Complaint Review: dessert sun tanning - Spanaway Washington
- dessert sun tanning 20220 east Mountain Hwy Spanaway, Washington USA
- Phone: 253-271-0008
- Web: dessertsun.com
- Category: Tanning Salons
dessert sun tanning spanaway up sell you a package then refuse to honor it Spanaway Washington
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everytime you go in they try to upsell you a package. they talked me into an expensive bottle of lotion, said they would throw in 5 premium tans. used first 2 tans no problem, 3rd time go back and she says " you only haqve 3 tans left you should buy another package we have on sale. Politely declined and said just want to tan today. For some reason there became " a problem with my account" (maybe because i didnt buy? ) and she refused to let me tan unless i paid more.
Left and contacted customer service by e-mail who responded back with the usual sorry you had a problem, it was just a misunderstanding, it is fixed now and wont happen again. Went back 2 days later and guess what- was signed in at first then she said opps there is a problem let me explain, the tans you have are for a special uvb or uva bed- we dont have that type of bed at this location, so you will have to pay to tan unless you want to drive to another city.. It appears they are running a very dishonest bait and switch type of scam.
Should have learned my lesson couple year ago when we had a 3 month long package with them at a different location that was sold to another company. They new owner refused to honor it, and when we tried to work with Dessert Sun to transfer it to a different location they gave us so much run around we gave up.
This report was posted on Ripoff Report on 11/28/2014 07:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dessert-sun-tanning/spanaway-washington-98387/dessert-sun-tanning-spanaway-up-sell-you-a-package-then-refuse-to-honor-it-spanaway-washi-1191891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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