the pup there in safe climates. If the air is to cold then they will Not fly the pup. This was very difficult.
* - As well due to Davina's delays, the temperature was steadily dropping and I was becoming increasingly worried that the flight would not be able to happen at all, and accordingly it snowed the that Hercules arrived and it didn't warm back up until spring had she delayed even a day longer we never would have gotten Hercules, and I don't doubt that she would have tried to keep our money.
During this info gathering period is when Mrs. Tucker decided to send the Deposit money.
* - It was required of me.
.It is a policy with Superior Danes to acquire the $200.00 deposit money before taking the pup from public ads. Mrs. Tucker wanted to make a full purchase on Gemini Herc, it was the agreement to send the deposit and we would begin to make plains for the shipment and further payment of the puppy. A flight was able to be booked for the pup and yes there was a $70.00 kennel fee that had to be prepaid
* - This is a major lie on Davina's part. It did not have to prepaid, I have receipts showing that this amount was paid at the terminal when my husband abd I picked Hercules up, and they had no records of receiving this money upon delivery of Hercules to the airport by Davina.
R- When speaking to Mrs. Tucker, Superior was explaining to her that if something genetically was proven wrong due to the breeding of the Dane by a licensed vet we would work with Mrs. Tucker in compensation for the problem. All pups transferred by flights are required to have a written health certificate by a licensed vet. A certified certificate that explains the health of the pup at 8 weeks of age the shots it has received and overall condition of the puppy. This health guarantee is for one year yes.
* - The supposedly certified veterinarian that Davina Brown was using-used worm medication that is outdated and ineffective. This was informed to me by my Vet here in Canada, as Hercules had to be wormed twice due to a severe infestation of round worms.
R- Travel arrangements were made for the Tucker to receive their pup. It is imperative that anyone working with Superior to purchase and receive a pup must have their full purchase payment paid before puppy is shipped or picked up. All funds must be transferred. This was explained to Mrs. Tucker and agreed upon. The Tuckers were notified of the delay
* - by Northwest Air when I called them to check on the stauts of Herules flight the day we were to pick him up
and were apologized to for once again the incontinences that they had endured. Superior was also dealing with the incontinences of the situation due to excessive long distance phone calls and other
charges.
* - That is complete and utter bull, the majority of our correspondence was via email, and if she cannot afford a 2 minute long distance phone call than she can't afford to breed danes. I also had to call Davina several times, yet I am not complaining about long distance charges. One call I had to make was from my cell phone while we were at the airport in Edmonton, as well Northwest has a 1800 number.
It was understood that Mrs. Tucker did call the airlines to verify the situation. Once again The Tucker's were informed of the cancellation. The pup could not be shipped without the total coast of the pup.
* - I also want to point out here, that upon getting the bank draft in Davina Brown's name, I scanned a copy of it into my computer and emailed her the day I sent it as well as the postage receipt for xpress post to verify that it was in the mail.
* - Being as I was supposed to trust her with my money and my puppy, how inconsiderate is it of her to not trust me that my money was enroute. This is despicable. The delays to my letter were beyond my control and just my luck, yet somehow I was supposed to feel good about dealing with someone who didn't trust me, but who was willing to sell a puppy to me. Like she doesn't care about the health and well being of her puppy or what home it goes to, but she certainly cares about getting the money
R- Mrs. Tucker was aggravated with Superior for refusing to send the pup without receiving the full amount of the purchase.
* - I am still irritated that you expected us to trust you but could not do that same for us.
When the transferring happened at Northwest air, they were to take care of the kennel fee(add it into the charges). This was accidentally neglected by the clerk and was not paid.
* - This is a lie,I asked Northwest Airlines about it was not required at all to be paid in advance this was just something Davina added in order to get more money to recoup for costs she felt she was due, without asking me if I was O.K. with that.
When Mrs. Tucker informed us of this mishap, Superior checked the records and refunded the $70.00 to Mrs. Tucker.
* - I STILL TO THIS DAY HAVE NOT RECIEVED THE $70US DOLLARS that I paid to Davina and she did not pay to Northwest Airlines.
The duty in customs was never agreed upon. It must be something they do in Canada, because Superior was never informed of a duty.
* - I never mentioned anything about you being responsible for customs, but it is common courtesy to give people a receipt for large sums of money from a business such as the one you say you are running. All I needed was a receipt for the funds paid for Hercules in order for him to come to Canada he must pass through Canada Customs where they want proof of his cost as I then have to pay tax on it. I asked you several times in advance to include a receipt, you were to have mailed it in advance of his arrival, and then it was supposedly coming with the refund of my $70us dollars.
R- A RECIEPT OF SALE IS ALWAYS INCLUDED IN THE INFO PACKET SENT WITH A SUPERIOR puppy.
* - There was not one in mine still don't have one. It was supposedly going to be mailed out in advance.
R- Mrs. Brown was informed of the unpaid charge. It was understood that Davina Brown pays from here in the US the $70.00 kennel charge. There was no denial,
* - yes, she denied over the phone with me, as well when I got home and emailed her about it, I had to send her a summary of how much I sent and what every penny was for in order for her to admit that yes, my $70 was unaccounted for,
records were checked airlines were called then the refund was sent out.
* - Still haven't gotten it. Please send prove of payment and mail receipt. I think I asked for that SEVERAL TIMES already to which Davina replied she would send me proof and never did.
S- Once home I wrote to davina, and Davina replied that she would send us back the $70 that we overpaid and a reciept for our purchase. She first said this on the 6th of December 2004. On the 14th she emailed to say she had been in surgery in would get the refund out that day. On the 4th of January 2005 I had still not received anything and emailed to aks why as well inform her thaat if a refund did not arrive I would file a claim.
R- Mrs. Brown did under go surgery. The refund was sent to the Tuckers as soon as possible. Mrs. Tucker was informed of the up coming surgery
* - I was informed the day she was going into surgery that Sorry I can't get it out I will be in surgery and so I agreed to waite for the $70.00 refund.
R- The Tucker's were informed that the pup had currently one t******e that had not dropped down.
* - When was I informed of this? I do still have all my email transactions as well they are posted on the website. I was never told that he only had one decended t******e.
This was also stated on the health certificate given to the pup by our licensed vet.
* - Gee still I have this health record right here and it does not mention an undescended t******e. I can scan and email it for everyone to see, In fact I will post it to my website.
Mrs. Tucker new there would be the possibility of the t******e not dropping but because the pup was being bought as a pet not breeding this was ok for the Tuckers.
* - As said before, I was not informed of this.
No breeding was discussed.
* - not a big issue, we really only thought of it in passing.
Not vet proof was provided to Superior on these accusations.
* - If it had been requested I could of provided it, still can I am in regular contact with my vet due to current problems with Hercules.
R- We here at Superior have never had a Dane with one leg shorter then the other.
* - You do now.
limping is common in growing pains better known as a form of pano.
* - Hercules does not nor ever did have Pano, he was immediately switched to Eagle Pack Natural a high quality diet, due to the fact that Davina was feeding him crap Purina Puppy Large Morsels which any well informed great dane owner would know not to feed growing great dane puppies as well she did not send suffiecient amounts of food to properly transition him to a new food,
Once again No vet proof was presented to Superior.
* - Ask and you shall receive Davina as soon as I mentioned these problems to you, you told me to stop emailing you and that I was harassing you. I just wanted some answers, which I never got.
R- No vet proof was presented to Superior Danes. Accusasions,threats,but no vet proof of the problems with the puppy.
* - If that is all you want then I can certainly provide them. Here is the name of my vet
Dr. Kim Ward
Martensville Veterinary Clinic
Box 885
Martensville, SK S0K 2T0
(306) 933-2677
* - I was under the impression due to the fact that you told me I was harassing you, that you did not want to deal with this further, but since you are now expressing interest almost a year later, I can and will pursue this if you would like to.
R- It was explained to Mrs. Tucker that Superior Danes has never had a pup with one t******e
* - except in this very response you say that you knew and your Vet knew that he only had one t******e.
Davina Brown received several abrupt emails from Mrs. Tucker. She relayed many threatening and argumentative messages to Superior.
* - That I was going to report her to the police and press charges if she delayed any further when after weeks and months of waiting she was still not commiting to handling the situation.
When a search was ran on the amount of emails made between Mrs. Tucker and Superior, the results were 196 emails.
* - Yes, from the beggining of communications in our search for a puppy to the last email after Hercules was in our care and we were dealing with health issues, and they are all available for viewing on my website:
http://slt381.tripod.com/
The same info was given to Mrs. Tucker that her money had been sent and if there was a problem with the pup please present certified info by a licensed vet.
* - That was never said to me or I would have done so.
Mrs. Tucker emailed the same questions and accusations several times.
* - I was hoping at this time that Davina would in fact handle this matter, and so I was giving her opportunities to do so, but she never did, and yet I kept waiting anyway in hopes that she would still!!
Davina Brown did all she could to compensate and work with Mrs. Tucker
* - which was absolutely nothing but a lot of hot air
R- The $70.00 refund was sent to and received by the Tuckers.
* - No to this very day I have not ever recieved the $70us dollars that Davina withheld from me.
Sam Tucker never presented Superior Danes with any form of vet verifications on the problems that she stated. Mrs. Tucker was informed
* - no sorry see emails on website, I was never informed... and if that is all you need than I would be more than happy to send this proof to you so we can handle this now, almost a year after the fact
we here at Superior Danes did find it rather difficult shipping out of the United States. It was very difficult finding an airline to help us with our needs.
