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Report: #1312001

Complaint Review: deetto credit card services - Internet

  • Submitted:
  • Updated:
  • Reported By: Gerald — BUFFALO New York USA
  • Author Confirmed What's this?
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  • deetto credit card services Internet USA

deetto credit card services sst card services Charged $39 Late Fee For A $.06 Shortage In My On Time Payment! Is That Even Legal?? Internet

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I made an on time payment of $134.00. Upon receiving my June bill I have a $39 late fee.                                          

I called on Friday afternoon about 3:00 pm. The female rep was indescribably nasty. I couldn't get any resolutioon from her so I requested to speak to a manager.                                                                                                            

 I was told no manager was in and I was given a voicemail. I left a message for this "Supervisor" to call me which he never did. So my wife and I called back at 5:57 pm and spoke to Bob Schweffert on 6/17/16.                                            

He, at least was polite. My wife (who had my permission to handle this) asked why I was being charged $39 for a $.06 error. She was told that he-Bob- had to speak to me.                                                                                      

 He then said he didn't know where the $.06 came from and that there was nothing he could do about the late fee except take the $39 off of the priinciple when I pay the bill off. This is the most ridiculous thing I have ever heard. I cannot believe that this is even legal!                                                                                                                                  

I believe the $39 should be immediately deleted. I am more than willing to send them their $.06 immediately. 

This report was posted on Ripoff Report on 06/17/2016 03:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/deetto-credit-card-services/internet/deetto-credit-card-services-sst-card-services-charged-39-late-fee-for-a-06-shortage-in-1312001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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