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Report: #1267001

Complaint Review: Diamond Resort International - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Hp423 — Los Angeles California USA
  • Author Confirmed What's this?
  • Why?
  • Diamond Resort International Nationwide USA

Diamond Resort International Diamond Resorts Is a complete scheme and rip off. DON'T BUY ANY PACKAGES FROM THEM.  Las Vegas NV

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Weare part of a tournament that occurs every year on memorial day. Diamond Resorts International had sales people in our hotel target members of our tournament telling them to buy this package that you pay up front for to get a discount on the room rates for our trip the following year. We were implicitly told this could be used to book during Memorial Day 2016 for the weekend we are there and that we could book immediately. Not only could we not book immediately, we have waited 6 months and were just told the package can't be used the weekend we go there, making this package completely worthless to us. I spoke with a mamnager who had no care that his sales people knowingly misled all of us into purchasing these packages, and just repeated that the packages were non refundable. This company is unethical. They are theives. Don't spend your money with them.

 

 

Diamond Resorts Is a complete scheme and rip off. DON'T BUY ANY PACKAGES FROM THEM. Weare part of a tournament that occurs every year on memorial day. Diamond Resorts International had sales people in our hotel target members of our tournament telling them to buy this package that you pay up front for to get a discount on the room rates for our trip the following year. We were implicitly told this could be used to book during Memorial Day 2016 for the weekend we are there and that we could book immediately. Not only could we not book immediately, we have waited 6 months and were just told the package can't be used the weekend we go there, making this package completely worthless to us. I spoke with a mamnager who had no care that his sales people knowingly misled all of us into purchasing these packages, and just repeated that the packages were non refundable. This company is unethical. They are theives. Don't spend your money with them.

This report was posted on Ripoff Report on 11/10/2015 10:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/diamond-resort-international/nationwide/diamond-resort-international-diamond-resorts-is-a-complete-scheme-and-rip-off-dont-buy-1267001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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