* - No that was the easy part. And you stated you always deal with Northwest, so it was no problem for you as they were the ones we ended up using.
R- Not only do you receive a receipt from Superior in regards to your purchase but you also have the health certificate and a copy of the airline receipts and the info packets sent with the pups.
* - I still have my puppy packet No such receipts were ever included in mine, if they were I would not have been held up at Canada Customs trying to get my puppy released from the Airlines.
R- Taking the transaction seriously also means understanding that you may not receive anything that you are purchasing before the total purchasing amount is paid.
* - I fail to understand this comment, When I buy a puppy from a breeder I expect it to be as described with all the necessary documentation and health guarantees in place.
It is too bad that Mrs. Tucker had a bad experience with Superior, but there were no trust violations.
* - There were serious trust violations as shown in you not trusting that our money was enroute, despite providing evidence that it was, as well the simple fact the you expected us to trust you but you could not do that same for us.
S- I had a bad feeling from the begining, or to be more precise, the moment after our deposit was in the mail,as she didn't seem to take it seriously and obviously since she did nothing but lie after we had our pup and not honor anything that she said, she still doesn't take it seriously. I do, and yet I don't have any way of getting justice!
R- Logic would tell you that if you have a bad or uneasy feeling about something, don't follow through.
* - Yes, but then I also my heart strings being played upon by my adoration for Hercules and my hopes of finding a puppy after my long search and the fact that it was nearing winter and I needed to get the shipping and purchase etc finalized soon if I was to ever get a puppy from the states. SO the fact that you were the only one who was willing to ship was a bit of a trap for us.
R- Stealing is a strong accusation to make about someone,
* - The $70us dollars that you did not send and yet again are claiming to say you sent, is still stealing, and not informing us of the fact that you did not pay it before we found out at the airport is lying. The undescended t******e and you knowing about it and not disclosing that info to me is lying.
especially when you have no proof and have been offered to be worked with
* - no I was threatened that if I continued emailing you, that you would get your legal consultant after me for slander and harassment, so I let it drop, as I will not sink to your level.
R- Without proof of Mrs. Tucker's accusations, she may be sued for slander,
* - all comments made are my opinion of how the events of this transaction played out I cannot be sued for telling the truth as to our situation, nor can my intent at communicating with you be seen as harassment. Your lack of communication can be seen as being a careless breeder who has no regard for the policies you have in place.
Anyone who reads Mrs. Tucker's statements can realize that she is purely disgruntle for not getting her pup when exactly she wanted him,
* - Davina and I both know that we were on a tight schedule due to the weather conditions, it was important that we did not delay and in fact it snowed the day we picked Hercules up and officially if we had waited any longer we never would have gotten Hercules as Northwest Air would not have flown him.
* - but this is not the reason for all this, I am absolutley appaled that anyone would do bussiness in the manner in which Davina is doing bussiness. She did in fact steal and lie to and from us... and she has failed to handle this in a professional manner by working with us to resolve the conflict, instead she threatened me if I continued to email her to sue, Im the one who should be suing... this is not how you handle a situtaion, and Now a year ofter the fact she wants to come forth and attempt to defend herself with more of the same old lies!!???!?!
and feels that it is ok to pay half the total coast of a purchase and being able to acquire it before the rest of the funds have been received.
* - Despite the fact that I sent you proof of payment and mailing and despite the fact that when the envelope arrived you would have been able to verify that we sent it when we said we did.
we here at Superior hope that all who have read her story now see our side of the situation and feel free to look at our web site and read all of our customer accolades.
* - But be sure to read my allocade as posted on my website because this is the untold side of the real Truth The one that she would preffer to hide and deny to this day.
Mrs. Tucker can take some stomach meds and be at ease, our Danes are fine.
* - Oh, well this dane that is laying here on the floor of my house is one of your danes, and he is living proof that your danes are NOT FINE.
* - as well I should think that all the emotional distress you have ut me through and continue to ut me through is cause for me to sue YOU the fact that a year later you want to bring it all up again?? I think that I can sue you for that, causing me emotional distress.
* - Since all these events have transpired I tried to put it behind me and focus on Hercules without these events tainting our relationship. Unfortunatley Hercules is not a healthy and happy dane. He is neurotic he suffers from Acral Lick Dermatitis, it is supoosedly common in great danes although it does not happen that often. Due to this Hercules chews his tail to the point of bleeding, obsessively. He now has to wear a muzzle when he is crated or at any time when he would be unattended. Hercules has not brought joy to our live he has brought heartache as he has never been able to live his life like a normal dog due to the fact that his leg is deformed, he cannot run and play, when he does he tears the pads off the sole of his small leg. This also means he is not able to get sufficient amounts of exercise that he needs. He is also of abnormal height and size for a supposedly Superior great dane. This has all been incredibly hard for us to deal with emotionally, as we have exerted ourselves to his health and well being 10 fold during his time with us. I would never in my life recommend to anyone to buy a great Dane from Davina Brown. I only hoped to enlighten people as to some of the things we had to go through with her. I intend not to pursue this any further but I was shocked and appaled to see a reply to this post almost a year after the fact. This is simply inappropriate and is no doubt due to the fact that she has yet another batch of puppies t sell and some of the buyers have been contacting me to request more information about Davina and Hercules I am sure this is why Davina is showing interest now, to attempt to make herself look good, however her claims are unsubstantiated, as she did nothing to resolve out situation except threaten me and ignore me. SO I let it drop. It was causing me way to much stress to deal with her when all I wanted to do was focus on my puppy, and be happy.
* - I also find it amusing how you start of in the third person as though you are a legal advisor, but end up speaking from the point of Davina/ SUperior Danes.
* - Davina if you want to resolve this and clear up your name, your #1 a little late, and #2 should be dealing with me directly rather than posting to this site trying to defend yourself. I'm not buying it. I'm right here, and I have a voice and I will use it against the injustice you have caased me and my family, and Hercules. What's done is done and there is no denying it.
#8 REBUTTAL Individual responds
SUPERIORDANES"THE REAL TRUTH"
AUTHOR: Davina - (U.S.A.)
SUBMITTED: Wednesday, December 14, 2005
S-statement made
R-Superior's response
S-To make a very long story short, my husband and I in our search for a harlequin Great Dane, came across Davina brown through a site called Puppyfind.com. She was not a registered user, so I had to pay to view her ad.
S- There were several other ads we were looking at, all of which offered a AKC registration, Current vaccinations, Veterinarian examination, Certificate of health, Health guarantee, Travel crate. Except Davina was not offering registration on our dog. Which was fine with us as we might one day want to mate him.
R- I apologize for any inconveniences in viewing my Puppyfind ad listing. Mrs. Tucker is correct; I was not offering registrations on my Dane pups. Superior was selling the litter as pet quality only. Mrs. Tucker did not explain that she would one day like to breed. This was not part of the written agreement between Superior and herself. Our papered show or breeding pups start at asking price of $1000.00.
S- My husband made the decision to take the pup from Davina as he was a good looking puppy. So we paid our deposit. The travel plans were stressful as originally Davina had said we could use a method in which he would drive up with some people for less than the cost of a flight, we agreed to this before paying the deposit and were informed after our deposit was in the mail that this wasn't an option anymore. We were finally able to find a flight company to ship him and sent our final payment along with the cost to ship, and a kennel fee of $70us that supposedly had to be prepaid, to Davina.
R- I n the hundred and ninety six emails conveyed between Mrs. Sam Tucker and Superior Danes owner Davina Brown, you would read that at the time we were discussing methods of transportation. Superior was currently searching for an airline that would be able to meet our demands. #1 that the pup be handled with care shipping to one country to the next. #2 we had to be able to get the pup there in safe climates. If the air is to cold then they will Not fly the pup. This was very difficult. It took many days and calls searching for someone to help, having always using Northwest air we really didn't know where to start looking. Gemini (aka) Hercules has been the one and only puppy from Superior to ever ship out of the United States. During this info gathering period is when Mrs. Tucker decided to send the Deposit money. It is a policy with Superior Danes to acquire the $200.00 deposit money before taking the pup from public ads. Mrs. Tucker wanted to make a full purchase on Gemini Herc, it was the agreement to send the deposit and we would begin to make plains for the shipment and further payment of the puppy. We were very sorry that the car transportation of the pup was untrustworthy. It was a new business and we here at Superior care very much for our pups and felt that the business did not have the insurance that we needed. We did explain this to the Tuckers for the incontinences. A flight was able to be booked for the pup and yes there was a $70.00 kennel fee that had to be prepaid because the pup was to board here in Detroit to land in Canada then stay overnight at the kennel the driven to the next flight to then be picked up by the Tuckers. That is a lot for an 8 week old pup to experience the traveling and the different handlers the different climates almost instantly, there were a lot of risks involved in shipping him. Superior did everything in their power to make sure the pup was to be moved safely and received safely.
