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Report: #503319

Complaint Review: DAZZLE WHITE/PRISTINE HEALTH - AURORA Colorado

  • Submitted:
  • Updated:
  • Reported By: liz — san jose California USA
  • Author Not Confirmed What's this?
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  • DAZZLE WHITE/PRISTINE HEALTH 22100 E 26TH AVE 100 AURORA, Colorado United States of America

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I am another victim of DazzleSmile.  I ordered their 14 day free trial. I cancelled the product before the due date making sure that I wasn't going to be charged extra fees.  I received a cancellation number.  Given the cancellation number I felt confiden about the customer service from DazzleWhite.  But when I checked my bank account and saw a charge of $79.28, I was livid!!!!  I thought I cancelled it before the due date.  I didn't know what the fee was for.  DazzleWhite blindsited me.  So I called and spoke to DazzleWhite.  They said that the $79.28 was another package thatI will receive.  What????  I didn't order anything else!!!! so now I lost $79.28 and they gain.  How many more victims will there be after me?????

This report was posted on Ripoff Report on 10/02/2009 01:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dazzle-whitepristine-health/aurora-colorado-80019/dazzle-white-pristine-health-dazzlesmile-nothing-but-big-fat-liars-aurora-colorado-503319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
6Consumer
0Employee/Owner

#6 UPDATE Employee

Hello,

AUTHOR: Miriam.Hudson - (United States of America)

POSTED: Wednesday, December 09, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
                   
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#5 UPDATE Employee

Hello,

AUTHOR: Miriam.Hudson - (United States of America)

POSTED: Wednesday, December 09, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
                   
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#4 Consumer Comment

DazzleSmile SCAM

AUTHOR: John - (USA)

POSTED: Saturday, November 28, 2009

Enough with the canned responses, fake names, and BS concerns. No, you're not getting in the last word here; neither are you going to manipulate Google's search engines with your scam and fake responses. DazzleSmile, you have been exposed for the scam that you are.

See below: MSNBC did a report on companies like DazzleSmile, et al. Here's the link:

http://redtape.msnbc.com/2009/11/latest-web-trap-for-consumers-the-fakeosphere.html

The article reports that companies like DazzleSmile and Beverly Hills Smile are part of a growing internet scam called the fakeosphere. As Sullivan points out, it's the latest internet scam posing as legitimate news and opinion on products when in fact it's all company generated, designed to deceive consumers. The FTC is currently investigating.

The U.S. Senate is now investigating scammers like DazzleSmile, BeverlyHills Smile, etc. Here's a link to the AP report:

http://www.msnbc.msn.com/id/34003252/ns/technology_and_science-tech_and_gadgets

 

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#3 UPDATE Employee

Hello,

AUTHOR: Frdflin Stone - (United States of America)

POSTED: Monday, November 16, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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#2 Consumer Comment

DazzleSmile, Cleanwhites Employees NOTICE!

AUTHOR: YellowTeeth - (USA)

POSTED: Friday, October 23, 2009

Gemma (or whoever who really are)

 

You are doing nothing to help by simply copying your boss's canned "response" to everyone trying to stop them from stealing people's money.

 

Have you even read the reports against your company on this website?  If so, you cannot possibly believe what you are actually typing.  In fact, Gemma, eventually your bosses are going to be caught and prosecuted for fraud, at the very least.  What you keep posting here makes you an accessory to that crime.  You'll see your part of the punishment just like your bosses will.

 

I just have one question for you - is that worth whatever you are being paid by these lowlifes?  I would suggest you walk away from this deal before it all comes tumbling down, and go out and get a real job....

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#1 UPDATE Employee

Hello,

AUTHOR: Gemma R. - (USA)

POSTED: Tuesday, October 06, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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