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Report: #1464634

Complaint Review: Dawn McKenna Group - Hinsdale Illinois

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  • Reported By: Matthew — Hinsdale IL United States

Dawn McKenna Group  I lost millions with Dawn McKenna Hinsdale Illinois

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DAWN MCKENNA: #1 LUXURY REAL ESTATE BROKER IN THE MIDWEST By any measure, Dawn McKenna is one of America’s most successful, creative, and sought-after luxury real estate agents. She is not only the #1 agent in Chicago and the Midwest, for the past decade she has been the #1 agent in Hinsdale, IL and a member of the Coldwell Banker President’s Elite top 1% of agents. Since her 2003 debut as a Coldwell Banker Rookie of the Year, Dawn has been responsible for over $1 billion in real estate sales. Combining a ravenous work ethic with an energetic, youthful, and service-oriented approach, Dawn’s record sales have been recognized by the Wall Street Journal, RealTrends rankings, Forbes and Crain’s Chicago Business. She has even been on the cover of Chicago Agent Magazine and earned the distinction of being named a Crain’s Chicago Business "40 Under 40”.

Much of Dawn’s success is due to her incredible network and database of premier clientele. Dawn has been a trusted "go-to” source for players and management of the Chicago Bulls and the Chicago Blackhawks, Chicago TV and radio personalities, and industry leaders from blue chip companies such as Deloitte, Merrill Lynch, Goldman Sachs, and McKinsey Consulting. She is also regularly trusted on the buy and sell sides by attorneys from prestigious law firms such as Kirkland & Ellis, McDermott, Will & Emery, Sidley & Austin and Baker & McKenzie. Dawn’s success demonstrates the value of an agent with a diverse background. In Dawn’s case this includes experience as an interior designer, where she honed her eye for color and design and developed her fashion forward approach. As a wealth manager at the Northern Trust Company Dawn learned the value of real estate as an investment and a means of asset protection.

Even her time in the trading pits at the Chicago Board of Trade was important, as it helped mold her aggressive and decisive approach to deal making success. Add in that Dawn was a runway and print model, a Miss Illinois USA contestant, a nationally ranked figure skater, and even appeared on Oprah! and you have the recipe for a high powered, effective agent. Rounding out the package is Dawn’s personal life, especially her experience as a wife of 25+ years and a mother of four active, successful children. Family life is paramount to Dawn and she takes every available opportunity to spend quality time with her family, especially attending her kids’ sporting events and traveling, catching up on the latest fashion trends, cooking, and being an avid philanthropist.

I lost millions with Dawn. Every property recmonnded by Dawn turned out to be a loss. Never was there a profit.  We got in contact with Dawn through Zillow. At our only meeting, Dawn promised she would email us listings of houses we might want to see. She also asked us to sign a year-long contract. (Our first unknown mistake) I kept up with paperwork and sent him listings of houses we'd like to see. He always emailed right away saying he would check into the details the next day. 2 weeks later there was no contact or effort to get us a tour of the house. This happened over a dozen times. We got tired of it. We expect more out of a realtor. So I called Dawn's office and asked the broker - Tricia Riberto - to end the contract early.

I am writing to complain about realtor Dawn McKenna Coldwell Banker Hinsdale  who is employed with Coldwell Banker Hinsdale located in Hinsdale, IL. due to the lack of professionalism and work ethics. We began our home search in mid January of 2018, we mentioned to Mrs, McKenna that we had a preferred budget and he agreed to help us with our home search. Flash forward six months or so, my husband and I submitted an off to which is now our home in the beginning of June 2018; however we did go through the escrow process with Dawn being dishonest about a lot of important information based on our home, Dawn McKenna made the whole process extremely stressful for my family and I.

 The day we put an offer on our home, he mentioned to us he will be going out of town for a week in regards of a "business trip" and would have limited reception, he gave us the name of his partner Tito whom he works for, to reach out to him when we are unable to get a hold of him. When my husband did reach out to Mr. **, he would not be able to assist as much as we hoped and we were not a priority to him since we were not clients of his. We, as first time home buyers had no idea what we were doing nor what we were required to do. To make matters worse Mr. ** submitted our offer to the seller and did not include our preferable closing cost amount.

When we approached Dawn McKenna Hinsdale Coldwell Banker about our concern with the closing cost he apologized and stated he would gladly put in a part of her commission into our closing cost. My husband and I did not feel comfortable doing so and decided to back out, we informed Dawn McKenna Coldwell Banker Hinsdale, IL we were going to back out from the offer and he went into depth about how much he cared for our family and insisted in giving us what we need in order to make us feel comfortable with our purchase, since he took his son to prior open houses we felt like it was unfair to take that away from his family; however Dawn McKenna of Coldwell Banker Hinsdale, IL  was very persistent about sharing a part of her commission. My husband and I discussed his offer for hours until we finally came to an agreement and decided to move forward with his offer.

Weeks passed and became very rude and very unprofessional, we figured it was because we did not back out from his offer to sharing his commission which he had promised for the closing cost. Dawn McKenna of Coldwell Banker Hinsdale texted us to stop “antagonizing” her and to contact his manager Angela ** if we wanted to complain about her  behavior. I reached out to Angela and explained to her what we were going through with Dawn the s**t while I was on the phone with her I felt she did not have any interest in what I had to say about Mr. ** because she was constantly interrupting me in the middle of trying to explain how we were being treated. Mrs. ** explained to us to cut all contact with Dawn and will be working with her. Fortunately, we did receive the amount we were promised but it was not because Mr. ** was willing to give the amount but because he explained to his manager that he would in writing.

On June 25th 2018 Mrs. ** gave us the keys to our home but was very rude as well, she claims in the Cardenas and Company Youtube video that she enjoys to see her clients happy when she hands them keys but from my perspective my family and I were treated like crap. Mrs. ** and Mr. ** friendship is more important than their clients needs and will brush you off like nothing. This was the worst experience I have ever gone through!

On the day we received our keys we were finally informed where our parking spot was located after a month of asking him where it was located which is way behind our building and with two small children it has been a struggle. The company is joke and I can honestly say that they did a horrible job as a company to represent themselves as “professional”. Money is the only motive for them. Dawn stated Dawn was reprimanded which we know she was being dishonest about that as well. Mr. ** speaks badly about past clients and claims he is in it for your family but at the end will screw you over. Dawn McKenna of Coldwell Banker Hinsdale  has no experience whatsoever and will experience first hand that he has no clue what he is doing as an agent.

Telling your agent to ask questions to the buyer and be more assertive is something you are not supposed to do as a client which I feel is very embarrassing on their part and you will see first hand that Dawn has no idea what he is doing. This company needs to get their family affairs out of the way and actually focus on their clients. We asked Dawn where we are able to file a complain in regards of Dawn as well as herself and she stated she handles all the complaints and nothing much will be done because of this. Once we mentioned we will be writing bad reviews and reporting her firm to the bureau she quickly changed her whole demeanor and suddenly became very nice and pretended to cared about how we felt.

What my husband and I want from this ordeal is an apology from Dawn McKenna of Coldwell Banker Hinsdale, IL , we would like them to admit their wrongs.  I lost over $1million dollars with Dawn and I ask to not use Dawn she is dishones and rude. 

This report was posted on Ripoff Report on 10/15/2018 07:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dawn-mckenna-group/hinsdale-illinois-60521/dawn-mckenna-groupnbsp-i-lost-millions-with-dawn-mckenna-hinsdale-illinois-1464634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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