S- in this time I was also trying to get more details about the health guarantee that was supposedly offered with our dog. This question was avioded constantly by Davina, and finally details were given as:
I guarantee you will recieve a healthy pup with a health certificate to prove it, after he is in your custody you then are held accountable for your puppy. We provide a health certificate for our insurance and your own. If your puppy dies due to something done here then we will take that up, if it happens. This is good for 1 year. I have never had a dane die due to breeding or any other health problems. Naturaly if he is hit by a car ate by a bear no we will not replace him with a free pup. If something geneticly happens then yes something would be done.�
R- When speaking to Mrs. Tucker, Superior was explaining to her that if something genetically was proven wrong due to the breeding of the Dane by a licensed vet we would work with Mrs. Tucker in compensation for the problem. All pups transferred by flights are required to have a written health certificate by a licensed vet. A certified certificate that explains the health of the pup at 8 weeks of age the shots it has received and overall condition of the puppy. This health guarantee is for one year yes.
S-
Davina Brown said on 11/21/04 through email correspondence titled Flights
On the 16th of November I express posted our payment to her, she made the flight arrangments, and we waited for the money to arrive to her. Our dog was set to fly on the 23rd of November.Prior to this I had been asking her to make the arrangments as soon as possible in order to ensure our funds would arrive on time. As luck would have it,they did not, and without telling us, Davina canceled the shipment which I found out through calling the airport to check on his eta.
R- Travel arrangements were made for the Tucker to receive their pup. It is imperative that anyone working with Superior to purchase and receive a pup must have their full purchase payment paid before puppy is shipped or picked up. All funds must be transferred. This was explained to Mrs. Tucker and agreed upon. The Tuckers were notified of the delay and were apologized to for once again the incontinences that they had endured. Superior was also dealing with the incontinences of the situation due to excessive long distance phone calls and other
charges. It was understood that Mrs. Tucker did call the airlines to verify the situation. Once again The Tucker's were informed of the cancellation. The pup could not be shipped without the total coast of the pup.
S- We agreed after a bit of conflict to reschedule the shipping until the payment arrived. For reasons beyond my control our guaranteed delivery within 5 days through express post got held up at customs and did not arrive util the 27th of November and our dog finally shipped out on the 29th
R- Mrs. Tucker was aggravated with Superior for refusing to send the pup without receiving the full amount of the purchase. We to have been held up by the post and it probably won't be the last time. That was incontinence for us here at Superior too. The pup was 8 weeks old and needed to be with the family he was going to be bonding with.
S- At this point we had to drive 6hours one way from Saskatoon to Edmonton airport to pick up our dog. Upon arrival we were told to pa the $70us kennel fee, which we had already paid Davina for. We were also sent to customs to pay duty before they would release our dog
R- Superior did the best they could in finding an airline to work with our needs. A 6 hour drive is long for anyone, but that was the only availability. Superior was the only breeder that would take time to work with the Tuckers. When the transferring happened at Northwest air, they were to take care of the kennel fee(add it into the charges). This was accidentally neglected by the clerk and was not paid. When Mrs. Tucker informed us of this mishap, Superior checked the records and refunded the $70.00 to Mrs. Tucker. The duty in customs was never agreed upon. It must be something they do in Canada, because Superior was never informed of a duty.
S-
At Canada Customs we were asked for our reciept. We did not have one as Davina had not provided one with his papers. At this point Canada Customs told us they were not going to release him without proof of payment and instructed me to phone Davina in the U.S.A and get her to fax proof. Davina wasn't home. I was very upset, as we had just driven 7 hours for nothing. Canada Customs finally offered us a declaration sheet and we were allowed to take our dog.
R- A RECIEPT OF SALE IS ALWAYS INCLUDED IN THE INFO PACKET SENT WITH A SUPERIOR puppy.
S- .
When Davina returned my call, she denied that I paid her the $70us kennel fee, had no idea about sending a reciept for a dog we purchased from her "Business" and in my stress I told her I would call her when we got home and hung up.
R- Mrs. Brown was informed of the unpaid charge. It was understood that Davina Brown pays from here in the US the $70.00 kennel charge. There was no denial, records were checked airlines were called then the refund was sent out.
S- Once home I wrote to davina, and Davina replied that she would send us back the $70 that we overpaid and a reciept for our purchase. She first said this on the 6th of December 2004. On the 14th she emailed to say she had been in surgery in would get the refund out that day. On the 4th of January 2005 I had still not received anything and emailed to aks why as well inform her thaat if a refund did not arrive I would file a claim.
R- Mrs. Brown did under go surgery. The refund was sent to the Tuckers as soon as possible. Mrs. Tucker was informed of the up coming surgery and agreed to waite for the $70.00 refund.
S- During this time of waiting I had taken our pup to the vet for an examination. The first thing our vet informed us of was that he had only one t******e. We were told this was a genetic defect and he should not ever be bred and his parents would both have displayed this as well and they too should not have been bred. This came as a surprise, as although it isn't a helth issue if he is nuetered it can become a tumor, or cancer if he is not nuetered, as well Davina had not informed us of this after his vet examinations in Michigan.
R- The Tucker's were informed that the pup had currently one t******e that had not dropped down. This was also stated on the health certificate given to the pup by our licensed vet. Mrs. Tucker new there would be the possibility of the t******e not dropping but because the pup was being bought as a pet not breeding this was ok for the Tuckers. No breeding was discussed. Not vet proof was provided to Superior on these accusations.
S- As well as our pup grew bigger we started noticing a limp in his rear leg, and it became obvious that one leg was smaller than the other and his hip noticeably lower than the other. He starins to get up, and is very lazy for a puppy. These are very early indicators of serious hip dysplasia, which is another very serious geneteic defect.
R- We here at Superior have never had a Dane with one leg shorter then the other. Limping is common in growing pains better known as a form of pano. Large breed dogs tend to get growing pains. This is not a permanent condition. Superior has No history of HD. Growing pains in large breed dogs are very close to those found in children. Once again No vet proof was presented to Superior.
S- So taking these defect into account I emailed Davina to inform her of these occurences and inquire about the health guarantee. Nothing has been offered and she has basically renigged all responsibility for the breeding of our dog.
R- No vet proof was presented to Superior Danes. Accusasions,threats,but no vet proof of the problems with the puppy.
S- On the 10th of January she denied ever having a dog with only one t******e, as well as denying any history of HD in her danes, she also said on this day that she was sending an additional $70us as still nothing had arrived. In trying to communicate with Davina about all
of this, her emails have been quite rude. She yells in computer language, is curt, says the money has been sent, and that I am harrasing her, when all I am trying to do is get some results, and communicate with her.
R- It was explained to Mrs. Tucker that Superior Danes has never had a pup with one t******e or have on not drop. No there is No history of HD in our lines.. It was agreed that records with the bank and post office would be checked. If the money was not received at a certain time frame then the check would be canceled and a new would be issued. Davina Brown received several abrupt emails from Mrs. Tucker. She relayed many threatening and argumentative messages to Superior. When a search was ran on the amount of emails made between Mrs. Tucker and Superior, the results were 196 emails. The same info was given to Mrs. Tucker that her money had been sent and if there was a problem with the pup please present certified info by a licensed vet. Nothing was received at Superior in accordance to the health of the pup from Mrs. Sam Tucker. Mrs. Tucker emailed the same questions and accusations several times. Davina Brown did all she could to compensate and work with Mrs. Tucker until it became a habit of harassment to send Superior emails and no proof of accusations.
S- Today is the 31 of January and still nothing has arrived and no attempts have been made to make any ammends in terms of the health guarantee.
In my opinion I would never do business with her if given the opporitunity. She is irresponsible, dishonest, rude and so on.
I have all email transactions to back up everythign that was said.
R- The $70.00 refund was sent to and received by the Tuckers. There is no amends to be made with Mrs. Tucker in accordance to the health guarantee. Mrs. Tucker made several accusations about Gemini and our business. Sam Tucker never presented Superior Danes with any form of vet verifications on the problems that she stated. Mrs. Tucker was informed that if she did not present Superior with any form of evidence in the accusations that were made then Superior would be forced to turn the case over to Superior's legal services. We here at Superior wished that Mrs. Sam Tucker would have had a better experience in working with Superior Danes to receive her new family companion.
S- In reply to the comment research is important... we did 6 months of research and looking for prospective harlequine great danes. Due to customs many breeders backed out on us without even attempting to get information on shipping to Canada.
R- Although several breeders would not help Sam Tucker, Superior did want to help them achieve their goals in getting the companion of their choice.
S- It was not at all difficult to ship from the U.S. everything is the same except a reciept is required to prove amount paid as we Canadains have to pay tax on everything, even though if we had purchased from a Canadian breeder we would not have had to pay tax... ????
R- In response to the statement above, we here at Superior Danes did find it rather difficult shipping out of the United States. It was very difficult finding an airline to help us with our needs.
S- otherwise everything was no different than shipping within the U.S. And a reciept is just common courtesy and should be a given if one is claiming to be a business!! As well it was a large sum of money and we need to proof what we spent it on...
R- Not only do you receive a receipt from Superior in regards to your purchase but you also have the health certificate and a copy of the airline receipts and the info packets sent with the pups.
S- And as to the comment on not taking this transaction seriously... that was rude... obviously when we are paying thousands for a puppy, shipping it from god knows who from the U.S we take it very seriosuly, I can't beleive you would think we didn't.
R- Taking the transaction seriously also means understanding that you may not receive anything that you are purchasing before the total purchasing amount is paid.
S- However, it was our first ever experience with purchasing a puppy internationally, and I am really niave in that I put my trust in this person, and that is my mistake, not "not taking it seriously".
R- It was Superior Danes first shipment out of the United States as well. It is too bad that Mrs. Tucker had a bad experience with Superior, but there were no trust violations. You cannot send the deposit amount and expect to receive your pup when the rest of the purchasing sum has not been received. Flights have to be rescheduled and accommodations must follow. Superior Danes did everything possible to work with the airlines and with Tucker's.
