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Report: #1296071

Complaint Review: design delegate - Internet

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  • Reported By: latasha — phoenix Arizona USA
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  • design delegate Internet USA

design delegate Patrick Gilder Web Designer who wont return phone calls about loss of website due to him not paying host Phoenix Arizona

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Back in October of 2014 I was looking for a designer for my website for my hair business. My sister's father recommended someone he had done business with by the Name of Patrick Gilder. We discussed what I wanted and pricing on October 23rd we agreed upon $750 dollars he said he would only need have to begin work no problem paid after website was launched i paid the remainder. Everything , was good really up until the time i needed to get revisions to the site patrick was really someone you would have to email again to get a response or call to get stuff done it had become irritating so i allowed my husband to contact him on my behalfs he made the revision and charged me $80.00 . I was a little upset that anytime i needed something for the website i had to contact him because he was running the maintenace on the site (so i think) this was in November of 2015 ....no sooner than that was i contacted by a potential customer on instagram stating that my site was down and they could not purchase i immediately contacted patrick and I was annnoyed because no once did he reach out to me to let me know if it had not been for this potential customer i would have not known he then explained to me that the host for the site was up and it was $100 for a year or $10 for th month I told him let me pay the $10 dollars i guess he did not want to go through the hassle of me paying him $10 a month so he said i paid for the 10 dollars pay for the month you can just pay me when you pay the host. ( okay thats great you paid but i didn't need you to pay i should be able to pay just the 10 dollars a month if i choose to ) why do i have to pay the way you want me to not ony this i was not aware of any host paying up until my site was disconnected why is that. (im very passive agressive person and i should have addressed my concerns then ) but i believe it happen again and he told me i needed to pay due to just have a huge wedding i didn't have the hundred dollars off back so by this time its January the end of Januray actually.

I tell patrick to let me pay half for the site he sends me a invoice for 49.00 and some change. Im thinking okay im at least good through march if he minus the amount that he paid previously which would be $20.00 well actually would be further than march because i asked to pay half of the year fee. Now were are in Feb again a potential customer leaves a comment under the picture your site is off im trying to order by  now im very upset because why is it i keep reaching out to you when you know i have no access to this websites notificiation when it comes to paying for the site all emails go to Patrick. I contact him on Feb 8th i ask him how much do i owe for the remainder of the year he says 70 dollars mind you its almost a week later before i see this email i ask him to send me a invoice then he tells me since the site has been off for so long it would be $339 dollars for me to get the host up and running by now im pissed because im like why is it im barely being told this and what did i just pay you for the month before. So i call my sisters dad since he recommended him to me and he ask me why i wasn't in charge of my own host . Im so shocked because at no point in time did he tell me i had that option so her dad tells him to forward me all of the info so i can start handling it for myself this is on a sunday i believe. So Monday i call go daddy they tell me that its only $6.99 a month and not the $10.00 dollars a month and that in Janauary he only paid $6.99 what so that explains why my site was off...and that the $339 dollars would not get my content back but only the website name. I contact patrick to get some type of explanation but of course he does not answer my text messages or my concerns which is shady in its self. I plan on taking him to small claims court if you want to tax me every month for paying for the site at least do the work he also stated he reached out to me in regards to my site. I never recieved any notificaitons or any phone calls . smh. ....be professional !!!

This report was posted on Ripoff Report on 03/26/2016 11:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/design-delegate/internet/design-delegate-patrick-gilder-web-designer-who-wont-return-phone-calls-about-loss-of-web-1296071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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