Complaint Review: DCMagicBox And Media Monster - Internet
- DCMagicBox And Media Monster DCMagicBox.com Internet U.S.A.
- Phone:
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- Category: Video Stores
DCMagicBox And Media Monster In Ontario Canada Same story as Joanna in VA - bought Carol Burnett DVDs - did not receive what was advertised and ordered Internet
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Bought Carol Burnett & Friends DVDs as advertised on DCMagicBox. Received 8 discs in 1 casing (unsealed) and titled Carol Burnett Show, Vol. 1 - the discs are titled The Carol Burnett show, but the discs are Carol Burnett & Friends from a 48-hour marathon ran on TV Land.
Had trouble with most of the discs skipping - some were 'blurred' or of poor quality. E-mailed DCMagic Box right away about receiving the wrong order, as advertised - I have kept all the 20 (so far) e-mails back and forth to a 'Mike', and right now am still waiting for 'instructions' on mailing them back, as on the DCMagic Box 'Refund' site, you can't just mail them back without some 'special' instructions - haven't heard back yet, but will see what happens -
A person I have been e-mailing back and forth with, kept telling me that I got what I ordered - I did NOT - finally, he said he would send out different discs to replace the poor ones - I said no, I was going to send them all back - there were only 91 episodes, not the 151 that was advertised and I was buying - I agree with that Joanna in Virginia, if I had know what I was getting, I could've recorded that 48-hour marathon on TV land myself - and saved myself $76 - they are falsely advertising and so far making me very annoyed in trying to get an answer to 'how do I mail these back the proper way so they aren't refused and mailed back to me' -
The DCMagic Box: Refund site says quote ' we must give you our return instructions, please do not just mail items back or they will be refused and mailed back to you' unquote - I am still waiting for these instructions -
This is ridiculous - I would never deal with these people again. I'm sorry I ever ordered from them.
Jojo
Oakdale, Minnesota
U.S.A.
This report was posted on Ripoff Report on 03/11/2009 07:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dcmagicbox-and-media-monster/internet/dcmagicbox-and-media-monster-in-ontario-canada-same-story-as-joanna-in-va-bought-carol-b-433254. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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