S- I had a bad feeling from the begining, or to be more precise, the moment after our deposit was in the mail,as she didn't seem to take it seriously and obviously since she did nothing but lie after we had our pup and not honor anything that she said, she still doesn't take it seriously. I do, and yet I don't have any way of getting justice!
R- Logic would tell you that if you have a bad or uneasy feeling about something, don't follow through. All funds and client relationships are very important and serious to Superior Danes.
S- And finally, as to our dog being a major dissapointment, that is also incredibly rude of you... he is like a child to me, and all I want is for him to be healthy and loved.
R- n/r
S- I am very DISAPPOINTED IN DAVINA BROWN making flase promises in order to suck me in to buying a dog from her and not honoring anything she said. Our dog is our pride and joy, he is absolutely fabulous even though he isn't perfect.
R- Davina Brown in no way made any false promises. If anything, Davina Brown tried to compensate and cooperate with Sam Tucker and the airlines to make sure Sam Tucker received the pup she chose.
S- His health is our number one concern. And thiss claim has nothing to do with me not bein happy with him but rather the principle of doing business with someone and them not following through on our contract, lying, and stealing from us. That is what this is about.
R- Stealing is a strong accusation to make about someone, especially when you have no proof and have been offered to be worked with on documented communication sessions. Davina Brown under no circumstances lied to Mrs. Tucker. Superior did everything they could to assist the Tuckers.
S- Just a small update. At the moment we aren't quite certain what exactly the problem is, but at the vet's on thursday, I addressed the issue of his hips, as we were pretty certain he was displaying signs of hip dysplasia, so an xray was done.
And to our surprise, his hips are fine, or at least we were distracted from them by the problem in his femur. It is twisted. Our usual vet was on holidays, and the attending vet had never seen this before. All she said was that it is "Bizarre". SO sometime this week the usual vet will be taking a look at the xray and advising us on what to do next. Some possibilities are trauma to the femur at a young age which was never treated and thus in his growth has become a mess, or it could be bone cancer, or some other bone disease, or a simple birth deformity.... either way it is going to require extensive reconstructive surgey which is a lot more than we had bargained for when purchasing a dane.
R- Superior Danes has had NO history of HD. Some possibilities are trauma to the femur at a young age This has never been proven. No documentation nothing. Gemini was born a twin, his brother was born undeveloped. Gemini was the serving twin out of him and his brother. He was very healthy when he was with Superior and that was documented on our vet's records. Our Danes receive top care at all times.
S- And whether it be genetic or trauma induced, this is the responsibilty of Superior Danes, specifically Davina Brown... I have created a website to document the occurences it is at http://slt381.tripod.com/ on this site I have included all the emails
from Davina and I, as well on the picture page I have a few pictures documenting the unnoticed growth of his leg.
R- Unless proven by a lessened vet, there is no responsibility to Superior Danes.
S- As it is clear that this was already a problem within a month of his being born. SO he may have been born with it or he may have had a serious kick in the nuts... could be why his nut is missing? or why the night we brought him home he screamed bloody murder when my husband leaned down to him, or why there is an abnormal lump in his tail... but before we tie all these coincidences together we should wait to see about the results of the vets exam!! :)
R- First of all, I find this statement crude. Once the puppy has been left in the care of the airport, Superior no longer has any control over how the pup has been handled. It cannot be our responsibility if the pup is no longer in our care. His tail there are several possibilities, he could have gotten it caught in the cage or been slammed around some how. They travel in the cargo department of the plane. The pup was probably scared to death by the time of his arrival. I can assure you no Dane or any other breed of dog or animal would be kicked or miss treated here at Superior. We are very family oriented and treat our animals as such.
S- Thankfully this page will pop up every time someone searches for info on Superior Danes or Davina Brown so hopefully no one else will go through this with her.... I also plan, once the results are confirmed and we know for sure what happened, to file a report with the ASPCA and the Michigan Humane society, as bad breeding and abuse, both constitute animal abuse.
R- Without proof of Mrs. Tucker's accusations, she may be sued for slander, harassment and false accusations. In response to her web page and statements Superior Danes is putting out our rebuttal what we call the real truth Anyone who reads Mrs. Tucker's statements can realize that she is purely disgruntle for not getting her pup when exactly she wanted him, and feels that it is ok to pay half the total coast of a purchase and being able to acquire it before the rest of the funds have been received. Being that there has been no proof of her accusations we here at Superior hope that all who have read her story now see our side of the situation and feel free to look at our web site and read all of our customer accolades. We update them as much as possible, but being that Mrs. Sam Tucker is the only dissatisfied client we do have an abundance of great compliments that still need to be posted. To all those clients that we have not yet got posted, we are working on them and will have them posted as soon as we can.
We appreciate our clients that have made our large Dane family even larger.
S- I feel so mean and awful about this all, but I also feel sick to my stomach thinking about our poor boy and the other poor pups out there!! One reason for that is, our vet has advised us that our pup should not go for long walk or play to hard.... not the good life of a dog!! But at least he is loved, and being taken care of with us!!
R- Pups that have pano growing pains are going to be sore and they will not want to be very active. This is a common trait of large breed dogs. Once again it is not permanent. Please be assured that we do not breed unhealthy pups. Mrs. Tucker can take some stomach meds and be at ease, our Danes are fine.
#7 REBUTTAL Individual responds
SUPERIORDANES"THE REAL TRUTH"
AUTHOR: Davina - (U.S.A.)
SUBMITTED: Wednesday, December 14, 2005
S-statement made
R-Superior's response
S-To make a very long story short, my husband and I in our search for a harlequin Great Dane, came across Davina brown through a site called Puppyfind.com. She was not a registered user, so I had to pay to view her ad.
S- There were several other ads we were looking at, all of which offered a AKC registration, Current vaccinations, Veterinarian examination, Certificate of health, Health guarantee, Travel crate. Except Davina was not offering registration on our dog. Which was fine with us as we might one day want to mate him.
R- I apologize for any inconveniences in viewing my Puppyfind ad listing. Mrs. Tucker is correct; I was not offering registrations on my Dane pups. Superior was selling the litter as pet quality only. Mrs. Tucker did not explain that she would one day like to breed. This was not part of the written agreement between Superior and herself. Our papered show or breeding pups start at asking price of $1000.00.
S- My husband made the decision to take the pup from Davina as he was a good looking puppy. So we paid our deposit. The travel plans were stressful as originally Davina had said we could use a method in which he would drive up with some people for less than the cost of a flight, we agreed to this before paying the deposit and were informed after our deposit was in the mail that this wasn't an option anymore. We were finally able to find a flight company to ship him and sent our final payment along with the cost to ship, and a kennel fee of $70us that supposedly had to be prepaid, to Davina.
R- I n the hundred and ninety six emails conveyed between Mrs. Sam Tucker and Superior Danes owner Davina Brown, you would read that at the time we were discussing methods of transportation. Superior was currently searching for an airline that would be able to meet our demands. #1 that the pup be handled with care shipping to one country to the next. #2 we had to be able to get the pup there in safe climates. If the air is to cold then they will Not fly the pup. This was very difficult. It took many days and calls searching for someone to help, having always using Northwest air we really didn't know where to start looking. Gemini (aka) Hercules has been the one and only puppy from Superior to ever ship out of the United States. During this info gathering period is when Mrs. Tucker decided to send the Deposit money. It is a policy with Superior Danes to acquire the $200.00 deposit money before taking the pup from public ads. Mrs. Tucker wanted to make a full purchase on Gemini Herc, it was the agreement to send the deposit and we would begin to make plains for the shipment and further payment of the puppy. We were very sorry that the car transportation of the pup was untrustworthy. It was a new business and we here at Superior care very much for our pups and felt that the business did not have the insurance that we needed. We did explain this to the Tuckers for the incontinences. A flight was able to be booked for the pup and yes there was a $70.00 kennel fee that had to be prepaid because the pup was to board here in Detroit to land in Canada then stay overnight at the kennel the driven to the next flight to then be picked up by the Tuckers. That is a lot for an 8 week old pup to experience the traveling and the different handlers the different climates almost instantly, there were a lot of risks involved in shipping him. Superior did everything in their power to make sure the pup was to be moved safely and received safely.
S- in this time I was also trying to get more details about the health guarantee that was supposedly offered with our dog. This question was avioded constantly by Davina, and finally details were given as:
I guarantee you will recieve a healthy pup with a health certificate to prove it, after he is in your custody you then are held accountable for your puppy. We provide a health certificate for our insurance and your own. If your puppy dies due to something done here then we will take that up, if it happens. This is good for 1 year. I have never had a dane die due to breeding or any other health problems. Naturaly if he is hit by a car ate by a bear no we will not replace him with a free pup. If something geneticly happens then yes something would be done.�
R- When speaking to Mrs. Tucker, Superior was explaining to her that if something genetically was proven wrong due to the breeding of the Dane by a licensed vet we would work with Mrs. Tucker in compensation for the problem. All pups transferred by flights are required to have a written health certificate by a licensed vet. A certified certificate that explains the health of the pup at 8 weeks of age the shots it has received and overall condition of the puppy. This health guarantee is for one year yes.
