DEFENDERS/Protect Your ADT Defenders d/b/a Protect Your Home Home security Monitoring Indianapolis IN Indiana

I am 100% dissatisfied with every aspect of Home Defenders customer service, installation, fees and product. I would like to terminate any connection to the unscrupulous company. I spoke to the ADT representative/sales person and set up an appointment. 6/26/18 ?Defenders showed up for a quote? $59 per month service They installed a Power box, Keypad and 3 door magnets On the tablet used I could only see where I had to sign. My bill was not discussed, and my 1 e-signature was copied to all documents. I was emailed the documents but it was too late, they were gone and I couldn't reach anybody by phone or email. My total Investment for Pulse Tier 1A $2,005 Monthly Fee $53 Auto Pay $501 initial and $501 following 3 months. They did a partial installation and although I emailed, I couldn't get a response for a return visit. My alarm went off when I was out of state and there was no communication from anyone or any service. ADT sent me to Defenders Defenders refused to return my calls or emails for 2 months. I finally chose to cancel service and lo and behold, a Defenders customer service representative said, I would have to have a technician come out and assess my home for the equipment already installed and then I could cancel for an additional $1,500 (I only had $501 to finish paying my contract.) I NEVER RECEIVED THE PRODUCT IN THE CONTRACT!!! yet I have paid through Auto Pay.