Report: #1469562

Complaint Review: Deik -

  • Submitted:
  • Updated:
  • Reported By: Unhappy customer — CA United States
  • Author Confirmed What's this?
  • Why?
  • Deik United States

Deik Funnyhome-US, AICOK Do not adhere to their warranty.

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This company is garbage. They also go under the brand of Aicok. Both brands advertise fake warranties. My robotic vacuum cleaner is still under their "2 year warranty." The product stopped working. They do not respond to warranty claims!

They do not answer emails for warranty claims and do not have contact phone numbers. Their retailers are so inundated with calls that they don't return phone calls or provide customer service. I personally sent 8 emails regarding warranty to the manufacturer and called the retailer 9 times, leaving vm twice and speaking with a rep once.


They also figured out a way to prevent people from leaving reviews on their products on Amazon, as well as disabling reviews and hiding bad reviews on previously sold products. This is why you see many of their listings with a lot of answered questions but low count of reviews.


This report was posted on Ripoff Report on 12/14/2018 03:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/deik/deik-funnyhome-us-aicok-do-not-adhere-to-their-warranty-1469562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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