S-
Davina Brown said on 11/21/04 through email correspondence titled Flights
On the 16th of November I express posted our payment to her, she made the flight arrangments, and we waited for the money to arrive to her. Our dog was set to fly on the 23rd of November.Prior to this I had been asking her to make the arrangments as soon as possible in order to ensure our funds would arrive on time. As luck would have it,they did not, and without telling us, Davina canceled the shipment which I found out through calling the airport to check on his eta.
R- Travel arrangements were made for the Tucker to receive their pup. It is imperative that anyone working with Superior to purchase and receive a pup must have their full purchase payment paid before puppy is shipped or picked up. All funds must be transferred. This was explained to Mrs. Tucker and agreed upon. The Tuckers were notified of the delay and were apologized to for once again the incontinences that they had endured. Superior was also dealing with the incontinences of the situation due to excessive long distance phone calls and other
charges. It was understood that Mrs. Tucker did call the airlines to verify the situation. Once again The Tucker's were informed of the cancellation. The pup could not be shipped without the total coast of the pup.
S- We agreed after a bit of conflict to reschedule the shipping until the payment arrived. For reasons beyond my control our guaranteed delivery within 5 days through express post got held up at customs and did not arrive util the 27th of November and our dog finally shipped out on the 29th
R- Mrs. Tucker was aggravated with Superior for refusing to send the pup without receiving the full amount of the purchase. We to have been held up by the post and it probably won't be the last time. That was incontinence for us here at Superior too. The pup was 8 weeks old and needed to be with the family he was going to be bonding with.
S- At this point we had to drive 6hours one way from Saskatoon to Edmonton airport to pick up our dog. Upon arrival we were told to pa the $70us kennel fee, which we had already paid Davina for. We were also sent to customs to pay duty before they would release our dog
R- Superior did the best they could in finding an airline to work with our needs. A 6 hour drive is long for anyone, but that was the only availability. Superior was the only breeder that would take time to work with the Tuckers. When the transferring happened at Northwest air, they were to take care of the kennel fee(add it into the charges). This was accidentally neglected by the clerk and was not paid. When Mrs. Tucker informed us of this mishap, Superior checked the records and refunded the $70.00 to Mrs. Tucker. The duty in customs was never agreed upon. It must be something they do in Canada, because Superior was never informed of a duty.
S-
At Canada Customs we were asked for our reciept. We did not have one as Davina had not provided one with his papers. At this point Canada Customs told us they were not going to release him without proof of payment and instructed me to phone Davina in the U.S.A and get her to fax proof. Davina wasn't home. I was very upset, as we had just driven 7 hours for nothing. Canada Customs finally offered us a declaration sheet and we were allowed to take our dog.
R- A RECIEPT OF SALE IS ALWAYS INCLUDED IN THE INFO PACKET SENT WITH A SUPERIOR puppy.
S- .
When Davina returned my call, she denied that I paid her the $70us kennel fee, had no idea about sending a reciept for a dog we purchased from her "Business" and in my stress I told her I would call her when we got home and hung up.
R- Mrs. Brown was informed of the unpaid charge. It was understood that Davina Brown pays from here in the US the $70.00 kennel charge. There was no denial, records were checked airlines were called then the refund was sent out.
S- Once home I wrote to davina, and Davina replied that she would send us back the $70 that we overpaid and a reciept for our purchase. She first said this on the 6th of December 2004. On the 14th she emailed to say she had been in surgery in would get the refund out that day. On the 4th of January 2005 I had still not received anything and emailed to aks why as well inform her thaat if a refund did not arrive I would file a claim.
R- Mrs. Brown did under go surgery. The refund was sent to the Tuckers as soon as possible. Mrs. Tucker was informed of the up coming surgery and agreed to waite for the $70.00 refund.
S- During this time of waiting I had taken our pup to the vet for an examination. The first thing our vet informed us of was that he had only one t******e. We were told this was a genetic defect and he should not ever be bred and his parents would both have displayed this as well and they too should not have been bred. This came as a surprise, as although it isn't a helth issue if he is nuetered it can become a tumor, or cancer if he is not nuetered, as well Davina had not informed us of this after his vet examinations in Michigan.
R- The Tucker's were informed that the pup had currently one t******e that had not dropped down. This was also stated on the health certificate given to the pup by our licensed vet. Mrs. Tucker new there would be the possibility of the t******e not dropping but because the pup was being bought as a pet not breeding this was ok for the Tuckers. No breeding was discussed. Not vet proof was provided to Superior on these accusations.
S- As well as our pup grew bigger we started noticing a limp in his rear leg, and it became obvious that one leg was smaller than the other and his hip noticeably lower than the other. He starins to get up, and is very lazy for a puppy. These are very early indicators of serious hip dysplasia, which is another very serious geneteic defect.
R- We here at Superior have never had a Dane with one leg shorter then the other. Limping is common in growing pains better known as a form of pano. Large breed dogs tend to get growing pains. This is not a permanent condition. Superior has No history of HD. Growing pains in large breed dogs are very close to those found in children. Once again No vet proof was presented to Superior.
S- So taking these defect into account I emailed Davina to inform her of these occurences and inquire about the health guarantee. Nothing has been offered and she has basically renigged all responsibility for the breeding of our dog.
R- No vet proof was presented to Superior Danes. Accusasions,threats,but no vet proof of the problems with the puppy.
S- On the 10th of January she denied ever having a dog with only one t******e, as well as denying any history of HD in her danes, she also said on this day that she was sending an additional $70us as still nothing had arrived. In trying to communicate with Davina about all
of this, her emails have been quite rude. She yells in computer language, is curt, says the money has been sent, and that I am harrasing her, when all I am trying to do is get some results, and communicate with her.
R- It was explained to Mrs. Tucker that Superior Danes has never had a pup with one t******e or have on not drop. No there is No history of HD in our lines.. It was agreed that records with the bank and post office would be checked. If the money was not received at a certain time frame then the check would be canceled and a new would be issued. Davina Brown received several abrupt emails from Mrs. Tucker. She relayed many threatening and argumentative messages to Superior. When a search was ran on the amount of emails made between Mrs. Tucker and Superior, the results were 196 emails. The same info was given to Mrs. Tucker that her money had been sent and if there was a problem with the pup please present certified info by a licensed vet. Nothing was received at Superior in accordance to the health of the pup from Mrs. Sam Tucker. Mrs. Tucker emailed the same questions and accusations several times. Davina Brown did all she could to compensate and work with Mrs. Tucker until it became a habit of harassment to send Superior emails and no proof of accusations.
S- Today is the 31 of January and still nothing has arrived and no attempts have been made to make any ammends in terms of the health guarantee.
In my opinion I would never do business with her if given the opporitunity. She is irresponsible, dishonest, rude and so on.
I have all email transactions to back up everythign that was said.
R- The $70.00 refund was sent to and received by the Tuckers. There is no amends to be made with Mrs. Tucker in accordance to the health guarantee. Mrs. Tucker made several accusations about Gemini and our business. Sam Tucker never presented Superior Danes with any form of vet verifications on the problems that she stated. Mrs. Tucker was informed that if she did not present Superior with any form of evidence in the accusations that were made then Superior would be forced to turn the case over to Superior's legal services. We here at Superior wished that Mrs. Sam Tucker would have had a better experience in working with Superior Danes to receive her new family companion.
S- In reply to the comment research is important... we did 6 months of research and looking for prospective harlequine great danes. Due to customs many breeders backed out on us without even attempting to get information on shipping to Canada.
R- Although several breeders would not help Sam Tucker, Superior did want to help them achieve their goals in getting the companion of their choice.
S- It was not at all difficult to ship from the U.S. everything is the same except a reciept is required to prove amount paid as we Canadains have to pay tax on everything, even though if we had purchased from a Canadian breeder we would not have had to pay tax... ????
R- In response to the statement above, we here at Superior Danes did find it rather difficult shipping out of the United States. It was very difficult finding an airline to help us with our needs.
S- otherwise everything was no different than shipping within the U.S. And a reciept is just common courtesy and should be a given if one is claiming to be a business!! As well it was a large sum of money and we need to proof what we spent it on...
R- Not only do you receive a receipt from Superior in regards to your purchase but you also have the health certificate and a copy of the airline receipts and the info packets sent with the pups.
S- And as to the comment on not taking this transaction seriously... that was rude... obviously when we are paying thousands for a puppy, shipping it from god knows who from the U.S we take it very seriosuly, I can't beleive you would think we didn't.
R- Taking the transaction seriously also means understanding that you may not receive anything that you are purchasing before the total purchasing amount is paid.
S- However, it was our first ever experience with purchasing a puppy internationally, and I am really niave in that I put my trust in this person, and that is my mistake, not "not taking it seriously".
R- It was Superior Danes first shipment out of the United States as well. It is too bad that Mrs. Tucker had a bad experience with Superior, but there were no trust violations. You cannot send the deposit amount and expect to receive your pup when the rest of the purchasing sum has not been received. Flights have to be rescheduled and accommodations must follow. Superior Danes did everything possible to work with the airlines and with Tucker's.
S- I had a bad feeling from the begining, or to be more precise, the moment after our deposit was in the mail,as she didn't seem to take it seriously and obviously since she did nothing but lie after we had our pup and not honor anything that she said, she still doesn't take it seriously. I do, and yet I don't have any way of getting justice!
R- Logic would tell you that if you have a bad or uneasy feeling about something, don't follow through. All funds and client relationships are very important and serious to Superior Danes.
