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Report: #1424137

Complaint Review: Dbell Inc - Ontario

  • Submitted:
  • Updated:
  • Reported By: Carlos — Chicago Illinois United States
  • Author Confirmed What's this?
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  • Dbell Inc Ontario Canada

Dbell Inc Sent back defective camera and never got refund Ontario

*UPDATE Employee: Inaccurate statement

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Purchased the Dbell HD video camera but it was defective.  At night the motion sensitive would go off every minute.  To stop this you had to set the sensitiviy at the lowest level but at this level someone had to be one inch away from the camera to capture motion.  This was worthless.   Took two weeks of phone calls and email to convince the company to give me a RMA.   Sent camera back 3 months ago and they received it as I have the tracking but never got a refund. A complaint was filed with Paypal and I was told if they don't give the refund Paypal will kick them off their system.   Good ridance, companies like this don't deserver your business.  They are a sham and their cameras are junk

This report was posted on Ripoff Report on 01/20/2018 12:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dbell-inc/ontario/dbell-inc-sent-back-defective-camera-and-never-got-refund-ontario-1424137. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Inaccurate statement

AUTHOR: Roman - (Canada)

POSTED: Friday, May 10, 2019

The report seems vindictive and not accurate. 

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