Complaint Review: Debt Relief USA - Addison Texas
- Debt Relief USA 16200 Addison Road #105 Addison, Texas U.S.A.
- Phone: 866-461-0752
- Web:
- Category: Credit & Debt Services
Debt Relief USA Will Take All Your Money for "FEES" Then tell you to send more than monthly payment agreed upon! Addison Texas
*UPDATE Employee: Clarification of Fees
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I joined this program in April of 2007. Since joining I have paid $263.00 a month. All of this money has been taken in fees. I called the company in October regarding the fees. I told them that it was explained to me that a percentage of the whole amount would be charged. Instead they have divided each account I owe separately and are charging me a percentage of that amount. When I questioned this and told them that at this rate I would never get anything paid off they said that I needed to send them more money to put in my "set aside account". They also said that after October no more fees would be taken out. When I started this fiasco. I was told that by paying $263.00 a month my debt would be paid off in 42 months.
This month I got a statement and they are now taking out monthly fees! Not just on the entire amount again but on each account that I owe. So this is $29.95 x 8 ! So far According to the last statement I received I have paid these people over $2600.00 and over $2500. 00 has gone to fees! I had $309.00 in my "set aside fund in January but of course that didn't last long because they took it in---thats right you guessed it-- FEES! I now need the money back so I can actually pay my bills.
Before this nightmare, I wasn't past due on any bills. I was trying to do something to avoid trouble. I was told by this company that they would have to wait til my bills went past due then they would start there "process". It has been one year later and I am still waiting for the "process" to begin.
I think a class action lawsuit should be filed and this company should be put out of business.
By the way, I checked with the better business bureau before I did this and they gave this company a good report. so as far as I am concerned the better business bureau is worthless.
Billye
Disney, Oklahoma
U.S.A.
This report was posted on Ripoff Report on 03/19/2008 09:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/debt-relief-usa/addison-texas-75001/debt-relief-usa-will-take-all-your-money-for-fees-then-tell-you-to-send-more-than-monthl-319304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Clarification of Fees
AUTHOR: Debt Relief Usa - (U.S.A.)
SUBMITTED: Wednesday, April 23, 2008
Please be aware that a copy of your signed agreement was mailed to you for you to review. The agreement that you signed clearly states there is no refund of the admin fee after 7 days of the receipt of the agreement.
We refunded all money due to you in prompt order.
We would like to further clarify that the 29.95 fee is a monthly fee for the entire account, not a fee applied to each creditor on your account. This also is clearly noted again in the agreement that you signed.
We would like to point out that you did voluntarily agree to join our program and signed and mailed the agreement back to Debt Relief USA.
Should you require any further clarification feel free to contact us.


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