S- And finally, as to our dog being a major dissapointment, that is also incredibly rude of you... he is like a child to me, and all I want is for him to be healthy and loved.
R- n/r
S- I am very DISAPPOINTED IN DAVINA BROWN making flase promises in order to suck me in to buying a dog from her and not honoring anything she said. Our dog is our pride and joy, he is absolutely fabulous even though he isn't perfect.
R- Davina Brown in no way made any false promises. If anything, Davina Brown tried to compensate and cooperate with Sam Tucker and the airlines to make sure Sam Tucker received the pup she chose.
S- His health is our number one concern. And thiss claim has nothing to do with me not bein happy with him but rather the principle of doing business with someone and them not following through on our contract, lying, and stealing from us. That is what this is about.
R- Stealing is a strong accusation to make about someone, especially when you have no proof and have been offered to be worked with on documented communication sessions. Davina Brown under no circumstances lied to Mrs. Tucker. Superior did everything they could to assist the Tuckers.
S- Just a small update. At the moment we aren't quite certain what exactly the problem is, but at the vet's on thursday, I addressed the issue of his hips, as we were pretty certain he was displaying signs of hip dysplasia, so an xray was done.
And to our surprise, his hips are fine, or at least we were distracted from them by the problem in his femur. It is twisted. Our usual vet was on holidays, and the attending vet had never seen this before. All she said was that it is "Bizarre". SO sometime this week the usual vet will be taking a look at the xray and advising us on what to do next. Some possibilities are trauma to the femur at a young age which was never treated and thus in his growth has become a mess, or it could be bone cancer, or some other bone disease, or a simple birth deformity.... either way it is going to require extensive reconstructive surgey which is a lot more than we had bargained for when purchasing a dane.
R- Superior Danes has had NO history of HD. Some possibilities are trauma to the femur at a young age This has never been proven. No documentation nothing. Gemini was born a twin, his brother was born undeveloped. Gemini was the serving twin out of him and his brother. He was very healthy when he was with Superior and that was documented on our vet's records. Our Danes receive top care at all times.
S- And whether it be genetic or trauma induced, this is the responsibilty of Superior Danes, specifically Davina Brown... I have created a website to document the occurences it is at http://slt381.tripod.com/ on this site I have included all the emails
from Davina and I, as well on the picture page I have a few pictures documenting the unnoticed growth of his leg.
R- Unless proven by a lessened vet, there is no responsibility to Superior Danes.
S- As it is clear that this was already a problem within a month of his being born. SO he may have been born with it or he may have had a serious kick in the nuts... could be why his nut is missing? or why the night we brought him home he screamed bloody murder when my husband leaned down to him, or why there is an abnormal lump in his tail... but before we tie all these coincidences together we should wait to see about the results of the vets exam!! :)
R- First of all, I find this statement crude. Once the puppy has been left in the care of the airport, Superior no longer has any control over how the pup has been handled. It cannot be our responsibility if the pup is no longer in our care. His tail there are several possibilities, he could have gotten it caught in the cage or been slammed around some how. They travel in the cargo department of the plane. The pup was probably scared to death by the time of his arrival. I can assure you no Dane or any other breed of dog or animal would be kicked or miss treated here at Superior. We are very family oriented and treat our animals as such.
S- Thankfully this page will pop up every time someone searches for info on Superior Danes or Davina Brown so hopefully no one else will go through this with her.... I also plan, once the results are confirmed and we know for sure what happened, to file a report with the ASPCA and the Michigan Humane society, as bad breeding and abuse, both constitute animal abuse.
R- Without proof of Mrs. Tucker's accusations, she may be sued for slander, harassment and false accusations. In response to her web page and statements Superior Danes is putting out our rebuttal what we call the real truth Anyone who reads Mrs. Tucker's statements can realize that she is purely disgruntle for not getting her pup when exactly she wanted him, and feels that it is ok to pay half the total coast of a purchase and being able to acquire it before the rest of the funds have been received. Being that there has been no proof of her accusations we here at Superior hope that all who have read her story now see our side of the situation and feel free to look at our web site and read all of our customer accolades. We update them as much as possible, but being that Mrs. Sam Tucker is the only dissatisfied client we do have an abundance of great compliments that still need to be posted. To all those clients that we have not yet got posted, we are working on them and will have them posted as soon as we can.
We appreciate our clients that have made our large Dane family even larger.
S- I feel so mean and awful about this all, but I also feel sick to my stomach thinking about our poor boy and the other poor pups out there!! One reason for that is, our vet has advised us that our pup should not go for long walk or play to hard.... not the good life of a dog!! But at least he is loved, and being taken care of with us!!
R- Pups that have pano growing pains are going to be sore and they will not want to be very active. This is a common trait of large breed dogs. Once again it is not permanent. Please be assured that we do not breed unhealthy pups. Mrs. Tucker can take some stomach meds and be at ease, our Danes are fine.
#6 REBUTTAL Individual responds
SUPERIORDANES"THE REAL TRUTH"
AUTHOR: Davina - (U.S.A.)
SUBMITTED: Wednesday, December 14, 2005
S-statement made
R-Superior's response
S-To make a very long story short, my husband and I in our search for a harlequin Great Dane, came across Davina brown through a site called Puppyfind.com. She was not a registered user, so I had to pay to view her ad.
S- There were several other ads we were looking at, all of which offered a AKC registration, Current vaccinations, Veterinarian examination, Certificate of health, Health guarantee, Travel crate. Except Davina was not offering registration on our dog. Which was fine with us as we might one day want to mate him.
R- I apologize for any inconveniences in viewing my Puppyfind ad listing. Mrs. Tucker is correct; I was not offering registrations on my Dane pups. Superior was selling the litter as pet quality only. Mrs. Tucker did not explain that she would one day like to breed. This was not part of the written agreement between Superior and herself. Our papered show or breeding pups start at asking price of $1000.00.
S- My husband made the decision to take the pup from Davina as he was a good looking puppy. So we paid our deposit. The travel plans were stressful as originally Davina had said we could use a method in which he would drive up with some people for less than the cost of a flight, we agreed to this before paying the deposit and were informed after our deposit was in the mail that this wasn't an option anymore. We were finally able to find a flight company to ship him and sent our final payment along with the cost to ship, and a kennel fee of $70us that supposedly had to be prepaid, to Davina.
R- I n the hundred and ninety six emails conveyed between Mrs. Sam Tucker and Superior Danes owner Davina Brown, you would read that at the time we were discussing methods of transportation. Superior was currently searching for an airline that would be able to meet our demands. #1 that the pup be handled with care shipping to one country to the next. #2 we had to be able to get the pup there in safe climates. If the air is to cold then they will Not fly the pup. This was very difficult. It took many days and calls searching for someone to help, having always using Northwest air we really didn't know where to start looking. Gemini (aka) Hercules has been the one and only puppy from Superior to ever ship out of the United States. During this info gathering period is when Mrs. Tucker decided to send the Deposit money. It is a policy with Superior Danes to acquire the $200.00 deposit money before taking the pup from public ads. Mrs. Tucker wanted to make a full purchase on Gemini Herc, it was the agreement to send the deposit and we would begin to make plains for the shipment and further payment of the puppy. We were very sorry that the car transportation of the pup was untrustworthy. It was a new business and we here at Superior care very much for our pups and felt that the business did not have the insurance that we needed. We did explain this to the Tuckers for the incontinences. A flight was able to be booked for the pup and yes there was a $70.00 kennel fee that had to be prepaid because the pup was to board here in Detroit to land in Canada then stay overnight at the kennel the driven to the next flight to then be picked up by the Tuckers. That is a lot for an 8 week old pup to experience the traveling and the different handlers the different climates almost instantly, there were a lot of risks involved in shipping him. Superior did everything in their power to make sure the pup was to be moved safely and received safely.
S- in this time I was also trying to get more details about the health guarantee that was supposedly offered with our dog. This question was avioded constantly by Davina, and finally details were given as:
I guarantee you will recieve a healthy pup with a health certificate to prove it, after he is in your custody you then are held accountable for your puppy. We provide a health certificate for our insurance and your own. If your puppy dies due to something done here then we will take that up, if it happens. This is good for 1 year. I have never had a dane die due to breeding or any other health problems. Naturaly if he is hit by a car ate by a bear no we will not replace him with a free pup. If something geneticly happens then yes something would be done.�
R- When speaking to Mrs. Tucker, Superior was explaining to her that if something genetically was proven wrong due to the breeding of the Dane by a licensed vet we would work with Mrs. Tucker in compensation for the problem. All pups transferred by flights are required to have a written health certificate by a licensed vet. A certified certificate that explains the health of the pup at 8 weeks of age the shots it has received and overall condition of the puppy. This health guarantee is for one year yes.
S-
Davina Brown said on 11/21/04 through email correspondence titled Flights
On the 16th of November I express posted our payment to her, she made the flight arrangments, and we waited for the money to arrive to her. Our dog was set to fly on the 23rd of November.Prior to this I had been asking her to make the arrangments as soon as possible in order to ensure our funds would arrive on time. As luck would have it,they did not, and without telling us, Davina canceled the shipment which I found out through calling the airport to check on his eta.
