Complaint Review: Dell Financial Services Website - Round Rock Texas
- Dell Financial Services Website www.dellfinancialservices.com Round Rock, Texas U.S.A.
- Phone: 877-275-3355
- Web:
- Category: Computer Manufaturers
Dell Financial Services Website Not working!! Round Rock Texas
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I have been trying to access the Dell Financial Website for the past 4 days to make a payment on my account. I pay online every month so it is too late to mail the payment. I have called repeatedly every day for 4 days trying to find out if the web site was down. I got transferred over and over and over to people I could hardly understand. No one could answer the question about the Dell Financial site.
I was assured my account was fine and that wasn't the problem. One lady told me it had to be my computer. I told her I could get to all the other Dell sites. I paid the $13 fee to make a payment over the phone so it wouldn't be late. I am very angry at being charged the fee. I told the person taking my payment the site was down. She said she knew nothing about it.
Finally, last night after being transferred no less than 5 times, a lady told me she couldn't get the site to load and it must be down. She worked in tech support at 1-800-822-8965. She didn't seem to know the site was down or when it would be back up. How can a company like Dell be unaware that it's financial site is down???? I have purchased 4 laptops from this company. NEVER again.
Cat
Richmond, Virginia
U.S.A.
This report was posted on Ripoff Report on 12/19/2008 07:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dell-financial-services-website/round-rock-texas-78682/dell-financial-services-website-not-working-round-rock-texas-403271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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