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Report: #1453864

Complaint Review: Davinci Virtual Alex Steele Heather Dille - salt lake city utah

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  • Reported By: rosemary — athens GA United States
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  • Davinci Virtual Alex Steele Heather Dille 2150 south 1300 east suite 200 salt lake city, utah United States

Davinci Virtual Office Meeting Rooms Fraud Deception Alex Steele Heather Dille Davinci Office Space Fraud, Deception, Coverups Below is a short list of my experiences with Davinci. San Diego’s Davinci offered relatively low cost office rentals. The catch was they charged you for calling them. Yes, they had charges for things i have never heard of. Davinci tried to charge me 1,000.00 for each employee that received mail. Regus basically behaved the same way. I wouldn’t be shocked if they met to compare notes. I wish I could suggest a solution. salt lake city ut

*Author of original report: So the only complaint you are disputing is the 1000.00 fee? Thanks for verifying the other complaints are factual.

*UPDATE Employee: Company Response

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Davinci Office Space Fraud, Deception, Coverups Below is a short list of my experiences with Davinci. San Diego’s Davinci offered relatively low cost office rentals. The catch was they charged you for calling them. Yes, they had charges for things i have never heard of. If I called the office to ask a question about my account, I would be charged. Also, I was charged without my knowledge for customer service questions like” Are you open today” (Monday was a holiday). I was charged for asking if I had mail. The charges showed up and I questioned them only to be met with the nastiest attitude I’ve ever experienced. Davinci maintains a lot of fake review websites to offset the thousands of complaints and Yelp 1 star reviews. Davinci attempted to auto renew without my permission. Davinci excessively charged my account for included services Davinci offered services they did not have Davinci promised parking but provided nothing but excuses. Davinci charged me just for checking to see if I had mail and for asking if they were open. Davinci blocked my attempts to speak to the corporate office. Davinci treated me with Collectios when I questioned their lies. Davinci tried to charge me 1,000.00 for each employee that received mail. Regus basically behaved the same way. I wouldn’t be shocked if they met to compare notes. I wish I could suggest a solution.

This report was posted on Ripoff Report on 07/28/2018 04:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/davinci-virtual-alex-steele-heather-dille/salt-lake-city-utah-84106/davinci-virtual-office-meeting-rooms-fraud-deception-alex-steele-heather-dille-davinci-off-1453864. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Author of original report

So the only complaint you are disputing is the 1000.00 fee? Thanks for verifying the other complaints are factual.

AUTHOR: rosemary - (United States)

POSTED: Tuesday, July 31, 2018

As far as the 1000.00 for each additional employee, perhaps someone was trying to pocket the funds. Others on yelp had the same experience. 

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#1 UPDATE Employee

Company Response

AUTHOR: Coco - (United States)

POSTED: Tuesday, July 31, 2018

I am very sorry to hear of the client's concerns. There is definitely a misunderstanding as we do not charge $1000 for employees to receive  mail. We only require the CMRA form to be filled out with their information as well and there is no fee. We also do not charge when customers have questions regarding their account. If the client would like to contact me directly I would love to opportunity to resolve their concerns directly. 

 

Thank you,

Coco Quillen

VP of Operations

801-990-9200

cquillen@davincivirtual.com

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