Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #476462

Complaint Review: DecorMyEyes , EyeWearUs - New York - Brooklyn Internet

  • Submitted:
  • Updated:
  • Reported By: toronto Ontario
  • Author Confirmed What's this?
  • Why?
  • DecorMyEyes , EyeWearUs decormyeyes.com or eyewearus.com Internet U.S.A.

DecorMyEyes - EyeWearUs / Tony Russo,Stanley BoldsDecorMyEyes ,EyeWearUs fraudulant credit card charge / charges not paid back New York - Brooklyn Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I bought a pair of glasses from www.decormyeyes.com at the end of May 09. I am from Canada so I looked at their International Shipping policy where it says that in addition to the shipping charges there will be NO CUSTOMS FEES, NO TAXES & NO DUTIES - http://www.decormyeyes.com/shipping.asp

A few days later I received the glasses but upon delivery, UPS said I had to pay an extra 50 $ customs fee. Of course I didn't take this into equation when I decided to buy them online but now with the currency exchange rate and the extra 50 $ the glasses were more expensive than if I bought them from a shop here so I called DecorMyEyes and told them that their site says there will be no more customs fee and that I would like to return them. I talked with Tony Russo who apparently is the owner of the company my guess is the new name of Stanley Bolds - who said that I just need to pay the customs fee and they will pay me back. He also sent me an e-mail to confirm this. One month later no payment has been made. It is at this moment that I started sending e-mails and trying to get through to Tony Russo leaving numerous messages on his answering machine. Of course I only received the offensive replies that everybody has been complaining about and no call back from Tony Russo. After I found his extension (101 for who is interested) he mistakenly answered my call. All I can say is that nobody has been this rude to me in my entire life.

Also, only a few days after I used my credit card to pay for the glasses a fraudulent charge was made to poker.com and from the other posts this is their modus operandi.

Today I have just received an e-mail where they will transfer www.decormyeyes.com to www.eyewearus.com so beware it is the same people. My guess is that decormyeyes is getting too many bad reviews so they will operate from eyewearus thinking that people won't know.

After doing some research I am amazed by how many complaints there have been on all sites yet this guy is safe and sound. For all those interested this is his last scam:

On Tue, 8/4/09, tony@decormyeyes.com wrote:

I am trying to set a merchant record with our bank, To hit the most amount of orders per month by a single website.
I am emailing you because you as a return customer
I will sell you ANY PAIR of glasses that we have advertised on our website http://www.decormyeyes.com AT OUR WHOLESALE PRICE.
PS: All the CHANEL inventory has been moved to http://www.eyewearus.com
This is a deal that you can't refuse, I do not want to make any profit on your order.
What other website does NOT want to make a profit??
There are 5 simple rules on this promotion.
You must pay with a CREDIT CARD. We will not accept any other form of payment for this promotion. There is NO FREE shipping as we are not making a penny on your order All sales are final, we will not accept any returns/exchanges for this promotion (unless defective or incorrect item shipped) Only 1 frame per customer.
Please simply add the ONE ITEM that you are interested in, into your shopping cart and then reply to this email so that I can adjust the price in your shopping cart. I will then send you a link so that you Will be able to check out for the lower price AT COST PRICE.
If you are adding a prescription to the item please keep in mind we will only discount the GLASSES portion of the order. All orders placed will be shipped GROUND ONLY (3-7 Working days)
This is an exciting deal for you to own a pair of glasses at a very low price.
Lets get to work on setting a record and to allow us to win this competition.

Customer Service at its Finest
http://www.DecorMyEyes.com
http://www.EyeWearUs.com
Tony Russo

Toll Free : 800-995-9373 or (800) 439-5168
Fax Number : 347-823-2967
From Australia : 61280147255
From United Kingdom : 442030516893

Patrick
toronto, Ontario
Canada

This report was posted on Ripoff Report on 08/04/2009 05:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/decormyeyes-eyewearus/internet/decormyeyes-eyewearus-tony-russostanley-boldsdecormyeyes-eyewearus-fraudulant-credit-476462. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now