Complaint Review: DazzleBrite - Des Moines Iowa
- DazzleBrite p.o.box 10276 des moines, IA 50 Des Moines, Iowa United States of America
- Phone: 1866843761
- Web:
- Category: Dental Services
DazzleBrite elitepack Quagmire of mysterious charges Des Moines, Iowa
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A 2$ trial turns into a quagmire of charges on my credit card. I thought it seemed legitimate. A simple trial to see if I liked their teeth whitening product. They tell you you have 14 days to cancel if you are not pleased. I realized after my impulse buy that I was in for some big trouble. I called and canceled right away. They told me the trial was already to be shipped (within 15 minutes of my call!?)
As soon as I got that stupid trial in the mail, I didn't even open it. I turned it around and shipped it back with delivery confirmation. Then I started calling within a few days to make sure they had received it. Guess what? They receive it in their warehouse but only log in packages one day a week. I called customer service and told them it was there and that I had the delivery confirmation no. Then, they said it was received.
Everything canceled. Well and good. Out $1.99, ok, learned my lesson. Then my credit card statement arrives and a new mysterious charge arrives from an "elitepack" for $24.82. I call my credit card company and they say it is for beauty products. I call the toll free no. to see what is up and am told that on page three of the aggreement, I signed up for their world club fitness program. WTF?! Oh, I most certainly did not. Well, ma'm it is in 12 font and not in small print. After many choice words they cancelled me from this world club fitness program. However, I note the cancellation email says this does not mean I have cancelled other programs and offers. I cringe to think what other programs and offers they signed me up for.
A huge nightmare.
This report was posted on Ripoff Report on 12/02/2009 03:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dazzlebrite/des-moines-iowa-/dazzlebrite-elitepack-quagmire-of-mysterious-charges-des-moines-iowa-532407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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