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Report: #1472413

Complaint Review: Dermaglow (Bella Radiance) - Arizona

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  • Reported By: Joyce — Vancouver WA United States
  • Author Not Confirmed What's this?
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  • Dermaglow (Bella Radiance) Arizona United States

Dermaglow (Bella Radiance) Said I had a 14 day free trial, when ordered over the phone. Paid on 1/10/19, rec product on 1/15/19, they took 88.36 out of my account on 1/24. Arizona

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ordered skin and eye cream, which was advertised with 14 day free trial, on Jan. 10. Paid shipping of $4.95. Rec product about 9 days later. Read all labels no where mentioned auto ship. Not mentioned when I ordered by phone. Charged 88.36 on Jan. 28 from checking account. When I called was told free trial

started from order date, and I checked a auto ship box (which I did not). Refused to refund money, was offered a discount to continue auto ship. I refused, and advised them to not take any more money from my account, canceled all future orders. Was given two cancellation numbers. One for eye product, and oner for face cream. They face cream cost had not yet been deducted, advised not to take funds from my account. Did not have a 14 day free trial period. 

Rip off company, do not order expecting a 14 day free trial.

This report was posted on Ripoff Report on 01/28/2019 09:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dermaglow-bella-radiance/arizona/dermaglow-bella-radiance-said-i-had-a-14-day-free-trial-when-ordered-over-the-phone-p-1472413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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