R- Travel arrangements were made for the Tucker to receive their pup. It is imperative that anyone working with Superior to purchase and receive a pup must have their full purchase payment paid before puppy is shipped or picked up. All funds must be transferred. This was explained to Mrs. Tucker and agreed upon. The Tuckers were notified of the delay and were apologized to for once again the incontinences that they had endured. Superior was also dealing with the incontinences of the situation due to excessive long distance phone calls and other
charges. It was understood that Mrs. Tucker did call the airlines to verify the situation. Once again The Tucker's were informed of the cancellation. The pup could not be shipped without the total coast of the pup.
S- We agreed after a bit of conflict to reschedule the shipping until the payment arrived. For reasons beyond my control our guaranteed delivery within 5 days through express post got held up at customs and did not arrive util the 27th of November and our dog finally shipped out on the 29th
R- Mrs. Tucker was aggravated with Superior for refusing to send the pup without receiving the full amount of the purchase. We to have been held up by the post and it probably won't be the last time. That was incontinence for us here at Superior too. The pup was 8 weeks old and needed to be with the family he was going to be bonding with.
S- At this point we had to drive 6hours one way from Saskatoon to Edmonton airport to pick up our dog. Upon arrival we were told to pa the $70us kennel fee, which we had already paid Davina for. We were also sent to customs to pay duty before they would release our dog
R- Superior did the best they could in finding an airline to work with our needs. A 6 hour drive is long for anyone, but that was the only availability. Superior was the only breeder that would take time to work with the Tuckers. When the transferring happened at Northwest air, they were to take care of the kennel fee(add it into the charges). This was accidentally neglected by the clerk and was not paid. When Mrs. Tucker informed us of this mishap, Superior checked the records and refunded the $70.00 to Mrs. Tucker. The duty in customs was never agreed upon. It must be something they do in Canada, because Superior was never informed of a duty.
S-
At Canada Customs we were asked for our reciept. We did not have one as Davina had not provided one with his papers. At this point Canada Customs told us they were not going to release him without proof of payment and instructed me to phone Davina in the U.S.A and get her to fax proof. Davina wasn't home. I was very upset, as we had just driven 7 hours for nothing. Canada Customs finally offered us a declaration sheet and we were allowed to take our dog.
R- A RECIEPT OF SALE IS ALWAYS INCLUDED IN THE INFO PACKET SENT WITH A SUPERIOR puppy.
S- .
When Davina returned my call, she denied that I paid her the $70us kennel fee, had no idea about sending a reciept for a dog we purchased from her "Business" and in my stress I told her I would call her when we got home and hung up.
R- Mrs. Brown was informed of the unpaid charge. It was understood that Davina Brown pays from here in the US the $70.00 kennel charge. There was no denial, records were checked airlines were called then the refund was sent out.
S- Once home I wrote to davina, and Davina replied that she would send us back the $70 that we overpaid and a reciept for our purchase. She first said this on the 6th of December 2004. On the 14th she emailed to say she had been in surgery in would get the refund out that day. On the 4th of January 2005 I had still not received anything and emailed to aks why as well inform her thaat if a refund did not arrive I would file a claim.
R- Mrs. Brown did under go surgery. The refund was sent to the Tuckers as soon as possible. Mrs. Tucker was informed of the up coming surgery and agreed to waite for the $70.00 refund.
S- During this time of waiting I had taken our pup to the vet for an examination. The first thing our vet informed us of was that he had only one t******e. We were told this was a genetic defect and he should not ever be bred and his parents would both have displayed this as well and they too should not have been bred. This came as a surprise, as although it isn't a helth issue if he is nuetered it can become a tumor, or cancer if he is not nuetered, as well Davina had not informed us of this after his vet examinations in Michigan.
R- The Tucker's were informed that the pup had currently one t******e that had not dropped down. This was also stated on the health certificate given to the pup by our licensed vet. Mrs. Tucker new there would be the possibility of the t******e not dropping but because the pup was being bought as a pet not breeding this was ok for the Tuckers. No breeding was discussed. Not vet proof was provided to Superior on these accusations.
S- As well as our pup grew bigger we started noticing a limp in his rear leg, and it became obvious that one leg was smaller than the other and his hip noticeably lower than the other. He starins to get up, and is very lazy for a puppy. These are very early indicators of serious hip dysplasia, which is another very serious geneteic defect.
R- We here at Superior have never had a Dane with one leg shorter then the other. Limping is common in growing pains better known as a form of pano. Large breed dogs tend to get growing pains. This is not a permanent condition. Superior has No history of HD. Growing pains in large breed dogs are very close to those found in children. Once again No vet proof was presented to Superior.
S- So taking these defect into account I emailed Davina to inform her of these occurences and inquire about the health guarantee. Nothing has been offered and she has basically renigged all responsibility for the breeding of our dog.
R- No vet proof was presented to Superior Danes. Accusasions,threats,but no vet proof of the problems with the puppy.
S- On the 10th of January she denied ever having a dog with only one t******e, as well as denying any history of HD in her danes, she also said on this day that she was sending an additional $70us as still nothing had arrived. In trying to communicate with Davina about all
of this, her emails have been quite rude. She yells in computer language, is curt, says the money has been sent, and that I am harrasing her, when all I am trying to do is get some results, and communicate with her.
R- It was explained to Mrs. Tucker that Superior Danes has never had a pup with one t******e or have on not drop. No there is No history of HD in our lines.. It was agreed that records with the bank and post office would be checked. If the money was not received at a certain time frame then the check would be canceled and a new would be issued. Davina Brown received several abrupt emails from Mrs. Tucker. She relayed many threatening and argumentative messages to Superior. When a search was ran on the amount of emails made between Mrs. Tucker and Superior, the results were 196 emails. The same info was given to Mrs. Tucker that her money had been sent and if there was a problem with the pup please present certified info by a licensed vet. Nothing was received at Superior in accordance to the health of the pup from Mrs. Sam Tucker. Mrs. Tucker emailed the same questions and accusations several times. Davina Brown did all she could to compensate and work with Mrs. Tucker until it became a habit of harassment to send Superior emails and no proof of accusations.
S- Today is the 31 of January and still nothing has arrived and no attempts have been made to make any ammends in terms of the health guarantee.
In my opinion I would never do business with her if given the opporitunity. She is irresponsible, dishonest, rude and so on.
I have all email transactions to back up everythign that was said.
R- The $70.00 refund was sent to and received by the Tuckers. There is no amends to be made with Mrs. Tucker in accordance to the health guarantee. Mrs. Tucker made several accusations about Gemini and our business. Sam Tucker never presented Superior Danes with any form of vet verifications on the problems that she stated. Mrs. Tucker was informed that if she did not present Superior with any form of evidence in the accusations that were made then Superior would be forced to turn the case over to Superior's legal services. We here at Superior wished that Mrs. Sam Tucker would have had a better experience in working with Superior Danes to receive her new family companion.
S- In reply to the comment research is important... we did 6 months of research and looking for prospective harlequine great danes. Due to customs many breeders backed out on us without even attempting to get information on shipping to Canada.
R- Although several breeders would not help Sam Tucker, Superior did want to help them achieve their goals in getting the companion of their choice.
S- It was not at all difficult to ship from the U.S. everything is the same except a reciept is required to prove amount paid as we Canadains have to pay tax on everything, even though if we had purchased from a Canadian breeder we would not have had to pay tax... ????
R- In response to the statement above, we here at Superior Danes did find it rather difficult shipping out of the United States. It was very difficult finding an airline to help us with our needs.
S- otherwise everything was no different than shipping within the U.S. And a reciept is just common courtesy and should be a given if one is claiming to be a business!! As well it was a large sum of money and we need to proof what we spent it on...
R- Not only do you receive a receipt from Superior in regards to your purchase but you also have the health certificate and a copy of the airline receipts and the info packets sent with the pups.
S- And as to the comment on not taking this transaction seriously... that was rude... obviously when we are paying thousands for a puppy, shipping it from god knows who from the U.S we take it very seriosuly, I can't beleive you would think we didn't.
R- Taking the transaction seriously also means understanding that you may not receive anything that you are purchasing before the total purchasing amount is paid.
S- However, it was our first ever experience with purchasing a puppy internationally, and I am really niave in that I put my trust in this person, and that is my mistake, not "not taking it seriously".
R- It was Superior Danes first shipment out of the United States as well. It is too bad that Mrs. Tucker had a bad experience with Superior, but there were no trust violations. You cannot send the deposit amount and expect to receive your pup when the rest of the purchasing sum has not been received. Flights have to be rescheduled and accommodations must follow. Superior Danes did everything possible to work with the airlines and with Tucker's.
S- I had a bad feeling from the begining, or to be more precise, the moment after our deposit was in the mail,as she didn't seem to take it seriously and obviously since she did nothing but lie after we had our pup and not honor anything that she said, she still doesn't take it seriously. I do, and yet I don't have any way of getting justice!
R- Logic would tell you that if you have a bad or uneasy feeling about something, don't follow through. All funds and client relationships are very important and serious to Superior Danes.
S- And finally, as to our dog being a major dissapointment, that is also incredibly rude of you... he is like a child to me, and all I want is for him to be healthy and loved.
R- n/r
S- I am very DISAPPOINTED IN DAVINA BROWN making flase promises in order to suck me in to buying a dog from her and not honoring anything she said. Our dog is our pride and joy, he is absolutely fabulous even though he isn't perfect.
R- Davina Brown in no way made any false promises. If anything, Davina Brown tried to compensate and cooperate with Sam Tucker and the airlines to make sure Sam Tucker received the pup she chose.
