Complaint Review: Dealer Cost Audio - Internet Internet
- Dealer Cost Audio Internet United States of America
- Phone: 18772903222
- Web: dealercostcaraudio.com
- Category: Stereos
Dealer Cost Audio Non delivery of paid goods , Internet
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Well it seems as though I need to check out internet retailers better before I buy! If I had seen the Rip-off report here I would have not attempted a purchase from Dealer Cost Car Audio. After the transaction and after my card had been charged I did not receive the tracking number I was promised. I contacted them three times and received a one-line response on the first two. Something to the affect of: Dude, we'll get it right out! No tracking number, no-it's back ordered, no-we anticipate a shipping date of AA-BB-CC, nuttin'! Just a "Can you just work with us directly for resolution?" "Yeah, right buddy! You had your chance!"
I am not a patient person and smelled a rat so immediately called my credit card company to initiate the refund. A final letter was sent to customer NO-service cancelling my order. Hopefully the refund process will occur quickly and I will be able to get another amp from a reputable company!
The internet is a great place to do business, but buyer beware applies here more than ever!
This report was posted on Ripoff Report on 06/16/2010 01:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dealer-cost-audio/internet/dealer-cost-audio-non-delivery-of-paid-goods-internet-614798. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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