Complaint Review: Dennis Dillon Auto Park - Boise Idaho
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- Author Confirmed
- Dennis Dillon Auto Park 2777 S. Orchard Boise, Idaho U.S.A.
- Phone: 208-336-6000
- Web:
- Category: Auto Dealers
Dennis Dillon Auto Park Consumer Fraud, Deceptive Practices, and Misrepresentation of Product Boise Idaho
*UPDATE Employee: Committed to customer service
*Author of original report: Dennis Dillon, Boise Idaho, June 2008 - in Legal proceeding
*Author of original report: Dennis Dillon, Boise Idaho - more info...
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The car we purchased from Dennis Dillon Auto Park, was misrepresented by the dealer and salesman, and we feel we are victims of consumer fraud.
All signed paperwork we received (from them), with the exception of the " retail order for motor vehicles" and " TheftMark Security label system #tmd33019341" indicate the car we purchased to be a 2007 Nissan Murano AWD (all wheel drive). When in fact the car we have in our possesion is a 2007 Nissan Murano FWD (front wheel drive).
The 2 documents above do not indicate whether it's an AWD or FWD . We made it clear to the salesman on our first visit there we wanted an AWD.
We have already filed complaints with the BBB of Idaho (which Dennis Dillon is not a member of), the Attorney General's office, Federal Trade Commission, Nissan of America and finally with Idaho Transportation Dept (DMV).
Currently we are awaiting the outcome of the investigation by the Idaho Transportation Dept (DMV).
Denise
Boise, Idaho
U.S.A.
This report was posted on Ripoff Report on 03/02/2008 06:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dennis-dillon-auto-park/boise-idaho-83705/dennis-dillon-auto-park-consumer-fraud-deceptive-practices-and-misrepresentation-of-prod-314077. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
Committed to customer service
AUTHOR: DennisDillonBoise - (United States of America)
SUBMITTED: Wednesday, March 31, 2010
Our sincere thanks to this individual for their purchase from Dennis Dillon Auto Park. As Boises local auto dealership, we take our duty to the community very seriously; providing each of our customers with an enjoyable buying experience. We regret to see that this individual was not satisfied with their experience while purchasing their vehicle from us. Federal privacy policy laws prevent us from discussing any of the particular details surrounding this transaction with anyone other than the individual involved. Unfortunately, because of the complexities surrounding an automobile transaction, misunderstandings do sometimes take place. Our doors are always open to explain and assist all of our valued customers with any questions or concerns that they may have. For more than 33 years we have been serving pleased customers in the Treasure Valley, evident in the several positive reviews that we receive on a daily basis. Dennis Dillon Auto Park is proud to serve the Boise, Meridian, Caldwell, & Nampa area with quality Nissan, GMC, Suzuki, Kia, Mazda and used vehicles. Our sales process is simple; offer the customer a quality product at a fair price.
#2 Author of original report
Dennis Dillon, Boise Idaho - more info...
AUTHOR: Denise - (U.S.A.)
SUBMITTED: Sunday, March 01, 2009
P.S: Those of you who've been wronged by Dennis Dillon, Boise Idaho - you need to contact and file a complaint with the Idaho Department of Transportation. Also, if enough people file complaints with the Idaho Attorney General's office - they may eventually be able to take action against Dennis Dillon on behalf of the state of Idaho. Good luck to all!
#1 Author of original report
Dennis Dillon, Boise Idaho, June 2008 - in Legal proceeding
AUTHOR: Denise - (U.S.A.)
SUBMITTED: Sunday, March 01, 2009
As of 3-1-09, Dennis Dillon, Boise Idaho, still has not contacted us to resolve the misrepresentation of the vehicle we purchased from them in August 2007.
We're now in legal proceedings against them. We have a scheduled jury trial in June 2009. Will update as things progress .... news at eleven ....
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