Dealfind.com Inc. SCAM and Merchants not getting paid Internet, Internet

I bought one dealfind for a Salon in Redmond, WA ISMALLS and went there and loved the service and cut.  So when another one came up, I bought 3 more and one that was a really good deal for 2 haircuts and a color.   Next time I went, the vendor was not as good and charged an upcharge of $25 for my hair...said it was long hair....I was not thrilled but had 3 more to use....they actually expired but I called the Ismalls to book the paid value....he said NO....DEALFIND will not pay them if the voucher is NOT redeemed.  So...who gets that $????  I emailed DEALFIND and have as yet to hear from them....it has been almost 2 weeks....they said 2-4 days to return an email????  I think this company are big scammers.....not only that I had bought some pans on-line in December....have as yet to receive them!!!