Complaint Review: Dealer Warranty Services - Saint Charles Missouri
- Dealer Warranty Services 3710 Mueller Road Saint Charles, Missouri U.S.A.
- Phone: 800-581-1575
- Category: Auto Warranty
My sister purchased this warranty as it was represented to her as an official GM warranty from the dealership. It was NOT. She and her grandchildren had a mechanical breakdown on their car in Death Valley! Got car to a dealership, and learned the warranty wasn't worth the paper it's printed on. Many unresolved complaints filed against this company by the Attorney General's Office in Missouri - Jay Nixon. Google that and you will see dozens and dozens of complaints.
My sister is now going to have to pay full cost of replacing the transmission which is 3500 and $900 for the rental car as they are on vacation and had to rent a vehicle to accommodate 7 passengers.
I had to call and tell her the bad news - she has looked forward to this vacation for 20 years and now this happens.
This company took $1703.00 from her, in full. She would be happy to just get them to refund the premium but that is going to be a fight as well.
Their policy is administered by "Marathon Administrative" Administrative Services PO Box 961, O'Fallon, IL 62269.
Payment was made to "Summit" as the finance company. Their address is 1232 Washington Ave, 3rd Floor, St. Louis, MO 63103
All smoke and mirrors if you ask me.
IF ANYONE HAS EVER GOTTEN A NICKEL OUT OF THIS OUTFIT OR A REPAIR COVERED PLEASE WRITE AND LET US KNOW WHAT YOUR TACTIC WAS!!!
This report was posted on Ripoff Report on 07/07/2008 11:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dealer-warranty-services/saint-charles-missouri-63301/dealer-warranty-services-llc-not-a-real-car-warranty-repair-service-excludes-everything-348550. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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