S- His health is our number one concern. And thiss claim has nothing to do with me not bein happy with him but rather the principle of doing business with someone and them not following through on our contract, lying, and stealing from us. That is what this is about.
R- Stealing is a strong accusation to make about someone, especially when you have no proof and have been offered to be worked with on documented communication sessions. Davina Brown under no circumstances lied to Mrs. Tucker. Superior did everything they could to assist the Tuckers.
S- Just a small update. At the moment we aren't quite certain what exactly the problem is, but at the vet's on thursday, I addressed the issue of his hips, as we were pretty certain he was displaying signs of hip dysplasia, so an xray was done.
And to our surprise, his hips are fine, or at least we were distracted from them by the problem in his femur. It is twisted. Our usual vet was on holidays, and the attending vet had never seen this before. All she said was that it is "Bizarre". SO sometime this week the usual vet will be taking a look at the xray and advising us on what to do next. Some possibilities are trauma to the femur at a young age which was never treated and thus in his growth has become a mess, or it could be bone cancer, or some other bone disease, or a simple birth deformity.... either way it is going to require extensive reconstructive surgey which is a lot more than we had bargained for when purchasing a dane.
R- Superior Danes has had NO history of HD. Some possibilities are trauma to the femur at a young age This has never been proven. No documentation nothing. Gemini was born a twin, his brother was born undeveloped. Gemini was the serving twin out of him and his brother. He was very healthy when he was with Superior and that was documented on our vet's records. Our Danes receive top care at all times.
S- And whether it be genetic or trauma induced, this is the responsibilty of Superior Danes, specifically Davina Brown... I have created a website to document the occurences it is at http://slt381.tripod.com/ on this site I have included all the emails
from Davina and I, as well on the picture page I have a few pictures documenting the unnoticed growth of his leg.
R- Unless proven by a lessened vet, there is no responsibility to Superior Danes.
S- As it is clear that this was already a problem within a month of his being born. SO he may have been born with it or he may have had a serious kick in the nuts... could be why his nut is missing? or why the night we brought him home he screamed bloody murder when my husband leaned down to him, or why there is an abnormal lump in his tail... but before we tie all these coincidences together we should wait to see about the results of the vets exam!! :)
R- First of all, I find this statement crude. Once the puppy has been left in the care of the airport, Superior no longer has any control over how the pup has been handled. It cannot be our responsibility if the pup is no longer in our care. His tail there are several possibilities, he could have gotten it caught in the cage or been slammed around some how. They travel in the cargo department of the plane. The pup was probably scared to death by the time of his arrival. I can assure you no Dane or any other breed of dog or animal would be kicked or miss treated here at Superior. We are very family oriented and treat our animals as such.
S- Thankfully this page will pop up every time someone searches for info on Superior Danes or Davina Brown so hopefully no one else will go through this with her.... I also plan, once the results are confirmed and we know for sure what happened, to file a report with the ASPCA and the Michigan Humane society, as bad breeding and abuse, both constitute animal abuse.
R- Without proof of Mrs. Tucker's accusations, she may be sued for slander, harassment and false accusations. In response to her web page and statements Superior Danes is putting out our rebuttal what we call the real truth Anyone who reads Mrs. Tucker's statements can realize that she is purely disgruntle for not getting her pup when exactly she wanted him, and feels that it is ok to pay half the total coast of a purchase and being able to acquire it before the rest of the funds have been received. Being that there has been no proof of her accusations we here at Superior hope that all who have read her story now see our side of the situation and feel free to look at our web site and read all of our customer accolades. We update them as much as possible, but being that Mrs. Sam Tucker is the only dissatisfied client we do have an abundance of great compliments that still need to be posted. To all those clients that we have not yet got posted, we are working on them and will have them posted as soon as we can.
We appreciate our clients that have made our large Dane family even larger.
S- I feel so mean and awful about this all, but I also feel sick to my stomach thinking about our poor boy and the other poor pups out there!! One reason for that is, our vet has advised us that our pup should not go for long walk or play to hard.... not the good life of a dog!! But at least he is loved, and being taken care of with us!!
R- Pups that have pano growing pains are going to be sore and they will not want to be very active. This is a common trait of large breed dogs. Once again it is not permanent. Please be assured that we do not breed unhealthy pups. Mrs. Tucker can take some stomach meds and be at ease, our Danes are fine.
#5 Author of original report
New findings from veterinarian Feb 10, 05
AUTHOR: Samantha - (Canada)
SUBMITTED: Monday, February 14, 2005
Just a small update. At the moment we aren't quite certain what exactly the problem is, but at the vet's on thursday, I addressed the issue of his hips, as we were pretty certain he was displaying signs of hip dysplasia, so an xray was done.
And to our surprise, his hips are fine, or at least we were distracted from them by the problem in his femur. It is twisted. Our usual vet was on holidays, and the attending vet had never seen this before. All she said was that it is "Bizarre". SO sometime this week the usual vet will be taking a look at the xray and advising us on what to do next. Some possibilities are trauma to the femur at a young age which was never treated and thus in his growth has become a mess, or it could be bone cancer, or some other bone disease, or a simple birth deformity.... either way it is going to require extensive reconstructive surgey which is a lot more than we had bargained for when purchasing a dane.
And whether it be genetic or trauma induced, this is the responsibilty of Superior Danes, specifically Davina Brown... I have created a website to document the occurences it is at http://slt381.tripod.com/ on this site I have included all the emails from Davina and I, as well on the picture page I have a few pictures documenting the unnoticed growth of his leg.
As it is clear that this was already a problem within a month of his being born. SO he may have been born with it or he may have had a serious kick in the nuts... could be why his nut is missing? or why the night we brought him home he screamed bloody murder when my husband leaned down to him, or why there is an abnormal lump in his tail... but before we tie all these coincidences together we should wait to see about the results of the vets exam!! :)
Thankfully this page will pop up every time someone searches for info on Superior Danes or Davina Brown so hopefully no one else will go through this with her.... I also plan, once the results are confirmed and we know for sure what happened, to file a report with the ASPCA and the Michigan Humane society, as bad breeding and abuse, both constitute animal abuse.
I feel so mean and awful about this all, but I also feel sick to my stomach thinking about our poor boy and the other poor pups out there!! One reason for that is, our vet has advised us that our pup should not go for long walk or play to hard.... not the good life of a dog!! But at least he is loved, and being taken care of with us!!
Thanks for reading all this! I will get my revenge for my boy!!!
#4 Author of original report
Research was done
AUTHOR: Samantha - (Canada)
SUBMITTED: Thursday, February 03, 2005
In reply to the comment research is important... we did 6 months of research and looking for prospective harlequine great danes. Due to customs many breeders backed out on us without even attempting to get information on shipping to Canada.
It was not at all difficult to ship from the U.S. everything is the same except a reciept is required to prove amount paid as we Canadains have to pay tax on everything, even though if we had purchased from a Canadian breeder we would not have had to pay tax... ????
otherwise everything was no different than shipping within the U.S. And a reciept is just common courtesy and should be a given if one is claiming to be a business!! As well it was a large sum of money and we need to proof what we spent it on...
And as to the comment on not taking this transaction seriously... that was rude... obviously when we are paying thousands for a puppy, shipping it from god knows who from the U.S we take it very seriosuly, I can't beleive you would think we didn't.
However, it was our first ever experience with purchasing a puppy internationally, and I am really niave in that I put my trust in this person, and that is my mistake, not "not taking it seriously".
I had a bad feeling from the begining, or to be more precise, the moment after our deposit was in the mail,as she didn't seem to take it seriously and obviously since she did nothing but lie after we had our pup and not honor anything that she said, she still doesn't take it seriously. I do, and yet I don't have any way of getting justice!
And finally, as to our dog being a major dissapointment, that is also incredibly rude of you... he is like a child to me, and all I want is for him to be healthy and loved.
I am very DISAPPOINTED IN DAVINA BROWN making flase promises in order to suck me in to buying a dog from her and not honoring anything she said. Our dog is our pride and joy, he is absolutely fabulous even though he isn't perfect.
His health is our number one concern. And thiss claim has nothing to do with me not bein happy with him but rather the principle of doing business with someone and them not following through on our contract, lying, and stealing from us. That is what this is about.
Thanks for your reply, constructive critism or advice on how to get justice would be more appreciated though.
#3 Consumer Suggestion
You Got The Category Right The First Time!
AUTHOR: S.n. - (U.S.A.)
SUBMITTED: Thursday, February 03, 2005
If this person is breeding and selling canine companions who are ill or who have genetic defects, then I would consider it abuse.
#2 Consumer Suggestion
Research is very important.
AUTHOR: Shawn - (U.S.A.)
SUBMITTED: Thursday, February 03, 2005
I am not a dog breeder or trainer, and I don't mean to rub it in, but it is clear that you did not take this transaction seriously. It took me about 10 seconds to find this website: Dogfriendly.com. Dogfriendly instructs in very simple terms how to find and choose a reputable breeder, as well as how to choose a healthy dog. I'm guessing that you chose a U.S. breeder because there were none available in Canada. The hassle of going through customs would have discouraged me, and I would have sought out other options. Hopefully, others will learn from your experience, because it sounds like your dog was a major disappointment.
#1 Author of original report
Incorrect category
AUTHOR: Samantha - (Canada)
SUBMITTED: Wednesday, February 02, 2005
My apologies, this is not an animal abuse category but rather it was supposed to be animal services which was once line below..... I do not mean to make any untrue claims! I apologize for typo!
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