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Report: #606999

Complaint Review: Desert Schools Credit Union - Buckeye Arizona

  • Submitted:
  • Updated:
  • Reported By: Tammy — Buckeye Arizona United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Desert Schools Credit Union 1060 S Watson rd Buckeye, Arizona United States of America
  • Phone: 602-433-7000
  • Web:
  • Category: Banks

Desert Schools Credit Union Steeling! and letting everyone else steel too Buckeye, Arizona

*Author of original report: all is well

*Author of original report: update

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I have been having trouble with an alarm  company trying to make unauthorized deductions from my account, and when I called desert schools to explain the company trying to take money was not my alarm company I didnt give them permission (mine was ADT and the one trying was Elite but thats a whole other story) I said it was fraud and I was told sarcasticlly you gave that information to "someone" so its not fraud, I said not to them she said it doesnt matter.SO I asked how I stop this she said I could pay $30 to stop it for 6 months , I said or close my account. So I went down to the bank and pulled out all my money except $80 dollars. $50 for a credit card payment I made the day before and $30 incase Elite tryed to steel my mony agin.I would stil have enough $ for both payment and NSF then I would close the account the next day.WELL the next day I checked on my computer to see if the card payment went through and it did but they also let the Elite have $107.44 of money that wasnt even there and I still showed a balance of over $800 in my account.So I called up the bank and was told they had no record of me taking my money out.and "They must have taken it out of someone elses account"and that I had to go rite back to the bank and give them my transacation recpt (I told them I was going to work then to California I would do it when I got back.)I got back at 2am Monday morning and checked the website and it looked the same I had to work Monday and I had Tuesday off and thought Id go down there with a copy of the recept and get things streightend out, But when I checked on line they put a $15 charge back fee for charging back my $915 withdrawl and now they say I owe them $122.22 for there mistake .Im already fighting the alarm co.to get back my $90 in NSFs they caused BUT Im not paying for the banks incompantance too.

This report was posted on Ripoff Report on 05/25/2010 07:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/desert-schools-credit-union/buckeye-arizona-85326/desert-schools-credit-union-steeling-and-letting-everyone-else-steel-too-buckeye-arizon-606999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
0Consumer
0Employee/Owner

#2 Author of original report

all is well

AUTHOR: Tammy - (United States of America)

POSTED: Thursday, June 10, 2010

Well I got my checks today thanks to District Manager Christina Mijares. It took a month but all was set right thanks agin Christina Mijares and ripoff report .com

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#1 Author of original report

update

AUTHOR: Tammy - (United States of America)

POSTED: Friday, June 04, 2010

Today June 5th I went back to the Desert Schools Credit Union to close my accounts altogether and happened to go in when the district manager Christina was in and she asked if I had time to talk to her,I talked to her and she said shed straghten things out .That things should have been done differently and she said she look over my bank statment and call me and let me know how much money she would give me back .She said she would pay me for the NSFs (which I told her I think was ADTs fault) and the bank reversed the money Elite took out. So she said she was sending me a check. Ill have to wait to see if it comes (I think it will) Ill let you know,If so I can say Im no longer ripped off.

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