Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #982690

Complaint Review: Decorative Concrete of Texas - McKinney Texas

  • Submitted:
  • Updated:
  • Reported By: Todd — Plano Texas United States of America
  • Author Confirmed What's this?
  • Why?
  • Decorative Concrete of Texas McKinney, Texas United States of America

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Was were quoted for stamped overlay originally.I was told Skim-Stone (Never heard of) would be the better route and would cover any imperfections of concrete and would be more cost effective. I had concerns when first base coat was laid about the covering of imperfections, was told the color would cover. Paid for additional materials to be applied after the first color because it did not cover. Mr.Pearce stated it didnt because the OWNERS REMOVED THE ORIGINAL SURFACING but prior to starting the job I specifically asked if there was any other preparation work that needed to be done before moving forward. Again was told by Mr. Pearce it would cover with no issues. 
He became frustrated when asked anything about the process and as the job continued the frustration became more obvious.He was under the impression we were trying to control the work. We just started having a bad feeling because of the way the work was looking. Thursday Afternoon, I called Mr. Pearce and had concerns before the sealer was applied. He assured me the edges and all concerns would be addressed before the sealer was applied by the crew member. Friday morning the crew shows up and Todd told them if the edges were finished out and the sealer was applied, it should look good. They were sealed over even dirt. I have contacted the manufacturer of the material and was told the process od application was completely wrong and one company they show on their site to be certified by, he is no where on their site so I would look at his so called credentials and make sure they are correct. I found out too late they are not. 
I have tried numerous times to reach out and ask as a business owner for Mr. Pearce to stop by and look at work that was a concern. He refused and stated he believed the word of his crew. I have emailed  numerous times trying to resolve this and get no response. I have tried going through all the right channels and now filed suit in small claims court.
I was told over two months ago he would stop by and look and make it right. Still a no show and thinks he has done the right thing. 
I would never recommend this company. I have had 4 other companies look and can not believe any company owner would allow this kind of work and and think it is okay.

This report was posted on Ripoff Report on 12/15/2012 08:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/decorative-concrete-of-texas/mckinney-texas-75071/decorative-concrete-of-texas-justin-pearce-snottiest-shysters-ever-mckinney-texas-982690. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
5Author
0Consumer
0Employee/Owner

#5 Author of original report

Settled

AUTHOR: jtoddtins - ()

POSTED: Friday, May 17, 2013

We have settled this matter to my satisfaction. Give them a shot. He did make it right...

Respond to this report!
What's this?

#4 Author of original report

Settled

AUTHOR: jtoddtins - ()

POSTED: Friday, May 17, 2013

Decorative Concrete and I are settled to my satisfaction.

Respond to this report!
What's this?

#3 Author of original report

Settled

AUTHOR: jtoddtins - ()

POSTED: Friday, May 17, 2013

Decorative Concrete of Texas made the situation right to my satisfaction. It is over.!!

Respond to this report!
What's this?

#2 Author of original report

NO RESPONSE STILL!!!

AUTHOR: jtoddtins - (USA)

POSTED: Sunday, December 16, 2012

Don't just take my word check out this link..
http://www.bbb.org/dallas/business-reviews/concrete-custom/decorative-concrete-of-texas-in-mckinney-tx-90251928/complaints

Respond to this report!
What's this?

#1 Author of original report

concrete overlay... Run Away!

AUTHOR: jtoddtins - (USA)

POSTED: Sunday, December 16, 2012

This report is current as of 12/16/2012 there still has been no response. I hope to be able to update this with a resolution but so far no good!!! Still not doing what was promised.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now