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Report: #1372211

Complaint Review: Derma Folia - Internet

  • Submitted:
  • Updated:
  • Reported By: Janis — Durango Colorado USA
  • Author Confirmed What's this?
  • Why?
  • Derma Folia Internet USA

Derma Folia O ordered the trial cremes for $4.95 and $5.95. I was charged an additional $89.47 and $94.57. I called the company, they said because I did not cancel these charges within 14 days I am liable for them. I never saw this disclaimer when I ordered the product. It is hidden in their ordering system. Internet

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I purchased Dermafolia skin creme trial products for $4.95 and $5.95. My statement also included two charges for $94.57 and $89.47.

I called the company. Their representative said I was liable for these charges because I had accepted their terms when ordering the trials. I had to cancel within 14 days or I would be billed thes higher charges. 

Representative said this was stated in their  "Terms and Conditions" . I just checked their website and did not see this information nor did I see it in their confirmation e-mail.

After I ordered the product, I tried to find what was the cost of the product. I searched the web, but could not find the cost. I did run across information that the company was running a scam. Unfortunately, I could not find a way to contact the company to cancel my order. 

I will notify my credit card company. Hopefully they can cancel these charges.

This report was posted on Ripoff Report on 05/09/2017 11:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/derma-folia/internet/derma-folia-o-ordered-the-trial-cremes-for-495-and-595-i-was-charged-an-additional-1372211. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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