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Ripoff Report | Strovolos, Nicosia, Cyprus, Internet
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Report: #511723

Complaint Review: DazzleWhite, VibrantWhite, VH Access, insidersecretstips.com, ultifreshwell - Strovolos, Nicosia, Cyprus Internet

  • Submitted:
  • Updated:
  • Reported By: Mario — Winter Haven Florida USA
  • Author Not Confirmed What's this?
  • Why?
  • DazzleWhite, VibrantWhite, VH Access, insidersecretstips.com, ultifreshwell 3 Athinodorou Street, 2025 Dasoupoli, Internet United States of America

DazzleWhite, VibrantWhite, VH Access, insidersecretstips.com, ultifreshwell Smilewhitepro or dazzlesmilepro ordered a trial for $0.99, never received it, and now they are charging my bank for $87.62..and unable to contact by phone...how convenient Strovolos, Nicosia, Cyprus, Internet

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I ordered the trial of smile white/ dazzlesmile that I was charged $0.99 for. I never received it and tried calling them several times: unable to and no email online...all we have to contact them is the phone ( sorry  mistaken, there is Live chat...but every time you try, they are gone for 45 minutes). Then to top it off, on 10/16/09, they charged my bank account for the amount of $87.62....  still unable to contact anyone.  Cannot even reach anyone to cancel this ripoff company... There must be something that can be done legally.

This report was posted on Ripoff Report on 10/19/2009 02:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dazzlewhite-vibrantwhite-vh-access-insidersecretstipscom-ultifreshwell/internet/dazzlewhite-vibrantwhite-vh-access-insidersecretstipscom-ultifreshwell-smilewhitepro-511723. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#1 UPDATE Employee

Hello,

AUTHOR: Bobbie Miller - (USA)

POSTED: Friday, October 23, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .he terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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