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Report: #699007

Complaint Review: Deckers Outlet Corporation Beijing - Internet

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  • Reported By: Kimberly — Nashville Tennessee United States of America
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  • Deckers Outlet Corporation Beijing Internet United States of America

Deckers Outlet Corporation Beijing kicksbay.com I placed an order on Jan 30th of this year, got an email from them stating that the shoes I order were sold out. I then requested a refund and was told it would take 2 weeks and as of now 3 weeks late Internet

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I placed an order on kicksbay.com on January 30, 2011...My credit card was charged 126.67. The day after I placed the order I got a email from the company stating that the shoes I order were no longer in stock and to pick another pair...I replied back to let them know that I didn't find any more that I like and requested a refund....I got a reply the next day telling me that they had cancelled my order and my refund had been approved and process and to allow 2 weeks for the money to put back into my account.

I waited the 2 weeks which was Feb. 14th...when the money wasn't there I send 3 email and finally they replied and told me that the refund was approved and processed on the same day that I cancel and to allow more time...

Needless to say here I am 3 weeks later and 4 more emails to the company, this time with no reply and still no refund. I didn't know that this company is a scam until I tried to locate a number for the company and found this website.

This report was posted on Ripoff Report on 02/23/2011 01:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/deckers-outlet-corporation-beijing/internet/deckers-outlet-corporation-beijing-kicksbaycom-i-placed-an-order-on-jan-30th-of-this-year-699007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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