Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1279955

Complaint Review: Devices-Now - St Augustine Florida

  • Submitted:
  • Updated:
  • Reported By: KALYAN KRISHNA — REDMOND Washington USA
  • Author Not Confirmed What's this?
  • Why?
  • Devices-Now 2200 Ponce De Leon Blvd, Suite 10 St Augustine, Florida USA

Devices-Now devices-now.com BEWARE, Its a well organized scam! St Augustine Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Ordered a refurbished Samsung Galaxy S5 for about $275. the description said it was returned within 3 days. When I received the device, it's color was faded, the Samsung logo had faded and
it had scratches at the edges. There was no way this much wear and tear was possible within 3 days of use.
Anyways, we we tried to use it, and we found that both speaker and microphone were faulty. The phone was definitely used and returned by its original purchaser when it developed these defects.
So we called their support number (emailing their support is useless) and after a few days of trying finally received a response. The lady asked us to return the phone back to them at "our"
expense so they can investigate and refund.
When we protested, she finally agreed to send us a prepaid USPS label, but warned us that since according to them it was not a used/fault phone, we'd be charged 15% restocking fee any which way.
We were enraged, but hoping to recover the remaining 85% of what we paid, we packed and returned the phone.
Once the USPS tracking confirmed receipt of the phone, we waited for a few days for our refund. Then we called and emailed fruitlessly for days, but there was no response at all.
They took our money, and then they got their phone back as well and happily decided that the business was done.
Thankfully, we'd paid using Paypal, so we disputed the transaction and the first reply they made on the dispute was to ask us to send the phone back !!
The USPS tracking number saved the day and Paypal ruled in our favor.
They are complete scammers and thugs and please stay away from any deal of theirs.
In fact these scumbags have again placed the phone we returned back on sale !! see http://devices-now.com/samsung-galaxy-s5-at-t-t-mobile-unlocked-mint-gold.html

This report was posted on Ripoff Report on 01/13/2016 08:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/devices-now/st-augustine-florida-32084/devices-now-devices-nowcom-beware-its-a-well-organized-scam-st-augustine-florida-1279955. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now